BC.Game Casino - 25k INR deposit not credited to my casino account

Hi,

Please provide the order number, successful payment receipt, bank statement from the transaction date to today, and a video proof. Please follow the guidelines for video proof, as mentioned below. You can send this video to [email protected]. Please also mention the link to this complaint for verification.

Steps to follow for video proof:

1. Prepare two devices: one to execute the appeal process and the other to record the entire procedure. If using a computer, ensure the website URL is always visible.

2. Navigate to Google Play or the App Store on the first device.

3. Locate and launch your bank or payment service app by searching for it in the store.

4. Log into your banking app and conceal your password during the process.

5. Access and display your profile or account details, including the account name and number.

6. Proceed to the transaction history section and present the most recent transactions, covering both incoming and outgoing payments that correspond with the time of the purchase. These should be in the same currency and from the account used for the transaction.

7. To highlight a particular payment, select it from the transaction list to show its details.

8. Provide comprehensive information about the selected transaction, including the total amount in currency, sender/receiver's name, account number, transaction date and time, and current status.

Best Regards
PANDA - BC.GAME

I have sent it on [email protected] please help and solve my issue quickly

Order Details:

Deposit Amount: 25000 INR

Order ID: F-1827­­13­3­3­89­­668­­184858

Status: Processing

Created Time: 3/20/2025, 10:33:06 PM
This is my order number

Why bc game is not replying??? Solve my issue my game I'd is(45213295)
Even bcgame casino's customer service support reply's after more than 24hrs and then immediately left the chat without telling anything I ask BC game casino to credit my funds it has now more than 5 days still I haven't received my deposit yet

If my payment is successful and merchant is claiming he has received money then why @bcgamecasino is not crediteding my deposit I request @askgambler to help me and solve my issue please 🥺 quickly

Dear BC.Game Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Thank you deposit received 💝👍

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.