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PlayFortuna Casino

TRUSTED 9.55
Certified
PLAYERS FROM UNITED STATES NOT ACCEPTED

PlayFortuna Casino is a multi-platform, multi-language online casino with a focus on the Russian market, although it is available to most players around the world. It features a variety of slots and other games from the NetEnt, Microgaming and Yggdrasil Gaming platforms. Players at the casino can also enjoy live dealer games. The games can be accessed directly through the web on desktop and mobile, or with an Android app. PlayFortuna Casino is licensed by the government of Curacao. In addition, PlayFortuna owns the highly respected Certificate of Trust.

Restricted Countries and Territories

PlayFortuna Casino does not accept players who live in the United States. All other players are welcome as long as they do not live in a country or territory where online gambling is illegal. It is also important to note that Microgaming games are unavailable to players in Great Britain.

Virtual Games

PlayFortuna Casino boasts a wide range of NetEnt and Microgaming slots (including those from the highly innovative Rabcat line-up). These games feature a variety of themes, gameplay elements, and special bonuses to ensure that all slot lovers have something to try. Among the most popular titles are Aliens slot, Dead or Alive slot, Gonzo's Quest slotGame of Thrones slotThe Dark Knight slot and The Dark Knight Rises slot, Castle Builder slot, and Forsaken Kingdom slot.

In addition to live table games, players at PlayFortuna Casino will find a decent selection of virtual table games. These include more than 15 different Blackjack variants (such as Classic Blackjack and Vegas Strip Blackjack), as well as Baccarat and a diverse selection of Roulette variants (such as Multi Wheel Roulette and French Roulette). No table pokers are currently offered.

PlayFortuna Casino has 7 different video poker variants from Microgaming: Aces & Eights, All Aces, All American, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, and Double Bonus Poker. The site also features several lottery-style games like Granny Prix, Mumbai Magic, and Pharaoh Bingo.

Live Games

Those who want a realistic casino experience can try their luck with the PlayFortuna Casino live dealer games: Live Baccarat, Live Roulette, and Live Blackjack. Each game is broadcast from a professional casino studio and uses the same rules typically found in land-based establishments. Players can even interact with the dealers and each other, giving the games a social element that’s often hard to find online.

Mobile Gaming

Many of the games at PlayFortuna Casino can be enjoyed on the go. The site is compatible with most smartphones and tablets thanks to its streamlined HTML5 interface. Android users also have the option of downloading an app through the PlayFortuna Casino website for an even fuller gaming experience.

Support

PlayFortuna Casino has support staff working 24/7 to help players with any questions or concerns. The fastest way to contact the casino is usually through the live chat interface, which is always just a click away on the casino website. Players may also chat with the casino through Skype or send them an email. Those who live in Russia can use the casino’s phone number as well.

Security and Fairness

The entire PlayFortuna Casino website is encrypted with 128-bit SSL technology. This is the same protocol trusted by leading online merchants and banks to protect customers. It works by converting sensitive information like passwords and financial data into unreadable, non-decodable text.

PlayFortuna Casino does not have any third-party audit information for its games on the website. However, the Microgaming platform has been tested rigorously over the years and shown to be fair. Additionally, the fact that PlayFortuna Casino belongs to the exclusive group of Certified Casinos serves as proof of its reliability and high quality.

Pros

  • Convenient instant-play interface
  • Available on desktop and mobile
  • Features diverse slots from Microgaming and NetEnt
  • Offers a real live dealer room
  • 24/7 support through live chat, Skype, Russian phone, and email
  • Secured with SSL encryption
  • Microgaming games proven fair by third-party audits
  • Has the revered Certificate of Trust

Cons

  • Unavailable to US players
  • No table pokers

Screenshot

PlayFortuna Casino Reviews by Players

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miltoulis86 2 reviews
Cyprus
Message
Didn't like nothing in this casino loose all my money straight away but this is not a problem the problem is that they advertising 100% deposit bonus and the give 0
They are fake, they don't give the promising 100% first deposit bonus they keep it locked and forced you to make deposit untill you unlock the amount.

I am playing many years with casinos, I have won and loose thousands but this casino is the worst casino ever played not because I loosed 10 euros I don't care at all.

