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Magical Vegas Casino

VERYGOOD 8.12
PLAYERS FROM UNITED STATES NOT ACCEPTED

Magical Vegas Casino is an online casino powered by a multitude of software providers which include Microgaming, NetEntIGT, Play 'n Go, and Odobo among others. The casino provide a selection of games ranging from slots, roulette, scratchcard and table games which are all instantly accessible through a compatible flash browser. Players can also enjoy a selection of the casinos games via their mobile device as the casino offer a fully optimized mobile casino. Players really can live the Vegas experience at Magical Vegas Casino with their Vegas theme and backdrop.

Magical Vegas is licensed and regulated to offer gambling services in Great Britain by the UK Gambling Commission. Magical Vegas is also licensed and regulated by the Alderney Gambling Control Commission, to offer gambling facilities in jurisdictions outside Great Britain.

Restricted Countries and Territories

Players from the following countries are restricted from playing at Magical Vegas Casino: Belgium, Croatia, Denmark, France, Italy, Malaysia, Norway, Poland, Spain, United States.

For a full list of restricted countries please refer to the casinos terms and conditions.

Virtual Games

You will find a selection of classic and popular video slots and table games at Magical Vegas Casino. There are hundreds of games to choose from with new games being added all the time. Relax in the Magical Vegas Lounge where you can discover all things Vegas and gaing related. Some of the casinos most popular video slots include Mayan Riches slot, Pixies of the Forest slotBlack Widow slot and Cash Spin slot. You can also enjoy exclusive games to Magical Vegas such as the wildly engaging Greased Lightening.

There is a varied choice of table games to play all in an easy to use interface. Players can enjoy a selection of different roulette and card games like Blackjack European, Deuces Wild, Casino Hold 'Em and 3 Wheel Roulette.

If you are a fan of poker games sit down and relax with games like Joker Poker and Jackpot Poker.

The casino is also home to a massive selection of scratchcard card games like Monkey Thimble, Mystical Money, Voodoo Dolls and Super Stylist.

Live Dealer

The are no live games currently supported at Magical Vegas Casino.

Mobile Gaming

Magical Vegas Casino offer a selection of their games to players who enjoy games on the go with their mobile casino which have been optimized to run on smartphone and tablet devices that run on the iOS software. Some of the casinos mobile games include Jazz Cat Slot, Cleopatra, Divinci Diamonds and Cash Wizard.

Support

The casinos support are available to contact 24 hours a day, 7 days a week. It is advisable to check the casinos FAQ first however other forms of support include live chat, e-mail and telephone.

Security and Fairness

The casino uses the best methods available today for the encryption of the username and password information, and any other sensitive information transferred to and from the client. All games are monitored using a random number generator to ensure fair results of all their games at all times.

Pros

  • Live Chat 24/7
  • Mobile Casino
  • Multi Software Providers
  • Exclusive Games

Cons

  • No Live Games

Screenshot

Magical Vegas Casino Reviews by Players

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steveor 1 review
United Kingdom
Message
Good Selection of games, Good chat customer support, Nice FB page and staff.
VIP is a total scam. Worked up to Ruby and got less offers and promotions than I did when I was a basic player. To benefit from a bonus at Ruby you have to deposit £50 or more at a time.

VIP customer support is a joke. Takes days to get back to you with rushed basic responses avoiding giving proper answers.
Trip to Vegas draw was never announced on the site as it should have been.
VIP page got taken down so you don't know what you get for levels anymore, been saying they are changing it for 3 months now.

Deposited thousands and get treated like you are nothing (not by chat or FB just VIP support) Have to agree with some of the above, the £5 maximum winnings is a bit of a joke on the free spins, could be coincidence but deposits to play time was extremely low the slots seem to go 100 spins without features and very rare you get good wins. Matt seems to be OK and a little more understanding but I closed my account today because whoever it was, was just obnoxious and didn't want to do anything to help or rectify.

My honest review would be there are much better casinos out there to play at where you will get a lot more for your money and better VIP support.
Would not recommend based on the good selection of games as many others have the same. Disappointing.
MAGICAL VEGAS CASINO REPLIED ON THURSDAY 25. FEBRUARY 2016
Hi Steveor,

Our VIP offerings are designed to reward larger deposits sizes as we find that the majority of our VIP players deposit in these larger amounts. The trip to Vegas draw was won and the winner specified that she did not want her win advertised on the site, which of course we duly respected as player privacy is a priority for us at Magical Vegas.

