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Wunderino Casino - Still waiting for my €2,000 payout

RESOLVED
Complaint Info
Disputed casino Wunderino Casino
Reason Delayed payment
Amount € 2000
Posted on November 11, 2018

Two week ago i won 950€ and got them after 5 hour on my Paypal account.

Next Day i have win 2000€ and after start a payback they wont a verivication. No Problem, i load up all Documents on the Side.
Then the verification Button not loger exist on the Side. Only for some minutes i found him and have seen the Verification is still in progress. My ID was exept and my Bill was still in work.
Agains all what i read in the web i got a E-Mail after only 2 Days:


Gerne bestätigen wir Dir, dass dein Spielerkonto nun verifiziert wurde.
Vielen Dank für deine Zusammenarbeit!
Weiterhin wünschen wir Dir viel Spaß und Erfolg bei Wunderino.com
Mit freundlichen Grüßen
Team Wunderino

My Account is verified. And teh Verification Button still back on Side.

So i start the payback of 2000€ to my Paypal Account.
But now, after around 3 Days nothing is happen. No Money, no Email. I ask the support over chat and they only say its stil in work at Finance and Risk.

I never use Bonus, all Bank Accounts are on my Name. No Other have the rights zu access my Accounts.
At Wunderinos i use only Paypal.
And dount tell my its Weekend. My last payout cames 00.00 h on Sunday. :)

All in all... i play in some other Casino too. But never i must wait more the one day after i was verfied.
I hope i get Help from here.

Posted on November 11, 2018

Mhhh thats grazy. 40 Minutes ago i got 2 E Mails with 3 Minutes different send Time. One from Askgamblers with Content: My Complain is online now and one from Paypal: Wunderino sends 2000€.

I am happy now.
I am not shure, was it the complaint here or was i only to fast if i open the Complaine. But I was very nervous for all the bad experience here.

I say Thank you.
All in all was Wunderino short into time:

2 Day for Validation
3 Day for Pay the money.

You can close the Complaint.

AskGamblers
Posted on November 11, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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