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Complaint regarding a delayed withdrawal from the online casino Hotslots


vor 11 Stunden
Complaint Title:
Delayed withdrawal – Hotslots casino (540,000 HUF)
Complaint text:
I am submitting this complaint regarding a delayed withdrawal from the online casino Hotslots.
On 31 May 2026, I requested a withdrawal of 540,000 HUF from my Hotslots casino account. As of today, 8 June 2026, the withdrawal has not been processed or received in my bank account.
I have already contacted Hotslots customer support via email regarding this issue, but I have not received a satisfactory response or any clear timeline for the payment.
According to the casino’s withdrawal policy, payments should be processed within a reasonable timeframe. However, more than a week has already passed without any progress or confirmation of the payment status.
I have complied with all terms and conditions, and my account is fully verified (if applicable, you can adjust this part). There are no active bonuses or restrictions that I am aware of which would justify this delay.
I am requesting AskGamblers to investigate this withdrawal delay and assist in ensuring that the payment of 540,000 HUF is processed in full without further unnecessary delay.
I am also prepared to provide screenshots of my withdrawal request, account balance, and email correspondence with the casino if required.
Unseriöses Casino HotSlots Casino
Betrag Ft540000

Diskussion

User name loyalty-level-1
The casino has informed me that my withdrawal is safe and currently awaiting approval by the Payments Department. They have also confirmed that no additional documents are required from my side and that the delay is caused by a technical issue.
However, no specific timeframe for the processing of the withdrawal has been provided. Therefore, I would like to keep this complaint open until the withdrawal of 540,000 HUF has been successfully processed and received.

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