Extra bonuses are based on a player’s account activity and so the more you play at Magical Vegas, the bonuses you can come to expect and enjoy. Rest assured that the new VIP page whilst under construction, is close to completion.

All of our games are fully regulated by the Gambling Commission, the details of which you can find here: https://www.gamblingcontrol.org/
Martin B. 1 review
United Kingdom
Message
Game choice. And easy access via mobile/iPad. Live chat facility which is great compared to other casinos.
Customer Service. I had an account with there sister site Spin and Win in 2012. Due to over gaming it became apparent to me to slow down and quit gambling for a while.

I stupidly decided to join Magical Vegas one night, at this point, once I entered my details ie. Same Name, same DOB same user name as I always use (martinb17) same email but I accidentally missed a letter out. There was no way I was trying to pretend to be someone else because I know how this works, everything is verified etc. But still i was aloud to open a new account. Surely this should be enough to stop the player from opening up the account and depositing £780 in 7 different transactions.

Now I know it is not all up to the casino and I am trying my best to stay on the straight and narrow, but please bear in mind we are talking 3 years later with the same details and they still opened up a new account for me.

When I went onto live chat to ask why it was not blocked they advised "it would of been found out eventually" and then advised I asked if I had withdrawal what would of happen and I was referred to the Claus stating any funds winnings and deposits will be forfeited. They are telling me I tried to be someone else but I 100% wasn't I am just a very stupid gambling addict.

I am under no illusion I am partly at fault but feel the casino (magical Vegas) are at a win win situation and have not got £780 of my money and I had a 0 % chance of winning on.

I would like to see if they are able to refund my deposit but they keep rejecting my complaints. Can anyone help at all? Thanks
MAGICAL VEGAS CASINO REPLIED ON FRIDAY 11. DECEMBER 2015
Hi Martin,

As a responsible gaming company, we make it our duty to have measures in place so as to protect our players. Our Terms and Conditions as well as our Responsible Gaming page are available within a few clicks with a clear purpose of encouraging our players to be aware of the conditions attached to their registration as well as to gamble responsibly. In addition, we also support the work of Gamcare which is the national resource for gambling related problems.

The matter relating to your account has been previously dealt with the Alderney Gambling Control Commission (AGCC) and should you have questions or concerns, we would kindly refer you to contact AGCC directly by clicking this link: https://www.gamblingcontrol.org/.
Bonus offers are ok but apart from that everything else is a joke. Avoid at all costs.
The fact that I won and didn't get paid out what I should've been. They sent game away and said it was a fault and nothing they can do. Blatant robbing of the public. Quick to take money but not quick to own up when there wrong. THIEFS
MAGICAL VEGAS CASINO REPLIED ON WEDNESDAY 23. SEPTEMBER 2015
Hi Atm4123 – Unfortunately without your account number, it is very difficult to comment on this specific situation, however we would be more than happy to discuss it if you contact us at matt@magicalvegas.com
If any faults or irregularities are found with any of our games, then any winnings derived from said games may become invalid or voided. This is clearly explained in term 9.3 of our terms and conditions found here: https://www.magicalvegas.com/terms-and-conditions/
George T. 2 reviews
United Kingdom
Message
The website design. The deposit bonuses and the frequency of them. Easy use.
The free spins terms a conditions £5 maximum win on 20 free spins bonus.

The customer support was really bad and didn't take into consideration the amount I deposited, treated me like a low depositing player.

No self exclusion had to be passed to loyalty team to close account.
MAGICAL VEGAS CASINO REPLIED ON FRIDAY 14. AUGUST 2015
Hi George and thank you for the review. We are glad you have found the website easy to use and you like the design. We also always aim to add bonuses for our players whenever we can. The maximum bonus available from the Free Spins offer is clearly stated in our Terms and Conditions before you play. In order to close your account, our Loyalty Team will always review your request first, in case there are any pending issues, however self-exclusion requests are actioned immediately.

Could you please confirm if you wish to have the account closed or do you wish to have the account self-excluded?

