Stake Casino - Deposit failed but money deducted from bank account

Dear Stake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Novaaaaa,

The payment provider has investigated Transaction ID2503378678; their systems indicate that the transaction has not been received. This suggests that the transaction may not have been fully processed by your bank.
As we do not have any record of this transaction reaching our payment provider, we are unable to intervene or provide further assistance from our side.

In order to resolve this, we advise that you contact your bank directly. Your bank will be able to trace the transaction and provide information on its status or initiate a refund request, if appropriate. Please keep in mind that this can take up to 7 business days from the day it failed.

We appreciate your understanding.

Kind regards,

I have Spoken with the bank and the bank said that the transaction have been completed and successful. Upon further inquiring the bank told they can’t help me with successful transaction. As the only proof that the transaction was successful. I am attaching picture SBI bank website’s complaint section, where it is mentioned that they can’t help me with successful transaction and even the PhonePe UPI payment page showing successful transaction to same account.