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Mars Casino

GREAT 8.79
PLAYERS FROM UNITED STATES NOT ACCEPTED

Mars Casino is an online casino with a stunning space-themed design. The casino is playfully said to be located on the planet Mars. Powered by NetEnt, Microgaming, SoftSwiss, Betsoft, Endorphina and Amatic Industries, Mars Casino features a large variety of online slots and other online casino games. There is a live casino for players who enjoy the feeling of gambling against real dealers and a mobile casino for playing on the go. Mars Casino is licensed and regulated by the Curacao eGaming.

Restricted Countries and Territories

Players from certain countries cannot benefit from promotions as opposed to players residing elsewhere. The list of restricted countries includes Bulgaria, Cyprus, Russia, Lithuania, Bulgaria, Ukraine, Slovenia, Latvia, Denmark and France. To see the full list of excluded countries, players should refer to the 'Restricted Countries' section.

Virtual Games

Mars Casino features a variety of video slots running on several software platforms: NetEnt, Microgaming, SoftSwiss, Betsoft, Endorphina and Amatic Industries. The list includes popular titles like the Starburst slot, Aliens slotBattlestar Galactica slot and more. Players looking for progressive slots can test their luck with the Mega Moolah slotKing Cashalot slot and others.

The selection of table games includes different variants of roulette like American Roulette, French Roulette, Zoom Roulette and more. Players can also play blackjack at the casino.

The video poker choice includes numerous Deuces Wild variants, Deuces and Joker Poker, Tens or Better, Jacks or Better and more.

Players who wish to try some specialty games can choose between scratch cards, bingo, Virtual Racebook, Virtual Soccer and similar games.

Live Games

The live casino is powered by Ezugi and features diverse live table games, including live roulette, live blackjack, live baccarat, live keno and live sede.

Mobile Gaming

There is a mobile casino version where players can spin the reels of online slots and play other online casino games on their mobile devices and tablets.

Support

Players who have questions regarding their account, deposits, withdrawals and more can contact the customer support team in a couple of ways. There is an online contact form they can fill out or they can choose live chat, which is open 24/7. Alternatively, players can check the FAQ section in case their question has already been answered.

Security and Fairness

The website uses industry-standard SSL encryption technology which keeps players' sensitive information safe from third parties.

Since the casino features online slots by SoftSwiss and NetEnt, players can be sure they are getting unbiased results given the fact the software providers are regularly tested and proved fair.

Pros

  • Casino games available in instant play
  • Mobile gaming an option
  • A well-equipped live casino featured
  • Live chat open 24/7
  • Website encrypted with SSL

Cons

  • A limited diversity of non-roulette table games

Mars Casino Reviews by Players

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Netent and Microgaming slots, but very limited selection. Similar bonus like other new casino, 100%.
Welcome Free spins not credit when you make deposit. You have to ask from support next days.

Many slot not work at all, and online support sometimes answer quick, sometimes very very slow and not understand English. They ask send screen shot nonworking slots to email what not working either.
MARS CASINO REPLIED ON MONDAY 26. SEPTEMBER 2016
Hello Jamethai,
Thank you for your feedback. The free spins included to the welcome offer are being added automatically, but they are connected to the match bonus on the first deposit. This is why, if you canceled the match bonus, free spins may not be credited automatically by the system. Anyways, our support is always online to help through chat, email or contact-back form!
All the games are working properly, but in case if you've experienced some difficulties with any game, our support team may ask for a screenshot in order to find out the reason of your problem and assist you the best way. Sorry if it bothered you in any way.
In case if you've experienced any troubles communicating with our chat support, you may forward the chat transcript to support@mars.casino and the management will take care of it. However, all our chat representatives are polite, well-trained and ready to help you with any issue in English. It is very important for us to provide a great support to our customers and we're working each day to improve for you!
Leo 8 reviews
United States
Message
Great new casino with a nice clean design that offers a wide variety of games.

The Good:
1. Welcome Bonus (100% + 50 Free Spins)
2. Loyalty Bonuses & Reload Bonuses
3. First Payout was fairly quick.
4. Great Customer Service (Their chat function doesn't work sometimes.)
The Not So Good:
1. Live Chat gets stuck at "Operator Connecting, Please Wait" and you think your chatting with someone, but your talking to yourself.
2. Free Spins from Welcome Bonus doesn't automatically add daily (10 per day for 5 days). I would have to request it daily on chat.

However, for a new casino, it's impossible to be perfect. Other than those 2 simple issues, Mars Casino is an excellent casino that will most likely be one of the top online casinos.
MARS CASINO REPLIED ON FRIDAY 23. SEPTEMBER 2016
Dear Leo,
Thank you for your feedback. It is very important for us to provide a great support to our customers and we're working each day to improve for you! Please accept our apologies for the inconveniences you've experienced with our chat service - we're negotiating with the chat solutions supplier in order to resolve it as soon as possible.
In regards of the other problem you've experienced, usually the Free Spins are automatic, but there a certain conditions that may prevent auto bonus issuing. For instance, in case if the 100% bonus on the first deposit was added manually by support, or was cancelled on your side, the system will simply not recognize these bonuses as connected. However, our support is always online to help through chat, email or contact-back form!
Anyways, we really glad that you enjoyed your time on Mars and hoping to bring you even more joy in future!

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