Nothing more than that tbh expect the support guy that was answering my questions his name was "Silje" so yeah huge props for him it was fun chat and he helped me at least telling me bad news :D
You Log-in and see spins aren't there you are confused at that moment thinking it must be some error, meanwhile the in the bottom right corner you see that live support avatar chilling moving a little begging you to press it which you do and boom there it supports is online asking how may I help you?
You explain them situation thinking that you are gonna get juicy spins and hopefully have fun and maybe even win something.
But all of the sudden support links you some bonus rules which states that only players from like 5-6 countries can claim that bonus ROFL.
So yeah it was unprofessional and sad they don't even have it on the front page about that rules or even if you look in "Promotion" Tab.
And yeah they have like just 3 live casino games which is absurd in 2019.
Thank you for your review.
At the moment, the 210 signup Free Spins are only valid for people residing in Norway, Austria, Canada, Iceland, Japan, Luxembourg, Malta, New Zealand, and Switzerland. This is stated in the segment "210 Free Spins upon registration" segment in our Bonus Rules (https://www.21.com/page/bonus-rules). On the promotion page of the Welcome offer, it is stated that "21.com's general Terms & Conditions and Bonus rules apply."
These countries, that are valid for the 210 Free Spins, are some of our core markets where we have payment solution providers active. We are always expanding and opening up for new markets and new payment solution providers, so stay tuned and Serbia might be one of them in the future.
We just launched our first live casino games and more will definitely arrive this year and moving forward.
Do not hesitate to contact us should you have any more questions, and have a good day!