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Wunderino Casino - No verification, no payment, no reaction

RESOLVED
Complaint Info
Disputed casino Wunderino Casino
Reason Verification issues
Amount € 1100.02
Posted on January 12, 2019

The verification process takes too long, I'm waiting for a payout of 1.100,02€ since the 3rd of January. the support only answers that he has no information. I 'd like to know how long it will take.? It cannot be, that i chat with the verifi­cat­ion­-su­pport, and they tell me, they dont know antything, a few times.

Posted on January 12, 2019

Update: Wunderino verified me Yesterday. Now i am waiting Form the pay-out. I Hope that, it won't take as long as the verification...

Posted on January 12, 2019

Hello

Hope everything is well with you.
I have cshecked your account and I can see that your withdrawal has been approved today and sent to your account.

Depending on which method and bank your withdrawal will reach your account in 1-4 banking days.
Do not hesitate to contact us if you have any questions and we also wish you a really good day!

Wunderino

AskGamblers
Posted on January 16, 2019

Dear @Moepy21,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Wunderino Casino Complaints

  • 157 of 172 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 4,726 USD avg amount

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