PlayOJO Casino - Account also blocked

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Veröffentlicht am 1. Juni 2022

My Playojo account suddenly had a live chat window pop up saying "we need more information so you can keep on playing responsibly" and I can no longer play games ,or access anything including the money in my account. This happened almost three days ago and I immediately responded to the live chat to find out what the problem was, I've sent multiple messages through the live chat and had no response so I tried emailing them as well, as it stands I still have no use of my account and my funds are being held to ransom.

Veröffentlicht am 1. Juni 2022

Hi Dan,

Thanks for reaching out.

Firstly I would like to apologize for the delay!
I have had a word with the team and if you login now the chat will be carried on and once completed you will be able to play again.
Once again, OJO's team sincerely apologize for the time it took to reply!

The OJO Crew

Veröffentlicht am 2. Juni 2022

Just to let you know this problem is now resolved. Thank you guys for your help

AskGamblers
Veröffentlicht am 3. Juni 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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