Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Wunderino Casino - Verification lasts forever

RESOLVED
Basti1211 Germany
Posted on September 29, 2018.

Hello, there,

on Friday (21.09.2018) I won 1500€ in total.
I wanted to get it paid out via PayPal.
I then received a verification request, in which I should please send a photo of the front and back of my identity card and a picture of an invoice.
I did this. ( Pictures in the attach)
On 24.09.2018 I received another request for a bank statement.
I then also sent it as a PDF file (see attachment).
Up to now there was no feedback or anything else.
I am registered there with this e-mail address and my data all match.

Posted on September 30, 2018.

Hello

I have checked your case and I can confirm that your account is now fully verified and your withdrawal has been approved on the 28/09/2018 and sent to your account.

Depending on which method and bank your withdrawal will reach your account in 1-4 banking days.

Please note that our department sent you an Email on the 27/09/2018 that you verification was completed.

Do not hesitate to contact us if you have any questions and we also wish you a really good day!

AskGamblers
Posted on October 1, 2018.

Dear @Basti1211,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds