The bonus was automatic and since I didn't choose the no bonus option when depositing, after the deposit was made I got the bonus without any problems, so I had no reasons to contact customer support. With 17.50€ I had 300€ wagering to complete before requesting withdrawal. What I also like is that you can cashout your cash funds at any time, if you haven't lost them when playing with bonus.
So with quite small balance I went to game selection and chose a game called Scrolls of Adventure. I had read about it on askgamblers game reviews and it seemed interesting enough to try. I played with 10 cent bets and very soon I had a win of 200x bet. It took me off guard as it was on base game not bonus round and I wasn't expecting it.
I triggered lots of bonus rounds and the game in general was in a very good mood, giving me 100x and 200x bet winnings often. At some point my balance was over 140€ and I was sure I would finish the wagering. At the end the game became dry and I lost a lot, still playing with minimums. However, when the wagering was finished, I had 112€ to withdraw. I requested withdrawal to neteller and without any verification, I got my money within few hours.
Overall I had a wonderful time with this bonus. I think this is a good casino and I have no reason to doubt them, since the withdrawal was so fast and their customer service always seem to be open for a conversation. I definitely recommend this if you want to have some fun with interesting softwares.
Really appreciate you taking time to write us such as nice reviews for us!