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Wunderino Casino - Verification issues

Posted on March 26, 2019

Hello I was verified at wunderino when I open a account there last year,now where I won 1900€ and want to let it get paid out they said I have to verify my account I send them my Id and documents on the 12.3 and today or 7 days and no answer came that I can let my win get pay out and if I went in live chat you never get I right answer please help that I get verify to become my money

Posted on March 26, 2019


thank you for contacting us.

I am sorry to hear that you are not satisfied with our support and they could not help you out with your request.

I have checked your case and I can assure that your last withdrawal has been approved and sent to your account on the 21/03/2019.

Depending on which method and bank your withdrawal will reach your account in 1-4 banking days.
Do not hesitate to contact us if you have any questions and we also wish you a really good evening!

Best regards,


Posted on March 26, 2019

Dear @Sniper85,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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