PlayOJO Casino - My withdrawal vanished and no help from the chat

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Veröffentlicht am 7. November 2022

I withdrew £500 on the 4th of november with playOJ and the withdrawal was coming up as processing user (or something like that) I have just clicked on the pending withdrawal section on your app and it’s saying error we did not find any results. It has not processed yet but not only have the funds not been returned to my account but I also haven’t received my withdrawal either. If I search past withdrawals it still doesn’t come up. Can you help? As I would like to know where they have gone. I have tried using the online chat but just end up with a robot that tells me the same thing over and over again.

Veröffentlicht am 7. November 2022

Play oJ got in contact with me and resolved this issue for me now

AskGamblers
Veröffentlicht am 7. November 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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