Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Wunderino Casino - Still no account verification after 3 weeks of waiting

RESOLVED
imeme Germany
Posted on December 14, 2018.

Hello,

I want to make The verification of my Account to Make a withdrawels of The Win on my Account. I Sent already all Documents which were needed. But I get no response to my E-Mails and also no Information about Status of The process.

Before I got Bonus Cash and everything But didnt win. My last payments were without Bonus and I payed several times 100 € in to the Account. The last payment again without Bonus was the Lucky one. I won round about 5000€ But Played until there were only 2400 € left. Now i want to pay this out to my Bank Account. To do this I have to verificate. This i Did now 3 days Ago But i Never got a E-Mail about the ingoing documents or that Something is done.

Posted on December 15, 2018.

Hallo

thank you for contacting us.

I just heard back from our verification department that your account is now fully verified.

If you have further questions please do not hesitate to contact us.´

Best regards,

Wundeino

AskGamblers
Posted on December 15, 2018.

Dear @imeme,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds