Novedades


Novedades

BC.Game Casino - Bcgame 5000inr not credited 28 days passed

RECHAZADAS

Información sobre las quejas

Casino en conflicto

BC.Game Casino

Cantidad

₹ 5000

Usuario inactivo
hace 1 año

I deposited 5000 inr on 13th April and shared valid payment receipt with them but they have not credited my money, I have contacted them dozens of times and wasted over ten hours in repeating issues with their live support which is unresponsive. My user id is 12332883 and username is < username removed >

Bcgame has not shown any interest in crediting my payment and has been waiting for 28 days. Askgamblers pls help my deposit credited at bc game.

Usuario inactivo
hace 1 año

Thieves have kept my amount since 29 days and don't bother, and have the shamelessness to mention they fulfilled order id made on 13th April to an order I'd pending somewhere in 9th April, also they are shameless enough to mention they credited some other user id. Not a single casino so far in my knowledge has gone so low ever. Everyone don't keep any money here as they they have no ethics, proof is shared in screenshots. Just because I started winning a little they don't want me to play there and start these antics. I am giving proof in screenshots of their live support implicating themselves in their own scam.

Usuario inactivo
hace 1 año

Order Details:
Deposit Amount: 5000.00000 INR
Order ID: F-1796­211­240­605­498659
Status: Processing
Created Time: 13/04/2024, 14:58:47

Txid
OK240...52348
Time
13/04/2024, 14:58:47
Merchant Information
Merchant ID:
UPI
Appeal in process
Appeal Failed
Appeal ticket ID
6083302
Reason
Deposit receipt has been successfully credited to another Order ID.

Pls investigate this theft of funds
5:49 pm
Profile image for ALLAN
I apologize if you have missed my message above.

It shows that the order ID 1796211240605498659 has been raised to our Payments team on ticket ID 6083302.

This deposit receipt has been credited successfully, and the corresponding order is 1795861097951684476 UID: 32575725

Usuario inactivo
hace 1 año

This is the message the thief bc game team messages me wherein my payment of 13th April is credited to another user id fulfilling a pending order of some date near to 9th April as indicated by the order number. A clear scam which exposes itself done by bc game, it shows that bc game has zero ethics and no bottom and nobody is safe here and no funds are safe. I have been bitten by this snake and every other gambler is warned.

hace 1 año

Hi,

The merchant has requested that we need statement from the date of transaction till today and also a video proof Please follow the guidelines for video proof, as mentioned below. You can send this video to here in the thread or you can send it to [email protected]

Steps to follow for video proof:

1. Prepare two devices: use one for executing the appeal process and the other to record the entire procedure. If using a computer, ensure the website URL is visible at all times.

2. Navigate to Google Play or the App Store on the first device.

3. Locate and launch your bank or payment service app by searching for it in the store.

4. Log into your banking app, making sure to conceal your password during the process.

5. Access and display your profile or account details, including the account name and number.

6. Proceed to the transaction history section and present the most recent transactions, covering both incoming and outgoing payments that correspond with the time of the purchase. These should be in the same currency and from the account used for the transaction.

7. To highlight a particular payment, select it from the transaction list to show its details.

8. Provide comprehensive information about the selected transaction, including the total amount with currency, sender/receiver's name, their account number, transaction date and time, and the current status.

Best Regards
PANDA - BC.GAME

Usuario inactivo
hace 1 año

I thought you would be intelligent enough to understand the issue and the data provided that you are not disputing my payment and you acknowledge my payment but you yourself are putting my amount and payment to a several days old order and to some other user account. Can you explain what my payment done on 13th April was fulfilled to an order id several days older like 9th April and to some other user account and not added to my account? Did you read through the text provided so far? Confirm if I need to send the video proof and statement as you haven't disputed my payment but acknowledged it and credited to some other user account. Screenshot and text and everything is provided if you will only go through!

hace 1 año

We understand your issue, But we need these proofs to check how the amount was credited to other users account once we have these proofs it will help us authenticate with the said bank and we will be able to assist further.

Best Regards
Panda

Usuario inactivo
hace 1 año

Statement password is VAIB0406

Statement from 1st April to today
https:­//d­riv­e.g­oog­le.c­om­/fi­le/­d/1­mwz­g1r­tgl­b7O­QCO­HpC­Ss2­00-­Asw­NwL­GX/­vie­w?u­sp=­dri­vesdk


Video recording
https:­//d­riv­e.g­oog­le.c­om­/fi­le/­d/1­mwL­Ask­Gqq­g3b­ebA­NDI­YB1­l7s­p8M­dhf­w3/­vie­w?u­sp=­dri­vesdk


Now credit my hard earned money you thieves what more antics you can do now?

Usuario inactivo
hace 1 año

Pay my money now enough tricks I will go play elsewhere keep on trying to rob new fishes.

hace 1 año

These links are not working. Please forward it to [email protected]

Best Regards
Panda - BC.GAME

Usuario inactivo
hace 1 año

Due to the size of files my email doesn't permit

Statement which has password VAIB0406
https:­//f­ile.io­/yo­Jfs­oQ2SBwx

Video of account
https:­//f­ile.io­/DA­12Q­ZTyHzMp

I want my money right now!

