bet-at-home Casino - Try to verify to cashout but they do not help

Hello,

thank you very much for pointing out this problem to us. We have had a quick check of your betting account, and it seems that there is still something missing from your side in order to pass the verification process. Please again get in touch with servic­e.e­n@b­et-­at-­hom­e.com (quickly address your problem again) and we are pretty confident that this matter can be solved quickly.

All the best.
bet-at-home.com Affiliates

I will contact you as soon as possible. Thank you.

Thanks for your notice!

bests.
bet-at-home.com Affiliates!

Any news?

Not yet I will contact support soon and find what missing thing they want. I have had a very bad week and no time to contact support. I will try to contact as soon as I have time thank you.

thanks for info

@sb1983,
Is this issue resolved, can we close this complaint as resolved?

I just sent the document now... I will update when I get my money. I hope soon.

thanks for info

I sent again to show more after they say they say they need to see the whole document... feels like a stupid game but I sent again anyway. I hide my bank account number and how much money I have but show them everything else.

Hello ... it is not a stupid game at all, but a clear enquiry from our service department. Please inform us once you get a feedback.

Bests.

bet-at-home.com Affiliates

I still do not get email response to know if I am verify now or not. I sent again to show all 3 days ago.

This case has been reopened upon bet-at-home casino request.

Dear @sb1983,

We have been informed from the casino management that your withdrawal has been processed successfully months ago. Please confirm.

Dear @sb1983,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Based on evidence that we received from a casino management, we can confirm that player was paid in full. We consider this complaint resolved and closed.