888 Casino - My account under investigation from 27th of January

Dear @faisel,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

my total amount of the disputed payment/s.
$5,898.07

Hi Faisel,

Thank you for raising this case.

Kindly note that we have looked into this and that our Operations Department has already contacted you with an update via your registered email address regarding your case on 4/21/2023. Can you please check your inbox and reply?

Sincerely,
888Team.

Yes, I sent them a credit card copy to verify my account but got no response

my screenshot waiting
support iD : 805104553

Hi Faisel,

We have checked with our colleagues from the Operations department and we were notified that this is now being handled.

They will update you as soon as this is reviewed.

Sincerely,
888Team

Yes, I sent them a credit card again

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

i send him all my information
i still i can't login to my account and unresolved