VideoSlots Casino

Withdrawal info
0-1 hours
E–wallets
0-1 hours
Credit/Debit cards
0-24 hours
Bank Transfers
Not offered
Cheques
0-1 hours
Pending Period
Players from United States not accepted.

Casino Review

VideoSlots Casino is an online casino that offers players a variety of online gaming options. It is powered by NetEnt, Microgaming Quickfire, Betsoft,  NYX, Yggdrasil, Play ‘N' Go and many more. All of the games are accessible through a simple instant-play interface. The casino is licensed by the jurisdiction of Curacao.

Restricted Countries

Due to various legal and corporate regulations, VideoSlots Casino is unable to offer games to players who reside in the United States or its territories, Denmark, Turkey, Belgium, South Africa, or Israel. Players from all other countries where online gambling is not illegal are welcome to sign up.

Games

As the name suggests, VideoSlots Casino is home to an abundant selection of bonus video slots. These include popular titles on a number of different software platforms. Play Microgaming favorites like Thunderstruck II and Immortal Romance, enjoy Blue Gem Gaming and Betsoft 3D video slots like Dr. Magoo's Adventure and Heist, or try games from a number of other developers.

If it's table games you're after, VideoSlots Casino has plenty. They have over 20 different variants of blackjack alone, featuring a wide range of rules and sidebets including Classic Blackjack, Atlantic City Blackjack, Vegas Single Deck Blackjack, and Super Fun 21. They also feature six different types of roulette, including their signature Multi Wheel Roulette. You can also play Poker Pursuit, Microgaming's take on Let It Ride.

Video poker players have plenty to do at VideoSlots Casino. You can enjoy traditional variants such as Jacks or Better, Deuces Wild, All-American Poker, and Tens or Better, or try your luck in something a bit more extravagant like Double Joker, Deuces and Joker, and Bonus Deuces Wild. Many of the games are available in both single-hand and multi-hand varieties.

Support

VideoSlots Casino features a solid customer service department. Representatives can be reached at any hour of the day through a number of different methods. The fastest is usually live chat, which is available directly through the VideoSlots website. Players can also fill out the callback form to talk to someone on the phone, or send an email to get a reply within 12 hours.

Security and Fairness

VideoSlots Casino understands the risks of playing online and has taken the necessary steps to reduce them. Most importantly, the casino has implemented SSL encryption into their network. Whenever you send them sensitive personal or banking information while registering, depositing, or withdrawing, it is obscured. This almost completely eliminates your risk of getting your account information compromised by strangers.

The games used at VideoSlots Casino are some of the most rigorously tested in the world. You can see the independent audits conducted by eCogra by clicking the "Percentage Payout Reviewed by Independent Auditors" seal at the bottom of the website. This monthly report includes certification that the games are fair, as well as the game returns discovered by the most recent randomness test.

Pros

  • Completely instant-play
  • Contains games from Microgaming, NYX Interactive, Blue Gem Gaming, Betsoft, and more
  • Reliable support team available by live chat, phone, email or call back service
  • Secured with SSL encryption
  • Proven fair by eCogra with publicly available audit information

Cons

  • Players from the US, Denmark, Turkey, Belgium, South Africa, and Israel prohibited

Website Preview

Bonus codes

View all

Code not required

25%
Cashback Bonus
Not available in
United States
  • Bonus
    25%
  • W.R
    No
  • Cashable
    Yes

Read more

Code not required

100%
+ €10 Free
Not available in
United States
  • Bonus
    100%
  • Min. Deposit
    €10
  • W.R
    20xb
  • Cashable
    Yes

Read more

Code not required

$10
on First Deposit
Not available in
United States
  • Bonus
    $10
  • W.R
    2x
  • Cashable
    Yes

Read more

ASKG1000

Exclusive
100%
Welcome Bonus
Expired
  • Bonus
    100%
  • Min. Deposit
    €10
  • Max. Cashout
    €10
  • W.R
    40xb
  • Cashable
    No

Read more

Code not required

11
Free Spins on Starburst
Expired
  • Bonus
    11
  • Max. Cashout
    €10
  • W.R
    40x
  • Cashable
    Yes

Read more

Casino complaints

View all

Have troubles with VideoSlots Casino? Submit a complaint or Learn more .

