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bamberfishcake

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  1. Hi everyone, I know this is an old post but I am having the same issue. The docs I sent in went to the sister company because their link is incorrect, unsure how this sits with data protection but they have assured me all is ok regarding this. My main issue is I deposited via Trustly and they want me to withdraw via card. Is this correct? They said it's because my original deposit when I registered was by debit card so until I withdraw to this method they cannot approve a Trustly withdrawal. Taken me from Sunday until today to get this resolution as their service has been so bad but I still feel I should be able to withdraw to Trustly as that was my deposit method.
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