I've been waiting over 2 years for my payout of 314$. I have been given every excuse in the book. They keep telling me due to high payout numbers they are behind. I've asked every time to speak to a manager and there is always an excuse there too. I have never spoke to one. I gave up on them a while ago and now they emailed me saying I have a withdrawal balance. So I called them and now they want me to do a new payout request. I have to start all over with them. 2 years is ridiculous. Now probably a.other 2 years. This casino is a rip off and should be shut down. Good luck to anyone trying to get paid. I know I will never play that casino again.