I want to make The verification of my Account to Make a withdrawels of The Win on my Account. I Sent already all Documents which were needed. But I get no response to my E-Mails and also no Information about Status of The process.
Before I got Bonus Cash and everything But didnt win. My last payments were without Bonus and I payed several times 100 € in to the Account. The last payment again without Bonus was the Lucky one. I won round about 5000€ But Played until there were only 2400 € left. Now i want to pay this out to my Bank Account. To do this I have to verificate. This i Did now 3 days Ago But i Never got a E-Mail about the ingoing documents or that Something is done.