Rejected Casino Complaints

Novibet Casino - Verification farce

I joined up and deposited £150 (in £25 increments) before winning £225 and requesting a withdrawal. The next day I received an email requesting ...

BetDNA Casino - Delayed payment for 4 months!

hello.i have an account in betdna.com.i win 3096 eur and i ask withdrawal.after 1 month they ask me my documents and i send it. so..i wait my money ...

Raging Bull Casino - Unable to request a withdrawal as my balance is missing

When making my first deposit I called to verify what the 10x max withdrawl meant. I was told it meant if I deposit 70 and get bonuses the max I can ...

Golden Lady Casino - Withdrawal still pending

Hello Since 09.09.2016 that my 160€ withdraw is still pending and no one at chat live support or email from support and accounting answers to my ...

BitStarz Casino - Non Payment of Legitimate Winnings

I have been a player of BitStarz for a few years now, and as you can see on the attached screenshots below, I have been quite an active player, almost ...

LeoVegas Casino - Verification issues with expired photo ID

I have played at LeoVegas for some years now, and am a regular player. I have successfully deposited and withdrawn from the casino in the past as I ...

GoWild Casino - Unjustified account closure and failure to pay winnings

I recently on the 27th of August made a withdrawal of $1,500 I was requested to email in my verification documents which I did I did reverse a ...

Energy Casino - Stalling big 23750GBP withdrawal with no reasons

I have been waiting since 19th August 2016 for my withdrawal to be processed 23,750.00GBP via Skrill, Energy Casino fully verified my account on 18th ...

Betchan Casino - Account closed, 0.3 BTC confiscated

Made a deposit of 0.15 BTC and ended up winning 0.3 BTC. Requested a withdrawal and a message came up saying staff approval was required, i then tried ...

Crazy Casino - Declined to pay my withdrawal

I made a deposited without asking for any bonus. Somehow while i was playing, they said they added a bonus of €3 into my balance, which i didn't ...

Staybet Casino - Unfairly closing my account and confiscating legitimate winnings

I was playing at this casino and won a jackpot in the game Gunslinger (126541 SEK). It was at bonus money, i know the maximum bet is 50 SEK, i never ...

BitStarz Casino - Hypocritical application of the rules!

Hi. I singed up with bitstarz on Aug 31 2016. I was motivated by the 20 free spins. It's hard to pass up. However I continued to learn more about it ...

Real Deal Bet Casino - Giving me run around, won't verify my account!

Dear Askgamblers, my name is Sonia Islam. I had created an account from your site 7 days ago. I had claimed 300PUCH bonus code when I deposited. So, I ...

Betmotion Casino - Won't pay, refers to not-applicable clause

I deposited 150 euros at the casino, but couldn't get a bonus. So I played a bit, without a bonus. Then I wanted to withdraw my balance (now 170 ...

CasinoLuck - Delayed Withdrawal Problem

I have been waiting 6 days for my 2000 Turkish Liras.Have been told that there is some kind a problem with ecopayz. which ecopayz told me there is no ...

LeoVegas Casino - Missing fund and withdrawal & unauthorised payment

I had fund of £3604 on my account as available balance and £4000 withdrawal request approved that was made on 2/08/2016 at around 9pm uk time which ...

Sloto' Cash Casino - Declined payment without reason

I played in slotocash casino with free chips and win $ 179 . I then send the document to the withdrawal , and document my account is verified . then ...

Mr Ringo Casino - Delayed payment & Poor support

This is the 8th day im waiting for my 2 winnings. The have twice put the money back to the casino account though i made 2 withdrawls and got refnr ...

Rejected, bogus player claim: Casino Cruise - Delayed withdrawals and lies

I ordered a withdrawal for £199 on 03/08/16, having been fully verified months before and had deposited and withdrawn many times with no issues, and ...

Casino Cruise - Refusing to pay or refund my deposits

I opened an account with CasinoCruise recently. I deposite £400, played for a while, won £1,500 and submitted a withdrawal request. 5 hours later I ...

LeoVegas Casino - Closed my account and stole my balance after requesting a big withdrawal

Hello, I'm filing a complaint because LeoVegas sent me this shocking e-mail yesterday: This email is sent as to inform you of your player account ...

Dunder Casino - First took a deposit then locked me out of my account and initiated age verification

I felt that I was treated unfairly because I didn't Hold a valid passport or drivers licence... After signing up with dunder I had to verfiy my email ...

Intertops Casino - Stalling payment, giving me hard time with verification

Account made 27.05.2016 Deposit with Mastercard € 500 After playing in slot machines and win up to € 3,600 As they no have withdrawal options ...

Betvictor Casino - Closed my account and took my deposit

I signed up to betvictor and done my first depoist but I didn't receive my welcome bonus , I asked support why . Support told me I needed to verify my ...