10 of 10
Resolved Complaints
1 day
Average Response
1 week
Avg. Complaint Life
6064 USD
Average Amount

Resolved

I Noticed some responsible gaming limitations in my account at videoslots.com which has been violated by the casino. These limitations were a max of 6 ...

Read more

Resolved

610
disputed amount

my login in videoslots.com macur666/January 9, I made a deposit with Mastercard in the amount of 270 euros.but I can not withdraw my winning(620 euro ...

Read more

Resolved

kr 25800
disputed amount

Good afternoon dear Askgamblers! I brought money to his card three transactions (attached screenshot): 07/12/15 16:48:23 GMT Approved visa **** ** 63 ...

Read more

Casino details

Official Website
http://www.videoslots.com
Software
Playtech, WagerLogic, Microgaming, NetEnt, Rival, GamesOS/CTXM, Cryptologic (WagerLogic), Betsoft, Nyx Interactive, Bally, Play'n GO, WMS (Williams Interactive), NextGen Gaming, 1x2Gaming, Barcrest Games, iSoftBet, Blue Gem Gaming, Aristocrat, Genesis Gaming, Leander Games, Quickspin, Yggdrasil Gaming, Rabcat, Multislot, Relax Gaming, Thunderkick, 2 By 2 Gaming, Big Time Gaming, Elk Studios, Endorphina, SG Gaming, Casino Technology, Lightning Box, Push Gaming
Deposit Methods
Bank Wire Transfer, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Ukash, Visa Electron, instaDebit, Visa, POLi, Euteller, UseMyFunds, Trustly, Skrill, AstroPay Card, PugglePay, Siru Mobile, SMS Bill, American Express, Paylevo, Sofortuberwaisung, UseMyServices
Withdrawal Methods
Bank Wire Transfer, Neteller, Visa, Skrill, MasterCard, EcoPayz, Trustly, instaDebit
Withdrawal Limits
30 000 USD per month
Currencies
Australian dollars, Canadian dollars, Euros, Norwegian kroner, British pounds sterling, Swedish kronor, US dollars
Languages
English, Finnish, Swedish, Norwegian
Restricted Countries
Turkey, Belgium, Israel, Denmark, United States, Spain, Afghanistan, American Samoa, Argentina, Bahamas, Bahrain, Bangladesh, Belarus, Bosnia and Herzegovina, China, Congo - Kinshasa, Côte d’Ivoire, Cuba, Cyprus, Egypt, Eritrea, Fiji, Germany, Guam, Haiti, Hong Kong, India, Iran, Iraq, Ireland, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Lithuania, Mozambique, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Palestinian Territories, Puerto Rico, Qatar, Réunion, Rwanda, Saudi Arabia, Senegal, Singapore, Somalia, Sri Lanka, Sudan, Syria, Tanzania, U.S. Minor Outlying Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, Vatican City, Venezuela, Vietnam, Yemen, Zimbabwe - Show more
Return To Player
Provides public audits by eCOGRA on a monthly basis
Allow Manual Flushing
Yes
Established
2011
Licences
Curacao eGaming, Malta Gaming Authority, UK Gambling Commission
Casino Type
Instant Play, Mobile
Owner
Panda Media Ltd. Casinos
Affiliate Program
Video Slots Affiliates
Live Chat
Yes

Contact Casino

Email

Players reviews

Your trust is our top concern. Casinos can't pay to alter or remove their reviews.

4 reviews, United Kingdom
In the past I have had a fantastic experience of Video Slots. Great selection of games, extremely fast payouts and excellent customer services.
Just recently everything seems to have taken a nosedive. My deposit was processed with another provider meaning I was charged a non returnable fee and my withdrawal has disappeared completely and I am having trouble getting any sensible answers from customer service. I really hope this is a temporary glitch and I want things to go back to the way things were before.
Replied on Wednesday, 10. February 2016
Hi jazzi1,

I can assure you that we are working as hard as possible to make Videoslots the best. If you have any issues with your deposit and withdrawal please send me a PM here on Askgamblers with your username and I will look into it.

