Planet 7 casino states in their Terms & Conditions: "All withdrawal requests will be reviewed within 7 business days from the date of the request." and "Payment will be made in 7 to 10 business days after approval". I have not received payment for my withdrawal request for $1950 that was approved March 15, 2019 (67 days) ( 03/15/2019 04:02 AM, Check Withdrawal Approved!, -$1950.00). All docs and bank info has been submitted and approved for wire or paper check payments. I have chatted daily with Customer Support and have written several emails to paymen[email protected]casinosupport.com but no action has been taken except the standard run-around. The Customer Support reps have been trained very well on stall tactics and generic answers to my specific questions. Please help me collect the payment that is long overdue.
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