I have a runtime complaint about my verification and the late payout on Wunderino.
I wanted on 15.12.2018 a payment of 1000 €, make my profit at Wunderino. This was returned because verification would be required. I found that a bit strange because previously small amounts (up to 500 €) were paid without any problems.
All documents have been submitted on 16.12.2018! To date, no verification has been conducted.
On emails is not answered and the chat takes forever if you come through skin. But even there is no clear statement made and only stated that you should wait.
In the meantime, I regularly made the deposit, this was always back booked. So I played a bit further and am now for 4000 € payout! Now I have the conjecture that I do not get my money and I am only held up.
Can you help me with my problem?