Ag awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Wunderino Casino - Problem with account verification and payment

RESOLVED
Ritchi78 Germany
posted on October 19, 2018.

Hello,
on Friday (10.10.2018) I won a total of 2900 €.
I wanted to withdraw it via PayPal.
I then received a verification request, in which I should please send a photo of the front and back of my ID card and a picture of a bill.
I did this. (Pictures in the appendix)
Until now there was no feedback or anything else.
I am registered with this e-mail address and my data is consistent.

posted on October 21, 2018.

Hello,

Thank you for contacting us.

I reviewed your case and I can confirm that your account is now fully verified. Please request your withdrawal back to your PayPal.

If you have further questions please do not hesitate to contact us.

I also want to wish you a great day.

best regards,

Wunderino

AskGamblers
posted on October 21, 2018.

Dear @Ritchi78,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie policy.

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds