You get rewarded for the cumulated wagers you made from a deposit up to 25% of the whole deposit.
The rewarding takes place in the way that every 70 euro you wager 2 euro are added to your balance instantly – so you do not need to wait for example till the next day or a certain period till the reward is credited. It immediately extends your real funds bankroll and is not connected to any weird wagering requirements.
The fact that you get a high percentage of rewards for your wagering, compared to other loyality programmes and that it is granted in real funds generates a highly unique selling proposition for this bonus offer which actually doesnt offer bonus money but real hard funds.
You have to be aware of providing the code when depositing, since it cannot be granted afterwards.
I personally failed to do so, because I read the casinos terms and conditions months ago and by that time it was written that no code should be used to acquire eligibility of that reward.
After some explanations of my case and my point of view with the casino staff they decided to grant it to me afterwards which I highly appreciate. It is a very good but rare thing if a casino does not hide behind any breaches of the Terms but decides to adapt the players point of view and act in goodwill since the relations are balanced in a fair way. (However the real "cashback" hit 5 % in my case)
That led to me overstretching my normally restricted bankroll a little bit two weeks ago in the strong faith of a 25% insurance cashback.
To avoid further irritation with other players I would strongly suggest to rename that kind of rewards system. It is outstanding as a reward system, however the name of it immediately causes expectations of a regular cashback. Of course it is explained in the terms however I for example read it and still was believing of getting cashback after busting. This term „cashback“ is just too strong in its meaning to most players to use it for a reward system in my opinion. Since there is also irritation expressed about that special reward system in other reviews that should give a strong hint to think about renaming.
It needs much too much extra explanation to make a player understand that it is called cashback however it is a highly valuable player rewards programme.
I am sure that misleading is not any wanted effect since the casino is acting absolutely fair in any way – however this use of the term cashback leads to massive irritation on the players side when he logs into his account the next day and there is no cashback. It is not enough to advertise it as an „up to 25% cashback“ or any similar wording. In order to stay on the complete fair substance of this casino there should be a bonus/reward marketing that does not lead to that kind of frustrating misunderstandings.
I rate the bonus since it is of very high value 5 stars. Just be aware that its not a cashback in it´s common meaning.
It is even more important to adjust the wording in this case since the casino does not maintain a 24/7 live support. In my case and I guess a lot of players like me play during night times. If there was a 24/7 support I could have reassured before lifting restriction and playing stupid.