Ag awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Wunderino Casino - Verification taking too long

RESOLVED
tukkatakka Germany
posted on December 28, 2018.

Hello, I have already paid out several small amounts and was verified. Now I have won the days 900€ without bonus conditions and my audit payment has been cancelled and I should verify myself. I sent all the documents by e-mail on 19.12.2018. I have not received any feedback so far and my withdrawal will be cancelled again and again.

The chat support only answers with : It takes up to 72h.

posted on January 1, 2019.

Hallo

Excuse the delayed reply.

I have just checked your account with our verification department that and I can assure that your account is now fully verified

You're now able to withdraw back to your Credit Card.

If you have further questions please do not hesitate to contact us.
I also want to wish you a happy new year.

Best regards,

Wunderino

AskGamblers
posted on January 2, 2019.

Dear @tukkatakka,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie policy.

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds