Hello,
I created an account with PlayOJO on, I believe, Tuesday 10th May. I've deposited around £250 but on Thursday 12th May at around 11:15PM I started getting a message prompt on the screen (see OJO.png) whenever I try to perform any action on the website (play a game or access 'My Account'). When I click "START CHAT" it takes me to the live chat section (which is rather deceiving as this is not actually a live chat at all, it's just an automated bot which appears to be unmanned) where I have sent multiple messages (see ChatLog.png) requesting more information about the message, to which I have had no response to rendering my account completely unusable with £680.49 sat in the account to which I have no access to.
I'm in a position ready to assist PlayOJO in any way possible, but I'm yet to be informed what information is required. I'm hoping that AskGamblers are able to assist in the matter.
Many thanks,
Liam
