PlayOJO Casino - Account Access problems, no-one is helping

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Veröffentlicht am 22. Dezember 2022

I was playing as normal on my account all of a sudden an error message appears saying I cannot play for real money and that I should contact support. I have contacted support over and over again. There is no support, nobody replies there is nobody live. I also have a withdrawal that has been pending for ages and they are doing nothing to process this!

AskGamblers
Veröffentlicht am 22. Dezember 2022

Dear @Fff1,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Veröffentlicht am 22. Dezember 2022

Hello.

The amount withdrawal is £1 and then left in the account is £350 which I am unable to use or access as they have restricted my account and the first withdrawal hasn’t processed which means I cannot withdraw the other money

Veröffentlicht am 23. Dezember 2022

Hi you have now been paid to your credit card

The OJO Crew

Veröffentlicht am 23. Dezember 2022

Resolved thanks

AskGamblers
Veröffentlicht am 24. Dezember 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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