You can always recover your password by clicking on the Login link in the header of each page and then "Forgot your password?" link. Enter your valid email which you used for registration on AskGamblers website and you should receive an email containing a link to change your password.

Unfortunately, it is not possible to change your username.
Similarly, you cannot create a new account and choose to have your stats moved from one account to another.

We do not promote underage gambling as it is illegal in most countries. Appropriate age verification checks are carried out across all our businesses. Please read the terms and conditions and abide by the gaming laws in your country and/or region. This website is for information only and we are not responsible for your actions.

No, posted comments cannot be edited or removed. Please review your comments before posting.

You can edit your profile page by clicking on the username in the header of each page to edit your personal data.

A progress bar in your edit page indicates how much of your profile has been filled out. If the progress shows 100%, that means that you have completely filled in your profile and we appreciate it.

All registered member can write comments. You can easily create a new account in a just few seconds.

Subscriptions are sent by email. Check if you entered correct email address in your profile page.

You can manage all your subscriptions in your profile page by choosing the Subsriptions option.

Go to your profile page > Subscriptions and uncheck all subscribed boxes.

You can be subscribed to more than one feed of course, but if you already subscribed, you don't need ever to subscribe again to same feed.

Subscriptions are sent by email and RSS feeds are sent to your favorite RSS reader such as Google Reader, your browser's reader or even email client.

You can follow anything that is published on AskGamblers website.

Some of sections you can follow by RSS are:

• Latest News
• Latest Complaints
• Newest featured Bonuses
• Newest added Games
• Newest added Reviews
• Specific Review updates

This is the part of site where players can post public complaints about casinos and casino reps can answer directly through our system.

If you have a problem with any casino, casino operator, payouts issues, etc, you can post a complaint and speak discuss directly with authorized casino reps to find a solution to your problem.

All registered members can submit complaints which are moderated by our staff. If we notice that your complaint suits our Terms and Conditions we'll publish it live immediately.

Judge Jack Black is a fanciful character who is judge in our online Courtroom.

Go to the Casino Complaints > Create New Complaint in the main menu. You must be a registered member to be able to post a comment.

Each party have a 4 days to answer to complaint. They will be reminded by email every day how much time they left. If casino representative does not answer to a complaint during that period, the casino will be credited with negative points, but they still have a right to answer to the complaint afterwards.

Member who posted a complaint also have a 4 days to answer to the complaint, but in case they reply after that period, they will not be credited with negative points, but their complaint will be removed from home page and from the Active complaints section.

Yes. You're still able to post a complaint, but your complaint will not be featured on home page and in the Active complaints section.

Whenever you have an answer to your complaint, you'll be automatically notified by email.

File formats which are accepted from our system are: doc, xls, txt, pdf, jpg and gif.

Bonuses are ranked by the value of their offer.

Some casinos are offering exclusive bonuses which are available just for our players. That means that you must register only via our link or use our Bonus Codes in order to get these exclusive offers.

Sign up to the any casino via our website and you'll be able to use bonuses that are offered to our players.

We're offering No Deposit Bonuses and Welcome Bonuses.

In this case, contact casino's support via email or phone which you can find on the right side of each our review or write us about a problem you have and we'll be more than happy to help you claiming a bonus.

You can register at as many casinos as you want in order to participate in more bonus offers. If you want to get more than one bonuses in the same casino, you should read their Terms and Conditions. Do not open multiple accounts as your winnings will be void. Always read the terms and conditions for each casino.

The online casino reviews section gives our review of each casino and to provide you with as much information about the casino before deciding to join.

Please use our contact page for reporting any incorrect information in reviews or any other page on the site.

You cannot edit reviews, but you can report a mistake if you notice and we'll change it as soon as possible.

We’ve tested the website with Firefox 3, Safari 3 and Internet Explorer 7 and recommend using these browsers.

u are free to use any other browser of your choice, this just means we don’t test all features in all other browsers (there are many of them!) and can’t necessarily help you should you run into problems with a more exotic or an old and out-dated browser, although we’ll always do our best to fix any other bugs in other browsers such as Opera that you report to us. The following trouble-shooting guidelines are for these three browsers – Firefox, Safari and Internet Explorer.

