My ISP was running slow yesterday, as usual, but waiting for the website to load up didn't take very long. This I liked. I then checked on the promotions available and that 100% deposit bonus plus 100 free spins was there. On top of that, there was also a no-deposit-required offer of 10 free spins on Starburst upon registration, and I was happy with that too. Next, I checked up on all its Terms and Conditions, just to be very sure that I would be able to get those free spins after registering and after my first deposit. So far, so good. There wasn't any restrictions on me indicated at all.
My registration went smoothly, my email was soon validated, and I got into the casino without any hitches at all. Nice. I then checked my account for the 10 free spins, but it wasn't showing anywhere in the Bonuses section. Never mind, I next clicked on Starburst to see if the 10 free spins would be there waiting for me. The game loaded up without much hassle, but no free spins were to be found. Damn! There was only one thing left for me to do, and that was to get assistance from the Live Chat host. That too came on quite quickly and without any delays or hitches, and I was happy with Viks so far. Everything was going smoothly and nicely, except for the missing 10 free spins.
I inquired why the free spins couldn't be found anywhere, and the host told me to hold on while she checked on my account. Well, there was nothing for me to hold on to, so I just waited, hehehe, but you know what I mean, right? Hardly 30 seconds later (that was fast!), she came back online and informed me that I wasn't eligible for the 10 free spins, nor was I eligible for any other bonuses or free spins. I was shocked! I told her that there wasn't any indication of such restrictions anywhere in the T&C. She apologised for that but she cannot override the system. The fact still remains that my country is restricted from getting any bonuses or free spins for the moment. And with that, I thanked her, and then logged out, in disappointment for being restricted.