BC.Game Casino - Amount not deposited into game account

Hi,

Please provide the order number, successful payment receipt, bank statement from the transaction date to today, and a video proof. Please follow the guidelines for video proof, as mentioned below. You can send this video to [email protected]. Please also mention the link to this complaint for verification.

Steps to follow for video proof:

1. Prepare two devices: one to execute the appeal process and the other to record the entire procedure. If using a computer, ensure the website URL is always visible.

2. Navigate to Google Play or the App Store on the first device.

3. Locate and launch your bank or payment service app by searching for it in the store.

4. Log into your banking app and conceal your password during the process.

5. Access and display your profile or account details, including the account name and number.

6. Proceed to the transaction history section and present the most recent transactions, covering both incoming and outgoing payments that correspond with the time of the purchase. These should be in the same currency and from the account used for the transaction.

7. To highlight a particular payment, select it from the transaction list to show its details.

8. Provide comprehensive information about the selected transaction, including the total amount in currency, sender/receiver's name, account number, transaction date and time, and current status.

Best Regards
PANDA - BC.GAME

All the details as requested have sent you on email, please find the all the attachment.

All the details as requested have sent you on email, please find the all the attachments, it contains video and receipts of payment and my account details as well.
I hope my concern is addressed as soon as possible.

Hello,

Please also provide the bank statement. Go through the email sent to you.

Best Regards
BC.GAME

All the details have been send to email already

I have shared with you all the details and Each email is sent separately and including the link of this conversation. Please find attachments with all the video proofs and bank statements, upi transfer details, Upi transfer verified success from Paytm.
And game account payment status, and details of game account.
I hope everything is shared as requested, Now request you kindly Consider my request as early as possible and hope needful is done.

The previous amount was successful credited into my account however I have made another deposit, of 9000 INR. it is latest I hope it shall be credited as early as possible.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should you face issues with other payments/deposits which were not part of the present case, please feel free to submit a separate complaint. 

We thank both parties for their assistance during the complaint process.