You need to have cookies enabled to log in to the website. Here are some tips how to do this, which we hope will help you:

Firefox 3

For Windows:

1. Open Firefox and click “Tools” in your browser toolbar.
2. Select “Options”.
3. Go to the “Privacy” tab.
4. Check the box corresponding to “Accept cookies from sites”.
5. Click “OK” to save your changes.

If you are using Mac OS X, you need to select “Preferences…” on the “Firefox” menu, instead of “Options…” on the “Tools” menu.

Internet Explorer 7

We recommend using the privacy setting “Medium” (default level), this will allow cookies from AskGamblers.com. To change the privacy level, follow these steps:

1. Open Internet Explorer and click the Tools button (the picture of the gear) or “Tools” in your browser toolbar.
2. Select “Internet Options…”.
3. Go to the “Privacy” tab.
4. Move the slider to “Medium”.
5. Click “OK” to save your settings and close the dialog.

Safari 3

For Windows:

1. Open Safari and click “Edit” in your browser toolbar.
2. Select “Preferences...”.
3. Click on “Security”.
4. For “Accept cookies”, select “Always” or “Only from sites you navigate to”.
5. Close the dialog.

If you’re using Mac OS X, you need to select “Preferences…” on the “Safari” menu instead.

Your login details, and language preferences are stored in cookies, which means we won’t know anymore what they are if you’ve deleted these cookies.

If you’d like them to be remembered for the next time you visit the AskGamblers.com website, make sure you don’t delete these AskGamblers.com cookies, for instance when closing your web browser. If you're not sure you have cookies enabled at all, check the above FAQ “What can I do if I’m having problems logging in on the site, something with cookies?” for more help.

You need to have JavaScript enabled in your browser to use the full functionalities of the AskGamblers.com website.

If you find yourself having problems, it’s likely that you don’t have JavaScript enabled and hence these features won’t work for you.

Here are some tips for enabling JavaScript in your browser, we hope they'll help you:

Firefox 3

For Windows:

1. Open Firefox and click “Tools” in your browser toolbar.
2. Select “Options...”.
3. Go to the “Content” tab.
4. Tick the checkbox next to “Enable JavaScript”.
5. Click “OK” to save your settings and close the dialog.
6. Refresh the AskGamblers.com page you were viewing.

If you are using Mac OS X, you need to select “Preferences…” on the “Firefox” menu, instead of “Options…” on the “Tools” menu.

Internet Explorer 7

1. Open Internet Explorer and click the Tools button (the picture of the gear) or “Tools” in your browser toolbar.
2. Select “Internet Options…”.
3. Go to the “Security” tab.
4. In the “Security level for this zone” box, click on “Custom level…”.
5. Scroll toward the bottom of the Settings box to “Scripting” and enable active scripting.
6. Click “OK” twice to save your settings and close the dialog.
7. Refresh the AskGamblers.com page you were viewing by hitting the F5 key on your keyboard.

Safari 3

For Windows:

1. Open Safari and click “Edit” in your browser toolbar.
2. Select “Preferences...”.
3. Click on “Security”.
4. Check both “Enable Java” and “Enable JavaScript”.
5. Close the dialog.
6. Refresh the AskGamblers.com page you were viewing.

If you’re using Mac OS X, you need to select “Preferences…” on the “Safari” menu instead.

If you’ve found something that isn’t working as it should, you can let us know via our contact page.

When describing your problem, please include the following details if possible:

- What kind of problem is it?
- A brief summary of the problem encountered.
- What URL triggers this bug, if any?
- Which browser exactly are you using?
- Describe in a few steps how to reproduce this problem: 1) ... 2) ... 3) ...
- When following the steps described above: a) What actually happens? b) What did you expect to happen?

Reporting security issues
If you wish to report a technical vulnerability, please use the contact page to send us a message.

If you wish to flag any behavior or material that is considered offensive or inappropriate according to our Terms & Condition, please send us a support email.

Please note that we ask you to not report any other users in public places such as public comments.