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katemak 1262 reviews
Reviewed on July 17, 2016


Whats up with Chance Hill Casino, why suddenly you are having all this complaints, I kind of liking your casino and surely wont be thrilled looking at this complaints. Must admit didn't read all of them but seeing some of them not resolved still not good sign. Ok must say I like this casino and already made few deposits here and yes I do trust this casino, just because of some good ratings and reviews made by some players.

I opened my account long time ago and realized I didn't make any deposit here. Well the reason was obvious, by their T&C players from my country couldn't claim the 100% welcome offer, but I can assure you I have already claimed it and it was given to me by their casino rep, which must admit very nice and friendly.

The thing I couldn't understand was the fact that every welcome offer they had I was or players from my country could claimed it and as I remember they had few changes, first they had Netent, then suddenly had only Betsoft and when they come back again with Netent casino games I was not eligible for any welcome offer.

So my first deposit went just like that without a bonus, but when I contacted their casino rep, I was given the bonus amount and the free spins the day after I deposited there. Yes not the same as you playing with the deposit and the bonus, but still got it somehow. The first day I lost my deposit pretty fast, even the bonus the next day after, but from the free spins which goes free, no wagering at all, I had around 250 euros and instead walking away with full pocket I continue to play and lost it all.

By the way I played Dead or Alive and Piggy Riches and finally when I had good balance continue to play Dead or Alive and lost it all. Well had few deposits after but didn't managed to do anything. Still didn't made any withdraw from this guys, but hoping to do so in the near future. Good luck.
Hey Kate!

Thank you for your review. I apologise for the trouble. We have undergone a platform migration and are now under iGamingCloud, so that might be the reason why you have noticed a few changes. Should be all working wonderfully now :)

Our last complaint will likely be resolved soon as we're trying to get the player on Live Chat so we can walk her through on how to request her withdrawal. So no need to worry about that one!

Anyways, thank you for your time and feel free to drop by our live support to talk anytime!
Fiekie247 1086 reviews
South Africa
Reviewed on June 23, 2016


I received an email from them for 100% bonus and 50 free spins on starbust and + 25 additional free spins on football champions cup. Now if anyone read my review about football champions cup then you will know that I am not a big fan of that game, let alone how I feel about starbust.

Anyways I made the minimum deposit and claimed the 100% bonus plus the free spins. Bonus funds has a wagering of x40, which I think is reasonable and the free spins are wager free. I think football champions cup free spins was issued same time I made the deposit and then you receive the 50 starbust spins the following day. I started playing some slots at minimum bet but success was not on my side. Games selection was limited as well, because I find it very hard to complete wagering on Netent games only. However what I liked is there are no game restrictions to play with bonus funds. I mean you can play Dead or Alive, Wild Turkey which are games casinos normally restrict while completing wagering requirements. Besides the game restriction factor, I would still need a bit of PlaynGo and maybe NextGen too. I busted within 1 hour of playing. My deposit and bonus was gone.

Even though I don’t like free spins on starbust and didn't like the football champions game either, I decided to play my 25 free spins on football champions cup. I won about 3 euros form my 25 spins and decided to keep it. The following day I gave it a go with my 50 free spins on starbust but that just added another 2 euro + to my balance. So in total 5.5 euro more or less from free spins winnings and I lost that within 15 minutes.

If only starbust had a bonus or free spins round, then the free spins on the game might be worth it. I think this bonus is was good and there are some people who loves free spins on starbust. What I like about chance hill casino free spins bonuses is that all your spins are credited together if it's on the same game. I don’t like casinos that offer 100 free spins and you claim them over 5 days of 20 each. Overall I had a great time at this casino and would claim future bonuses especially those ones with free spins.
Hey Shafiek!

I would like to take the opportunity to publicly thank you for your constant and awesome feedback.

As I believe you discussed with Green, we're migrating our platform to iGamingCloud on July 1st. Your requests have been heard, and not only are we including NextGen and PlaynGo, but also Thunderkick, WMS, Aristocrat, iGaming2Go, Crypto, Genii, ELK studios, etc.

Have a nice day!
Afi4wins 2040 reviews
Reviewed on April 11, 2016


What? 50 free spins on Fruit Zen with a first deposit, plus a 100% deposit bonus? Aaargh! What the 'f'...I missed this one...and got 50 free spins on the blardy Starburst game instead! Damn! Being at the right place at the wrong time can be quite hurting. I would rather play Fruit Zen any time than take my chances with Starburst! I used to like this game a while ago, but almost all of my plays on it have been starless, fruitless, winless, nonetheless, don't-give-a-damnless, and whatever 'less' you can think of! Damn! Why must Chance Hill swapped Fruit Zen with Starburst? Oh, gees, yeah, right...more wins for the casino! Damn!

Upon completion of registration and a 20 Euro first deposit, I was welcomed with a 20 Euro bonus money. That 50 free spins would be awarded the next day. Damn! I really hate this sort of offers. The casino takes my money now but gives me my free spins tomorrow, and make me wait a good 24 hours or more to get them. Bad! Bad! Instant cash must be followed up with instant bonuses and free spins, no excuses! Other casinos can do it, so why not Chance Hill?

