Dear Askgamblers customer service,
I've encountered a problem with "Wunderino Casino", which I need your assistance with.
I've won a large sum of money in said online casino which then refused to pay because the deposit I made beforehand via PayPal was made by a 3rd Person (Christopher < surname removed >). This PayPal account is mine. I (Claudia < surname removed >) and my fiancé (Christopher < surname removed >) made this Account for me in 2014. Something went wrong and "Christopher < surname removed >" (which is not an existing person but just a false mix-up of both our names) was listed as the owner of my PayPal Account.
Because I never had any problems with this mistake I never really bothered to chance it until now. I plan to correct the name of the Owner and I can prove that this PayPal account is linked to my bank account since 2014. So the 2 deposits that led to the prize money were not made by a 3rd person but by me. I already contacted the Wunderino Casino costumer support explaining the issue but never got an answer.
I really hope that you can help me with my problem.
Yours faithfully -Claudia < surname removed >