Offer 100% first deposit bonus but what new customers don't know is that you can not play with bonus money witch is not written in the site... For example if new players deposit 50 euro they think automatic that 100% deposit bonus 100 euro total they can play with, not in this casino they lock your bonus and you play only for what you deposit for no bonus.

Stay away
PLAYFORTUNA CASINO REPLIED ON WEDNESDAY 30. NOVEMBER 2016
Dear player, we thank you for the review. Most casinos use two main approaches to the bonus policy:
1) A player receives a first Deposit bonus, can use it directly in the game, but may have some restriction on the maximum bet or even on the maximum cashout. In case a player, without even using the bonus money, wins and wants to withdraw money before wagering, the entire prize is cancelled and the bonus will be deducted.
2) Bonus is credited to a separate account, from which bets are not possible before wagering. At the same time there is no restriction on the maximum bet or the maximum win. Moreover, if the player wins and wants to make a withdrawal before wagering the bonus, he/she may withdraw all the winnings, and only the bonus will be canceled.
The first and the second systems have their pros and cons. We use the second approach when calculating the Deposit bonus. At the same time we have gifts in the form of free spins for Deposit in the "game of the week", gain from which is credited directly to the real account and is not subject to wagering (maximum spin X5 in the interest of fair play). We do not hide the details of our bonus policy, they are always specified in our promotional materials.
After reviewing your appeal it has been revealed, that in one of the language localizations of the casino interpretation about the bonus account is not described in a sufficient detail and the player may be interpreted incorrectly. We have corrected this omission. And we do apologize for the inconvenience. You may contact the casino support for the return of your deposit or receive compensation for future games. We are confident that you will enjoy our future promotions.
zerooo 695 reviews
Slovenia
Message
PlayFortuna Casino is online casino which has video slots powered by NetEnt, Microgaming and Yggdrasil Gaming software providers. I came across this casino a few days ago while I was looking for some welcome bonuses which has set min deposit bellow 20€. After I found this one I decided to create account at their casino.

After I made account I went into cashier and I made deposit of around 17€. After that I saw that I had the same amount of bonus money – it was written near to account menu. Later I opened the game Dead or alive but my bonus money was not updated. So my balance was on my deposited amount. I decided to contact live chat support and I asked them about the bonus. They said that I can get this bonus after I complete the W.R… what the hell? I was really surprised and dissapointed at that point. I expected that I will get the bonus money right away so I could play with it.

But yeah, not at this casino at all. You have to complete some wagering before you can even activate it. Funny thing. Anyway I played here with my own money and my balance goes up and down. After an hour of playing here I decided to take my money back so I could claim real welcome bonus at some other casinos – where I can play right away with bonus founds. Since I requested small cash out I expected that I will get my money within' some minutes.

But the money doesn't show into my e-wallet for a long time – after around of 12 hours of waiting I came back to them and I spent those money on their games. Anyway I was hot happy at all with this casino and I will not play here again. The only reason is because of their bonus rules. I think the bonuses should be credited right away without any wagering. I will rate it with 5 stars.
I was really dissapointed at their bonus rules - you have to complete some wagering with your real money before you can even activate the bonus which will also have W.R...
postman 2 reviews
Ukraine
Message
It's one of the few casinos, where I'm in a good plus and i like the design.

Huge verity of games is also an advantage. I've found there my favorite game - 'Frankenstein').

Even won tournaments several times.

Payments are made during 1 day.
No automatic debiting when applying.

For me personally, I would like to receive more bonuses.

Pretty low limits.
Afi4wins 839 reviews
Malaysia
Message
In my daily hunt for pretty, young, hip-swaying 2-legged beauties, I suddenly came upon this...'pay me $30 and you can have 50 rounds on me!' Whaat? Are you serious? Nope, just joking. What it actually meant to say was deposit $30 and you can have 50 rounds of free spins. Well, I would prefer the first idea of course, but that wasn't it, so I had to settle for the 50 free spins instead. That was from Play Fortuna, if you're still wondering. Not Fortuna the lady, Fortuna the casino. Not really what I had wanted, but I signed up anyway. Hehehe.

