Stake Casino - Complaint regarding missing deposit of 3000 INR

Dear Stake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear vinitmhatre598,

We apologize for any inconvenience regarding your transaction.

As our Support team mentioned, we are still awaiting a response from the third-party payment provider. Since this process involves an external company, we are unable to expedite it. However, we will keep you updated as soon as we receive any further information.

We appreciate your understanding.

Kind regards,

I understand that you are awaiting a response from your third-party payment provider. However, this delay has been ongoing for over 10 days, and the responsibility for resolving the issue lies with your team, regardless of any third-party involvement.

I have proof that the payment was debited from my bank account, but the funds have not yet been credited to my Stake account. This situation is highly inconvenient, and I kindly request a refund or resolution within the next 2 days.

It has been 15 days, and I still haven't received my refund. Please assist with this issue, AskGamblers.

Dear vinitmhatre598,

Thank you for your patience during this process.

We are pleased to inform you that your transaction has been successfully completed and credited to your account.

We appreciate your continued understanding and support.

Kind regards,

Dear @vinitmhatre598,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I got my refund thanks

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.