I made a payment of INR 6800 on February 13, 2025, but the money was deducted from my bank account immediately and hasn’t reached my stake account. Despite waiting for an hour, which was the longest time any deposit had ever taken, the money remained unavailable. I contacted Stake through email, and they acknowledged that they don’t have the payment details since they use a third-party payment provider for INR transactions. I’ve been contacting them daily via email, but they consistently state that they have no information and will get back to me if they do.
Beschwerde-Info

Dear Stake Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear Hasins,
Could you please provide us with your Stake transaction ID? This information can be found by navigating to your account, then to 'Transactions,' 'Deposits,' and 'Local Currency': https://stake.com/transactions/deposits/banking.
Once we have this information, we will be able to address your inquiry.
We appreciate your understanding.
Kind regards,
transaction ID 2461125642
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