Usuario inactivo
hace 1 año

Where is my money bcgame support team, why it is not credited even after a month 🥵🥵🥵🥵 while you are promoting and taking out new promotions on X, discord to trap more people?

Panda are you powerless enough to not be able to credit my 5000inr deposit less than even 80 dollars then you should resign.

AG if bcgame can't have a core team member here for resolutions it makes no sense.

hace 1 año

Unfortunately, we are not able to access such links. You can compress the documents and send over email you can include cc to suppor­t@a­skg­amb­ler.com

Usuario inactivo
hace 1 año

It seems you are not able to understand simple English that email is not able to send the file size as it is over limit. No more antics and tricks take the file from the links u fool or ask any other person or AG to give you the file. Credit my < removed >5000 right now. I promise you will never be using you again to gamble.


AG this is the height of trickery pls find a way to send the files by email to to this useless panda.

AskGamblers
hace 1 año

Dear @Lightrider00007,

Please keep in mind that using offensive language or any other form of activity which could be classified as verbal aggression is considered a severe violation of the AGCCS Terms and Guidelines. Any further similar activity or attempt will lead to immediate rejection of your case and a permanent ban on using any of the services offered by AskGamblers.

Your post has been deleted.

Thanks for your cooperation.

Usuario inactivo
hace 1 año

AG I am extremely disappointed by you. I have been reading the past complaints of bc game and it has gotten away so many times because you did not mark the complaint as resolved, in this case also you are not focusing on the thing that needs to be done, it's over a month they have acknowledged my payments and acknowledged that they credited to wrong account so still why not account is not credited?

You fail to ask them this, you fail to find a way to bypass email limit of 25MB the video is 100MB so how I can send them via email I do not know.

Seriously if you think I am even 1 percent bothered about your threat to ban me than go ahead I don't have much regards to your work anyways for siding with rogue casinos and if it were my site such casinos would be straight away gone to blacklisted casinos.

For the case of gandhimathi and the svip 37 case where they siezed the winnings is frightening when they were down huge they were happy and taking the winnings.

AG you let them down and you are letting me down no more statements and try to be good.

This is my last message to you and bcgame I don't care one cent as it is rogue casino which any gambler must avoid at all costs.

AskGamblers
hace 1 año

Dear @Lightrider00007,

The AskGamblers Complaint Team is kindly asking you to assist the BC.Game Casino team further and send the required files compressed directly to the casino as suggested, you may put our suppor­t@a­skg­amb­ler­s.com address cc'd to the email as well, but files should be sent to the casino team.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required files, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

Usuario inactivo
hace 1 año

Credit my money bc game thieves.

Usuario inactivo
hace 1 año

Email sent with statement and video and what are the tricks to not have to credit my money even after a month bc game ? Any new excuses requests?

Usuario inactivo
hace 1 año

Community and AG here you can see how deeply the scam runs and how bc game is able to get upper hand with review companies like trustpilot in even removing genuine reviews which have account I'd and even order details mentioned just because i rated them as one and also one star review of bcgame not found.

My money still not credited by thief site bc game.
Every other AG member is warned to never play at BC game or you will face issues like me once you start winning even 1 percent of your losses back and site has no bottom and can do anything with no consequences. A rogue casino.

Usuario inactivo
hace 1 año

Credit my deposit of 5000inr you thieves now everything has been shared and emailed also.

Also update is that the site has stolen monthly bonus of all the users and people are waiting as fools for their monthly. No other site falls this low ever. Panda u scammer give my 5000 inr.

Usuario inactivo
hace 1 año

AG pls help me now bc game are not processing my crypto withdrawal as well and is stuck in withdrawing stage and also neither there have deposited the 5000. The crypto withdrawal of 63 dollars I made from monthly bonus.

Again crypto is also not safe at bc game it seems, earlier crypto wasn't getting stuck now it seems crypto too is not safe to deposit at bc game.

Usuario inactivo
hace 1 año

AG it has been six days since I opened the ticket and over a months since I made the deposit and bc game despite acknowledgement of successful recieving of 5000inr and acknowledgement that they themselves intentionally stole my deposit and credited to possibly some of their own account have shown 0 interest and initiative in crediting my deposit, despite me being vip level 36 and wagering 240 million inr and making several hundred deposits.

It clearly shows they don't care about any of their players while other casinos mostly resolve AG requests within 2 days. Pls do something AG if it is left to BCgame they will take another month to sit on it and maybe forever.

Usuario inactivo
hace 1 año

Correction 24 million inr WAGERED and not 240million

Usuario inactivo
hace 1 año

Credit my 5000 thief bc game casino

Usuario inactivo
hace 1 año

Bc game thief site credit my deposit of 5000

Do you have any service time assurance or that too is based on ur whim, it's been 34 days since you have not credited my deposit

Everyday site has new excuse

1796211240605498659 - due to time limitation, we cannot back track your order id. Thankyou

Panda are you going to respond, AG there has to be a better way to raise issues and get timely responses and solutions.

BC.Game Casino Quejas

  • 256 de 306 Resuelta
  • 1 día Promedio de respuestas
  • 1 semana Duración media de la queja
  • 3,925 USD Importe medio

Tiene problemas con BC.Game Casino?