Minimum deposit to receive their bonuses is 10€ and this time I made a minimum deposit and claimed bonus, prior depositing. Match was given right away and having 15€ balance I needed to wager 150€. I went to play Twin Spin slot with minimum bets, I managed to make 50 spins and lost 10€ when I received "Game Unavailable" error, which was the same thing I experienced last time. I tried different browser, mobile play but nothing worked. Then I opened Gonzo's Quest and I had 60 free spins on them, played with minimum stakes. What surprised me was that none of the games I opened worked, but I could play Gonzo spins. I had small winnings on them and after I had played the spins, my balance was around 10€. Right when the free games ended, I tried to make a spin with my money, and again the "Game Unavailable" appeared. That for me seems very strange and in a way makes me doubt their trustworthy, I understand if a game isn't available, yet how can I play it with free spins but can't wager my money? As always, their live chat was offline. I sent them an email regarding this matter but no one replied. Two days later I received mail that asked for screenshots of the error, after I sent them, I never got a reply.
About three days after I had interrupted game, I remembered how the first time I got rid off the problem. I went to Starburst slot and placed 0.01€ bet. Then game worked and afterwards I was able to play, I had a few "Game Unavailable" errors further too, but after refreshing slot they didn't stick around, yet I have no clue why the thing I did, worked. I played a couple of games, such as Dazzle me, Neon Staxx, Twin Spin and Flowers. I managed to get a 100x bet win on Flowers that helped me finish wager and I requested 20€ withdrawal. They sent me an email the same day asking for verification documents, I sent them and didn't get any reply that my account is verified, but after day and a half I received my withdrawal.
Overall I have really mixed feelings about this casino. I would recommend this bonus, because it has good variety of Netent slots and very good wagering requirements. But then again, support isn't very helpful and mostly didn't answer.