Topaze Casino locked my account and not pay 100 euros

posted on December 9, 2013.

Topaze Casino locked my account and not pay 100 euros.

I win about 100 euros on topaze casino around 25 october 2013 date and make a withdrawal of 100 euros.

i use neteller to make cash out, and i speak to casino online chat support if a need to make a deposit, and support give me a answer that i need to make a deposit of 25 euros with neteller

and here comes the best part!

when i make withdrawal ,neteller was both available for deposit and cash out!

i deposit at neteller on 30 October to have funds available to deposit on Topaze casino,

BUT neteller was not available to deposit,and did not receive an answer to this problem, not on mail, not on live support ,i dont receive any mails from their team wit an answer

I think they take out neteller from deposit options, and did not want to correct this to make cash out impossible !

Today 9 December i logged in and they locked my account in 5 minutes and i just want to receive my winnings!

I think that's not possible with today's casino to make something like that but Topaze Casino prove it can delay a cash out and after that locked my acount abusive!

Take care with ghosts casinos!


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