Best regards,

Philip
1 review, New Zealand
By far my personal #1 Online Casino. Professional, friendly, helpful Customer Service Staff. All the great slot games available. Good security procedures in place. Fast withdrawals. Love the rewards and races, generous rewards scheme. Love this Casino, don't change a thing!
I have found nothing to dislike from my experiences.
844 reviews
VideoSlots casino is a place I've known for a while now. For some time I thought that they didn't accept players from my country, but I was wrong, which was not so long ago confirmed by their live chat. I tried to register via instant play, but I was using a proxy because my government had blocked access to this site. And because of that, after I registered, my account got blocked. I spoke to live chat and it was because of the proxy. So because of all this I didn't visit them for a while.

About two weeks ago I decided to try them on my mobile and I really liked the fact that I didn't need to download any app and yet the casino was running smoothly. I decided to make a deposit of 10€, I did it through Skrill and in a moment the funds were in my account. I also received the 10€ free cash with only 2x wager. I had an option to get 100% promo, but since I knew it would be released in increments, I didn't want that, especially since I had made a small deposit, I didn't want any more pressure. I contacted support to ask if I could use the free cash and not take welcome bonus, and when support assured me I could, I happily went to their game selection.

The reason why VideoSlots casino has been on my mind so long is because of their huge variety of games. They have many software's, including Netent, Microgaming, Yggdrasil and many others, that usually wouldn't go together, but I really like that about them. I saw Nirvana slot and I started to play it with minimum bets. Very soon I triggered free spins that paid almost 100x bet, and since I had to meet wager of only 20€, I played Nirvana until it was done. With a balance of 30€ I decided to try my luck with Twin Spin. I played with 0.25€ per spin and Twin Spin was giving me only dead spins so I lost all balance without hitting bigger win than 20x bet.

After that I spoke to live support again and they have this interesting campaign called week race where they reward the most active players. I think it's really great to have something like that. Overall I am very pleased with their casino, I would only like to see more match bonuses, but they have amazing game selection, even on mobile play and friendly yet professional support, I will definitely play there more.
8 reviews, Canada
Wow speechless! withdrawal was instant to my ewallet after my identity proof and thank you for your patience about processing my withdrawal ;) I love this casino so fun and lots of free bonus while you're playing. It keeps you entertained. Even tho I managed to withdraw After several minimum deposit I will surely be back!
11 reviews, New Zealand
What do I like: everything about Videoslots. Their huge selection of games, their well designed casino, excellent customer support, zero problems with games, love their tournaments, their willingness to exceed customer expectations, ultra fast withdrawals I've had Neteller Withdrawals in under ten minutes. I've been around the block a few times in the gambling world and at the moment far as I'm concerned these guys are number 1.
Ecogra approved ...10/10
I dislike nothing about Videoslots, I can't fault them in any area haven't had a single problem.
10 reviews
Nothing much. Shady responsible gambling terms. Avoid.
Asked for my account to be excluded for maximum period. A lock was placed on the account until 2042. I did this as a problem gambler. A year later i ask to reopen the account which, with a 7 day cooling off period, they are happy to do. Then i lose about £400. Their explaination? Account "locks"(despite setting a date) are reversable and are not actually exclusions. Absolute irresponsible nonsense.
11 reviews, Finland
One of the best casinos you can play at. Lot of games to choice from, cashback and casino-race that is wager-free bonuses. Great support!

Fast withdrawals, in my bank account every time next banking day. And the withdrawals is every time approved in 5-10 minutes after you have made the withdrawal request!
3 reviews
I like the variety of games and the layout of the mobile gaming site. Its very easy to use.
It's getting to be impossible to withdraw! Getting the runaround trying to withdraw funds. I won at another casino the same day and was paid yesterday. I'm still waiting for this payout. Keeps getting rejected every day I'm getting emails to say my withdrawal is rejected over and over again. They are quick enough to take your money. That goes through instantly!!
Replied on Wednesday, 11. November 2015
Hi Penny,

Your withdrawal was rejected since you tried to withdraw to another account then the one verified.