Allow me to briefly explain:

Account Closure = You can Re-open the account at any given time.
Self-Exclusion = Account has a minimum closure of 6 months up to a maximum of 5 years. Account cannot be re-opened within this self-exclusion period and also closed on all sister sites.
I think this casino is good. Very good customer service. I had one issue but they resolved it quickly and even called me to let me know all was ok. They were very attentive to my concerns and keen to elevate them. They even called me on their own accord to reassure me, even though I had just called them do discuss the matter (which they resolved quickly and with no hassle). I have made my first withdrawal and all went well.
I think the withdrawal limits are a bit restrictive. The 3 day wait is also annoying. Good customer service though makes up for this. A few Thuderkick games would be good to see but they have a good selection of slots to keep you occupied.
MAGICAL VEGAS CASINO REPLIED ON TUESDAY 4. AUGUST 2015
Hi incog1980 and thank you for the kind words! At Magical Vegas, we prefer the human touch, and so like to speak to players whenever we can and pride ourselves on being able to resolve any issues quickly and amicably.

Keep your eyes peeled as we are always adding to our ever-growing number of games and you never know what new game will appear!
Raisond 12 reviews
United Kingdom
Message
Nothing at all. Just take, take, take.

Customer service is rude and arrogant that's when they bother to answer.
Terrible casino. Try to close your account after depositing endless amounts and winning nothing. They don't close it but entice u back with endless calls and silly bonus offers.

Trust me if you want an endless money pit this is the place. Span over 500 spins on Avalon one day without a bonus. Would definitely not recommend.
MAGICAL VEGAS CASINO REPLIED ON TUESDAY 23. JUNE 2015
Hi Raisond all of our games operate in exactly the same way they do at any other casino. Playing slots is all about luck and yours could change at any time! We do not want any of our players to close their accounts, and so regularly offer special bonuses in the hope that your next spin may be your biggest win!
LegatoPoker 4 reviews
Sweden
Message
Scam-site. When going to the cashier I clicked on a banner to receive my first deposit bonus of 100%. After clicking that banner I was offered to deposit with Neteller or Credit Card. I choose Neteller. No bonus was credited. I contacted support and it turns out no bonus is given on Neteller deposits, despite leading the player to that deposit option after choosing to receive the bonus.

It amazes me how many casinos out there just try to steal players money.
MAGICAL VEGAS CASINO REPLIED ON TUESDAY 23. JUNE 2015
Hi LegatoPoker – We have recently had to change our agreement with Neteller and so we are not currently able to offer bonuses from deposits made via this channel. We happily accept VISA, Master Card and PayPal for quick, safe and secure transactions. We will happily add an extra bonus for you should you make a successful deposit using one of these payment options. Please contact us at https://www.magicalvegas.com/support/ once you have done this and we will happily apply the bonus.
katemak 1111 reviews
Message
And here is another new casino Magical Vegas Casino. Browsing the net I saw they have promo of 10 free spins and since they have Microgaming, Bally, IGT (WagerWorks), Play'n GO. I thought those free spins will be on Microgaming slots. When I saw they have Microgamiing slots I found them interesting and opened my account. Well it's really weird when some casino is giving free spins as a promo and not stating on what game are the free spins.

Right away I contact the support and asked them, so must say they have good support, they were online and answered right away, but when they told me that the free spins are only on 10 selected games, which, by the way you cant win anything from them. So I play those free spins and won 0.85 euros, wow what a win,Ii wonder if someone got more then 1 euro fro those slots.

The weirdest thing was the winnings from those free spins. Don't get them full you, even if you win something, open the Terms for the free spins, it says that maximum that you could withdraw from them is only 5 euros, what is that, some joke or what? I wish i have read that sooner, so that way I wouldn't bother for 5 euros only. Sorry Magical Vegas Casino, but this is the most weird, ridiculous promo for free spins. My opinion you should end it right away.

Who would bother to wager or play 5 euros with X 30 wagering to get only 5 euros from free spins, my opinion, none. Wonder if that bonuses they are giving, the free spins included, on what game are they for? Magical Vegas Casino, maybe they are good one, but not for my taste. If they are so tight with free spins offer I don't think I will deposit here.

Good Luck!
Terrible, ridiculous promo, for free spins offer, even if you win something, the maximum amount you can cashout is 5 euros only!
MAGICAL VEGAS CASINO REPLIED ON TUESDAY 23. JUNE 2015
Hi Katemak thank you for your comment and we have since updated our welcome offer to 20 Free Spins on the popular ‘Starburst’ slot game. The maximum winnings from this offer has also been changed to £50. If you are willing to give us another try, we will happily add a bonus for you to play with. Please contact me at matt@magicalvegas.com and we will happily apply the bonus.

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