On 6th March I requested a withdrawal of $450USD - I met all the gambling play through requirements. Since then, every single email I have sent has been met with an automated reply saying someone will contact me via email - to date I've received no reply, no money, no explanation.
I've gone onto their online chat every two days, and been told they are processing a large number of withdrawals and mine is in the processing department - and I would be 'yes you guessed it' contacted via email.
I don't hold out much hope of ever getting my money from these rogues, as I see there are multiple complaints about them not paying.
Can anyone help me?