Best regards,

Philip
3 reviews, Australia
Thumbs up for VideoSlotsCasino: 4 & 1/2 out of 5 Rubber chickens.
Lots of games to choose from, easy site layout and some nice bonuses.
Account verification was nice and fast. Within 1 hour I had a withdrawal completed.
I have no dislikes as of yet.
I found one, you only get 3 chances to login correctly or you get locked out of account for a period of time.
28 reviews
Its an ok casino but there are a lot better out there with much fairer bonuses.
Be very wary of this casinos welcome bonus.

I deposited $30 and was given a $30 bonus. After trying a few games and wagering small amounts I noticed my bonus balance was $0 though I had initially been wagering with my real balance which was down to $27. When I queried this I was told it was because I had played a game which doing so would mean a forfeit of my bonus and any winnings up until that stage. When I advised them this was very unfair as I hadn't seen the warning (as I had on other games) they sent my complaint to the accounts dept who refunded my bonus and winnings. HOWEVER, when I played through my real balance I was unable to access my bonus which stood at $30. I was effectively told I would need to deposit more money to access this money which would be added to my real balance @ 10% increments provided I won (this is basically what I was told when I asked for clarification on how to access the bonus & was extremely confusing).

A very disappointing experience and I wont be playing at this casino again.
Replied on Tuesday, 6. October 2015
Hi,

I am sorry if you feel this way. Let me just clarify how the bonus works.

When the 100% Welcome bonus is activated, the bonus amount is credited instantly to a separate "Casino Bonus" balance. You then use the deposited funds to wager the bonus and get it paid out in 10% increments, after every 10% you complete of your total wagering requirement.

In this case as the bonus was activated with a deposit of $35. This means that the "Casino Bonus" balance will also have $35 on it. Taken, that the wagering of this bonus is x20, your wagering requirement would be 35 x 20 = 700. So after every 10% ($70) that you wager of your total wagering requirement, you will get 10% ($3,5) of the bonus paid out from the "Casino Bonus" to the "Main Account Balance".

So given the situation, the bonus was credited on the account as it is designed to be credited.

Philip
5 reviews, United Kingdom
I've noticed this casino for a while now but never signed up due to the lack of my favourite slot games (Mainly WMS -Bruce Lee, Raging Rhino etc) After checking out the site recently i noticed they have now many more games including WMS.

My experience here was very pleasant, the slots ran without any lag issues (unlike some sites) and the customer service team were more than helpful. After depositing £50 i jumped on Bruce Lee and made a healthy return cashing out for almost £400, I had to verify my account by uploading 3 documents, the documents were all verified within about 15 - 20 minutes which is exceptionally fast and very professional. I cashed out and have received my winnings on Credit Card in under 48 hours.

I also love the achievements which you can collect not to mention the many extras players receive such as free spins and even a free £10 out of nowhere (No wagering Required).

All in all I have played at many many Casinos and I can honestly say this is one of if not the best all-round experience. Massive thumbs up from me I will certainly be a returning player.
What is there to dislike? Great bonuses, A very fair 100% deposit match with a generous 20 x Wager (Deposit Only Not Bonus) and an all round great feel to the site.
363 reviews
I am member of Video Slots Casino for a few months. I remember when I claimed their welcome bonus, I made deposit of 10€ to received 10€ bonus and the wager was only 2x. I had some luck first time, I managed to wager this small requirement but I didn't make any withdraw that day.

They offer a lot of games. And by that I really mean a lot. After I didn't managed to cash out first time, I forgot about this casino and later come across it again. Since than I am regular player here. Live chat support is cool, they help you with anything and beside that they are very friendly. At their casino I play my favorite games, sometimes I try new games but I had no luck on them till now. I liked their website; there have nice rewards for the players.

Sometimes when I play here I receive free spins like as reward and the winnings from free spins is wager free. They run also casino monthly races, each week they give 20,000€ to the players. To get into this race you just need to bet minimum spin value of 0.2€ and after that they count spins. The more spins you have, higher is the prize. The wager of these prizes is also wager free. I really like that. And beside all that they also offer 25% casino cashback. They give back 25% of their daily profits to us players. This is awarded by percentage, the more you have bet during the day, the bigger piece of the pie you get.

At the end I want to write my experience with withdraw. After I upload my documents on their site, my account was verified in 15 minutes. I made a couple of payouts here. The money is always on my e-wallet in 1-2 hours. Sometimes it's almost like instantly, one time I requested and 5 minutes later the money was on my account. They are really fast about this and I love it.

