Stake Casino - Withdrawal successful but not received

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Stake Casino

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₹ 3538

Veröffentlicht am 2. November 2024

Dear AskGamblers Support,

I am writing to file a formal complaint against Stake regarding my recent withdrawal transactions. Despite the status showing as successful on the Stake platform, I have yet to receive the funds in my bank account. I have attempted to reach out to Stake's customer support multiple times, but unfortunately, I have not received any response.

Details of the Transactions:

1. Transaction ID: 2240719142

Amount: -₹3538

Date and Time: 1:12, 31 October 2024

Status: Successful

AskGamblers
Veröffentlicht am 4. November 2024

Dear Stake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 5. November 2024

Dear Bhavesh200512,

As you may already know, the withdrawal with ID2240719142 was declined, and the amount has been returned to your Stake account under ID2250540205.

Kind regards,

Veröffentlicht am 8. November 2024

Yes , my amount has been returned to my account successfully

AskGamblers
Veröffentlicht am 8. November 2024

Dear @Bhavesh200512,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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