Upon registration, I then made my first deposit of $30, the required amount in order to get those 50 free spins. Then, I clicked on the game 'Rugby Star', the designated game to play the free spins on, but there was nothing there. After checking back on the promotional offer, I then realised that the free spins would only be available 1 hour after my deposit. What the aargh! Always making me wait and wait and wait. So I logged out instead!

Later on, I came back in, but what the heck, I had logged in 10 minutes too early! Sheesh! I finally got those free spins a little later, but luckily, the waiting was worth it. The game Rugby Star played quite okay. From the 50 free spins, I didn't get any free spins game, but getting $28.42 was good enough for me, especially when it's coming from a MG game! Next, I played on my dead friend game, dead not alive! You mean 'Dead or Alive'? Yes, but the game has been dead for me for a long time! But good things can happen when you least expected it. With just that $28, several free spins games came, from getting one sticky Wild that was blardy lame, to getting 6 sticky ones but the 5th never came! Aargh! What a good win I would have had if that came! Yeah, it all went down to zero balance, but it is all in the game! Sigh.

Eh? Whatever happened to my 100% deposit bonus? I should be playing with that now, as it was showing in my bonus balance. I then checked up with their Live Chat, the lady host came on, with a name I can't read (not in English), and I asked her all about it. After a few minutes of silence, aargh, she came back alive, thank god, and told me that the bonus amount was not for wagering nor playing, it would be converted into real cash when the entire wagering requirement on the deposit bonus amount has been completed! Whaaat the aaargh! Nothing of this sort was clearly explained in their T&C, which I had checked up earlier on! I had so far completed $254 out of the required $1350, needing another $1096 to complete it all!
Let me get straight to the point! If Play Fortuna is expecting me to make many more deposits just to get that blardy $30 bonus money, they must be mad! I will never succumb to such blardy arm-twisting tactics, just to make me come back and make more deposits in the casino, so that Play Fortuna can survive? Yeah, right! Only mad people may do it. Not me!
Maroun D. 8 reviews
Sweden
Message
Nothing is good in this casino site beware it far away
This casino site offer 100% first deposit bonus but what new customers don't know is that you can not play with bonus money witch is not written in the site... For example if new players deposit 50 euro they think automatic that 100% deposit bonus 100 euro total they can play with, not in this casino they lock your bonus and you play only for what you deposit for no bonus .
gracz 1 review
Poland
Message
At first glance, it is a very interesting place. Pleasant and convenient navigation through the website, also available suitable for me payment system.
I like that games are constantly updated. Was very surprised when received free spins without a deposit, by the way information on the site states that deposit is needed.
Downside is the lack of Polish support. Waited 3 days for a withdrawal. Sometimes it takes awhile for the site to load.
ljbs89 2 reviews
United Kingdom
Message
If you are from the UK avoid this casino at all cost, they allow you to sign up and deposit but you are unable to play any games at all and if you are like me and can only access their site through a mobile device, then you will not be able to withdraw your deposit again as you can only do that on their pc site. And have spoken to customer services a few times about refunding my deposit but they just tell me no and that I have to withdraw it myself which I've explained to them I cannot do but surely if you can accept payments then they can refund them, and the live chat is very slow and not very helpful at all, one to avoid.
christine1955 27 reviews
United Kingdom
Message
This is an update on a previous negative review I left recently, the issue related to the fact that none of the games would load for UK players.

Play Fortuna got in touch to apologize and they refunded my deposit, which has now gone through satisfactorily.
The fact that UK are advertised as being welcome, only to find the games won't load.

I will give 4 stars for customer service alone.
Razorreay 4 reviews
United Kingdom
Message
Claim to be a mobile casino platform which can be used "when in the UK". This is not true and have found I am unable to play. Won't respond to emails and their online support just strings you along with bogus fixes to get round the country you are in.