That ranting aside for now, so lets get back into the real thing next. First, my deposit and bonus money, all 40 Euros of them. Guess what game I played it on? Aah, clever you! Fruit Zen! Show me your fruits and I'll play them...err...show me your Fruit Zen, I'll play them. Yep, Chance Hill showed me her fruits, so I quickly grabbed them, hahaha. Were they any good? Hmm, that depends on which fruits you are referring to, but the zen game was not bad at all. Had several double Wilds, but only one triple Wilds, but you can't really expect to get many of these triple things do you?! Most things do come either singularly, one at a time, or in twos, or in a combination of both, agree guys?! Hahaha. But, as luck had it, or hasn't got it, I didn't win anything in the end. That 40x bonus turnover requirement was a tad too much. Gees, better make that several tads too much! Hehehe.

The following day, I waited for the 50 free spins on Starburst to come. Yep, it did, but if it didn't, I would have given the casino a good kick, hehehe. Nope, the casino didn't get any kicks, just all of my money, but the blardy game Starburst certainly gave me several kicks in my 's'! 50 free spins and ONLY ONE star bursting, which paid me a blardy 2.97 win in the end. Dang! I forgot to play the blardy game in my Sherman tank!
Hey Afi4wins!

Thanks for your detailed review. To be honest, we have no problem in issuing the welcome free spins in several other games. We changed it from Fruit Zen to Starburst due to popular demand. But we take pride in our flexibility through chat, so don't be afraid to tell us your preferences in the future!

In fact, open a chat right and ask for some no deposit free spins. We'd be more than happy to give you some fruity spins :)

Have a good day!
blondie 1547 reviews
Reviewed on August 1, 2015


Chance Hill offers 100% match bonus with 25 free spins on Starburst slot (but I think that it might need to be corrected as they don't have NetEnt games anymore or at least for now). Most of casinos offer a 100% match bonus so it's not a very special bonus, but what it made special was the 25 free spins addition on Starburst slot, which didn't have to be wagered, so what you win is yours. Also the wager is very bearable- 35 x bonus instead of the usual bonuses that require to rollover your deposit+bonus. Both of the things were the reasons why I decided to take this bonus.

I had played at Chance Hill before but it was a free bonus. When I saw them added on AskGamblers and saw the welcome bonus, I decided to try my luck with it. Having NetEnt software made me interested. I asked many questions about this bonus to live chat prior to depositing. Support was nice to me and told me that I would get the spins the next day after deposit. That was just fine with me so I deposited 30€ via Skrill. This bonus is automatic so if you don't want a bonus you have to choose option "I don't want any bonus". After a minute my balance was credited with 30€ deposit and 30€ bonus. So in order to make a withdrawal I needed to wager 1050 eur which isn't hard if you have a little luck.

I had already planned in my mind to stick with Starburst slot for wagering, as they didn't offer my favorite Twin Spin slot. I opened the game and it didn't work. I tried other slots, but none of them worked, there was a "technical error". Live support told me they had a technical problems and that they didn't know how long it will take to fix them.

Next day I received email that I have 25 free spins on Starburst, I activated them and wanted to play them but the same error message appeared. I was told they still have the problem. Later I received email that I have the same amount of spins on Fruit Zen, which is not a NetEnt slot. The reason for that was the fact they had removed all of their NetEnt slots and didn't know when or if they will have them.

After being frustrated and seeing how little game selection they have I chose to play Cool Wolf. I hit one 100 x bet size winning on free spins feature and one 50 x bet size winning because of 5oak combination. Playing with 0.50€ bets can eat your balance fast and it was my case too. I reached 20€ balance and then played Alaskan Fishing with minimum bets. I had a few nice winnings, but nothing above 40 x bet. When my balance was down to 9€ I decided to visit Rabbit in the Hat as my last resort. I hit free spins feature fast and with 0.18€ bets it paid me little over 4€. I played it until my balance reached 0. Then I played my free spins and won 0.15€ because the game was empty the whole time.

If you are a fan of the games they offer, then I would recommend to take this bonus, but overall, I wouldn't. Wagering requirements are good, support is good, but the game selection isn't pleasing, they have only few Microgaming slots which for my taste didn't work at all. I wasn't happy about this experience.
Dear Blondie,

Thanks for the good things you said about Chance Hill. We appreciate that, unfortunately on Wednesday NetEnt games were having problems and the day after the games were gone. We were shocked and later we got news from our provider. They had problems and they were not able to provide NetEnt games to any of their casinos. We were so worried about this because it would affect every player and that's the last thing we wanted. We apologise for this huge inconvenience, we didn't delete them on purpose. We were informed that they will be back soon. We are aware that almost everyone likes NetEnt games. It has been hard for us to deal with this issue but nothing can be done from our side at the moment.

We will inform everyone of you about this matter. Once again our apologies and hope you can enjoy our games, including NetEnt, very soon.

Do not hesitate in contacting us for whatever you may need and we hope this update helped you.

All the best,

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