BC.Game Casino - Deposit not received

Hi,

Please provide the order number, successful payment receipt, bank statement from the transaction date to today, and a video proof. Please follow the guidelines for video proof, as mentioned below. You can send this video to [email protected]. Please also mention the link to this complaint for verification.

Steps to follow for video proof:

1. Prepare two devices: one to execute the appeal process and the other to record the entire procedure. If using a computer, ensure the website URL is always visible.

2. Navigate to Google Play or the App Store on the first device.

3. Locate and launch your bank or payment service app by searching for it in the store.

4. Log into your banking app and conceal your password during the process.

5. Access and display your profile or account details, including the account name and number.

6. Proceed to the transaction history section and present the most recent transactions, covering both incoming and outgoing payments that correspond with the time of the purchase. These should be in the same currency and from the account used for the transaction.

7. To highlight a particular payment, select it from the transaction list to show its details.

8. Provide comprehensive information about the selected transaction, including the total amount in currency, sender/receiver's name, account number, transaction date and time, and current status.

Best Regards
PANDA - BC.GAME

I have submitted all the details you asked for please add my money as soon as possible . Please bc game deposit my money to my bc account

Hello,

Can you please provide the screenshot of the email or the email address so I can search I haven't seen any email regarding this complaint.

Best Regards
BC.GAME

Email adress : <email address removed>

Hello,

We are still waiting for the bank statement. Please provide it as soon as possible, and we will need a new video for the same dates from the transaction till the present.

Best Regards
BC.GAME

Bc game I have sent you new video and bank statement please check and add my money yo my bc account . I have sent the necessary proofs you asked for .

Deposit of 8010 arrived but 1 deposit of INR 200 i still pending please add that also bc hame

Hello,

The main complaint has already been resolved. Make a new complaint for anything apart from the main complaint.

Best Regards
BC.GAME

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.