Don't understand the high rating and they won't return my money as I don't have access to a PCs and withdrawals can only be made via a PC but deposits are fine via a mobile. I'm out of pocket and would suggest you play elsewhere!!!
PLAYFORTUNA CASINO REPLIED ON FRIDAY 23. OCTOBER 2015
We apologize for the fact that you are unable to take full advantage of the services of our casino due to the unavailability of Microgaming games to users from the territory of the UK on our website.
Previously there were difficulties with the return of funds by your chosen method. At the moment, support resolved the issue and the refund is made.
To avoid similar situations, until the issue with accessibility will be resolve, we have asked the moderators of Askgamblers to specify this limitation in the description of our casino. At the moment we have taken steps to inform users of these restrictions.
We apologize for your time spent.
Satisfaction and comfort of our players is extremely important for us. We hope for your understanding. Good luck and success in games.
Kabanna84 3 reviews
United Kingdom
Message
Not much to say about this as I wasn't able to play anything.
Unable to play any quickfire games which all of them except two are, customer service really poor, different withdrawal methods to which I deposited, generally the worst site I've been on.
PLAYFORTUNA CASINO REPLIED ON FRIDAY 23. OCTOBER 2015
We apologize for the fact that you are unable to take full advantage of the services of our casino due to the unavailability on our website of the Microgaming games for users from the territory of the UK.
Despite the fact that your balance is used up, we'd like to return the entered Deposit.
The contacts you provided were not reachable. Corresponding letter sent to you by email. Please contact our support team, or provide in response to the letter convenient method of communication.
At the moment we have taken steps to inform users of these restrictions.
We apologize for your time spent.
jazzi1 6 reviews
United Kingdom
Message
I cannot find one single thing positive to say. This casino is terrible.
I joined and deposited and then immediately had my account blocked while I waited over an hour for someone to call me to verify my deposit. When my account was reopened I could not load any games. I was directed to a chrome add on that you have to pay to use in order to play. I joined the "free trial" of the add on and still could not play. I am trying to get my original deposit back now.

Live chat is available but very slow. I was told that there are no facilities to close an account and they admitted to not having a UK licence. Really terrible! Keep away. I am going to just see if I can get my deposit returned.
PLAYFORTUNA CASINO REPLIED ON FRIDAY 23. OCTOBER 2015
We apologize for the fact that you are unable to take full advantage of the services of our casino due to the unavailability on our website of the Microgaming games for users from the territory of the UK.
Previously, we made a refund of your Deposit.
At the moment we have taken steps to inform users of these restrictions.
We apologize for your time spent.
christine1955 27 reviews
United Kingdom
Message
Absolutely nothing. I registered and made a deposit via Neteller as I do not own a credit card. I tried to play the slots which are 95% microgaming, one SSG and the rest playboy.
Well then the fun started plenty of choice, however, I couldn't open a single slot, card game, roulette, the only game that I ended up playing was the one awful game under SSG, which I have never heard of and was about as exciting as a wet weekend at the sea side.

When I contacted live chat to say I was unable to open any slots, I was informed microgaming doesn't work for the UK, so I am at a loss as to why UK players are allowed to deposit.

I tried to withdraw my deposit money, that in in itself was a trial, there was no option to withdraw to my Neteller account, so I was told I could use any option, firstly, you have to convert your withdrawal from dollars to your chosen currency, each time I was told I did not have ample funds. I then e mailed support, stating all of the above and didn't get a reply. I ended up playing the stupid mana game, what a waste of money, time and a test of my patience.

I am really at a loss as to why this site has such a high rating. I always go on AskGamblers to check the ratings before I register an account and they are usually spot on, however, to give this site over an 8 star is beyond me.

So a warning to any UK players, do not register as it is a pointless exercise. I am, as you can guess extremely angry by the whole experience
I dislike everything about the site as stated above.

I have given one star - but if I could it would be zero.
PLAYFORTUNA CASINO REPLIED ON FRIDAY 23. OCTOBER 2015
We apologize for the fact that you are unable to take full advantage of the services of our casino due to the unavailability on our website of the Microgaming games for users from the territory of the UK.
Despite the fact that your balance is used up, we'd like to return the entered Deposit.
The contacts you provided were not reachable. Corresponding letter sent to you by email. Please contact our support team, or provide in response to the letter convenient method of communication.
At the moment we have taken steps to inform users of these restrictions.
We apologize for your time spent.

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