I recommend this casino to all players. I'll rate them with all stars.
2 reviews
Reviewed on Tuesday 7. July 2015
Poor experience in regards to depositing and customer service.

-When you make a second deposit you cannot select a different amount from the bank card you used before. You have to put in all the details again and then select the amount you want.

-There is not confirmation via email or on screen to say that the deposit was successful. You don't even know if it is successful until you close the processing screen and check the balance.

-When I tried to deposit a certain amount when there was sufficient funds, the casino kept rejecting my deposits! So I phoned my bank and when I deposited while I was speaking to bank on the phone, the reason why the funds were rejected because the casino was attempting to take out a different amount when there was insufficient funds!

-As a result of being declined three times the casino then locks you out of the account!

-You then have to go to customer support and get back in there again which is really really poor.

-Due to the poor service I went to chat to self exclude but being told I have to do this myself via the Responsible Gambling section? Really? Their support was reluctant to exclude me and even said 'I hope we see you tomorrow!' Absolutely poor.

-It was only when I said I had a gambling problem to see if they would actually self exclude me they needed to refer this to their department who didn't even send me a confirmation self exclusion.
-So today the next customer support said it wasn't even referred to their department.

Absolutely poor.
95 reviews
Reviewed on Tuesday 30. June 2015
I really don’t know why it took me so long to sign up at Video Slots! I remember thinking their new player promotions were a little rubbish at one stage, but I think they have that part nailed down these days. All new players get 11 free spins on Starburst, which is of course about as rubbish as you will find anywhere, but make a deposit as low as £20 and you immediately get a free £10 added to your balance – as far as I understand it there are no wagering requirements on this little treat, although I’m pretty sure there will be rules in the terms and conditions to stop the fraudsters out there trying to withdraw the money out without even playing it through once.

Aside from the welcome bonus, Video Slots has a whole lot going for it – it’s a very modern multi platform casino with a tonne of different game providers offered, and they have a very unique rewards system that awards a variety of treats based on your play on the various games. You collect both achievements and prizes including free spins, bonus cash and spin multipliers for their “Casino Race”.

The casino race is played every week and offers prizes to the 1355 players who have made the largest number of spins that week. Any spin of over £0.20 in value counts towards your total and its really quite easy to bag yourself a prize of £5-£10 each week with just casual play, and those funds are given as withdrawal cash as well. Of course, it’s the high rollers who will be taking down the big prizes each week - £425 for the person with the highest number of spins last time I checked – but its still a nice incentive to play here rather than anywhere else on-line!

All in all then Video Slots is a really great casino, and definitely recommended!
17 reviews, South Africa
Best casino ever in my opinion!!
Super fast payouts.
Best support team.
Large variety of games.
Brilliant cash back incentive.
Weekly casino races.
All in all I love this casino.
Nothing bad to say at all just they need to work on the achievements / rewards as once completed there are no more rewards available.
Replied on Thursday, 25. June 2015
Hi Cnichos,

We are working on a reset button which will allow you to restart your already completed trophies.

Philip
4 reviews, United Kingdom
Reviewed on Monday 15. June 2015
Nicely laid out site, prompt verification, easy to navigate.
There's nothing that I can think of, this site offers a good selection of bonus.
2 reviews, Canada
Reviewed on Tuesday 2. June 2015
Lots of selection and lots of really bad slot games as well.
This seems to be a pattern with all the online Casino's... Video Slots lets you win a bit when a you first deposit and then you loose all your winnings... You get your hopes up and ether get "Mad" and deposit more or think its going to happen again and deposit more...don't waste your time, they are all the same !

Casino News

View all
October 13, 2015
by Sharon Davies

Video Slots Casino have recently introduced their revolutionary Battle of Slots, have you had time to check it out yet? Don’t worry if you haven’ ...

Read more

September 10, 2015
by Sharon Davies

How do you fancy winning one of three brand new Apple gadgets? To celebrate the launch of iSoftBet’s games at Video Slots Casino they are holding ...

Read more

July 09, 2015
by Sharon Davies

Video Slots Casino are preparing for the launch of a brand new Microgaming Game this July and to get you involved they will be handing out some ...

Read more