Dear Ladies and Gentlemen,
my verification at wunderino is still not approved...
I have sent all needed documents on 18.January 2019.
Because i didnt received any mail after 5 days i have contacted the chat support.
An employee of the wunderino live chat said on 23 january, that the verification process takes 1 to max. 7 days and i have to wait.
After 7 days (25. January 2019) ive send an mail to the support and asked about the status of my verification because they past already 7 days.
The only message they answered was that the verification takes 1-7 days...
Today is the 28 January 2019 and my account is still not verified. That means i still cant make an payout of my win.
I am very angry and would be thankful if u could help me in this case