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Lucky Casino

VERYGOOD 8.24
PLAYERS FROM UNITED STATES NOT ACCEPTED

Lucky Casino is a whimsical online casino with a vast selection of games for desktop and mobile casino players. It offers NetEnt, Microgaming, Beast Gaming, Play’n GO, NYX Interactive, GameArt, Betsoft, NextGen Gaming, Rabcat, Genesis Gaming, Big Time Gaming, Endorphina, and Ezugi games in one convenient location. There is also a unique quest element that can earn players special rewards as they play. Lucky Casino is licensed under the jurisdiction of Curacao.

Restricted Countries and Territories

Several countries and territories are prohibited at Lucky Casino due to commercial or legal reasons. These include, but are not limited to Belgium, Denmark, France, Hong Kong, Italy, Nigeria, the Netherlands, the United Kingdom, and the United States. See our casino details below for a full listing.

Virtual Games

Lucky Casino is home to hundreds of leading online slot games from an array of different providers. Most of these are bonus video slots with a huge selection of themes and special features, but a few classic slots are also available. The hottest games include Starburst slot, Gemix slot, Merry Xmas slot, The Invisible Man slot, and Twin Spin slot.

Players also have access to plenty of other casino games and other specialties at Lucky Casino. These include everything from Blackjack and Roulette variants to Oasis Poker, Pai Gow Poker, Sic Bo, Casino War, Baccarat, Let it Ride, Craps, and dozens of others.

The video poker selection at Lucky Casino contains 11 different games from the Microgaming studios. Among them are All Aces Poker, Aces and Eights, Jacks or Better, Deuces Wild, Bonus Deuces, and Louisiana Double.

Live Games

Lucky Casino features the full suite of live dealer games from Ezugi. The games offer players a flexible range of betting options and truly interactive features, with the goal of providing a similar experience to a land-based casino. Live Blackjack, Live Roulette, and Live Baccarat are all available.

Mobile Gaming

Lucky Casino ensures that players on the go can still enjoy their favorite games. The mobile version of the casino features dozens of slots and other casino games in a convenient touch-based format. No app download is required; players just have to open up the casino’s website through their mobile browser.

Support

Lucky Casino ensures that players can get help for any question or issue 7 days a week. This is made possible through a live chat helpdesk available directly through the website. Agents are available between the hours of 10:00 and midnight CET every day. Players who have an inquiry outside of these hours can fill out a contact form and expect a reply within 24 hours.

Security and Fairness

Lucky Casino protects players with SSL encryption, the standard for online security. This technology prevents anyone from being able to read or even decode information like passwords, financial details, and other personal data.

Lucky Casino uses only games from reputable vendors who have all been audited for fairness. As such, players can expect a genuine gaming experience.

Pros

  • Unique quest system that rewards players as they play
  • Completely instant-play
  • Available on home computers and mobile devices
  • Extensive catalog of more than 400 games from several software platforms
  • Includes live dealer games from Ezugi
  • Live chat support available 7 days a week
  • Secured with SSL encryption
  • Proven fair by independent audits

Cons

  • Not available to residents of France, Hong Kong, the UK, the US, and several others
  • No phone support

Screenshot

Lucky Casino Reviews by Players

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anddidtheypayyou 11 reviews
Austria
Message
I like the website but when reading the bonus terms I thought like "wow" - wont deposit a single € there.
Ok they offer a 500 € sign up bonus BUT the maximum winnings are 2000€ and the maximum bet is 2.5 € PLUS many slots are excluded.

Are you serious or I get something wrong??

2.11 Max bonus conversion and withdrawal of real money is €2000, $2000, $CAD2000, $AUD2000, SEK 20000 or NOK 20000 from deposit bonus money conversion. Max bet on bonus balance is €2.5, $2.5, $CAD2.5, $AUD2.5, SEK 25 or NOK 25.
LUCKY CASINO REPLIED ON TUESDAY 8. NOVEMBER 2016
Hello! Yes we limit max withdrawal of our deposit and free signup bonuses. Lets say you deposit €500 and convert to €1000. and win to €2000. that can be withdrawn in full. If you decide to deposit again. Naturally there is no limit on your winnings. This is purely due to the fact of bonus conversion. And what i believe not an uncommon rule, to not allow unlimited amount of bonus conversion/withdrawals.

Thank you for your review!
katemak 1111 reviews
Message
I must say I am shocked by their behavior the least, whenever I receive free spins from them they are never on my account, every time same story I have to ask from support and then wait for them to add me the spins and not to mention that I have to wait for days.

The last free spins which were on the new slot Red Riding were given on 25th October and still they are not added to my account, contact them several times and nothing.

Its not about few or several free spins,the thing is if I am given any I expect to be in my account!
LUCKY CASINO REPLIED ON TUESDAY 8. NOVEMBER 2016
Hello Kate,

I believe you received 2 emails. One of deposit bonuses for Betsoft free spins. and one with 5 freespins in account on the Red Riding hood. There was an error in our CRM system that caused this.
I believe you got your 5 free spins in the end still.

Thank you for playing with us and thank you for your review!
Ramiz51 3 reviews
Finland
Message
Bonus is good and can select it. There are also plenty of different games. Chat was friendly. If you want to try many games so you can play here.
I played many games, but I lost my bonus and my deposit. This is the truth. I have played in many other casinos, and I have won much better there. So I must say that I am very disappointed. Wagering is 50xbonus. Not very good. This is my own opinion. I can't understand why my first review was removed though I said only my own experience of this casino.
LUCKY CASINO REPLIED ON THURSDAY 15. SEPTEMBER 2016
Hi And thank you for your review.
We will be lowering the wagering requirements shortly.
Thank you for your review, even though a 1 out of 10 could be considered low if only the wagering requirements were your issue? 50x is not uncommon these days. We give out lots of bonus, even up to 200% deposit campaigns so this is one of the reasons why wagering is kept at 50x and not at 35x or 40x.
Hope you will stay with us.
katemak 1111 reviews
Message
Lucky Casino is another newly added casino to AskGamblers site which I previously signed up looking for a freebie. Well... I saw 10free spins for every new player who will open account there and was hoping to get those free spins. I really hate those advertising "for all players" when you open their site and read their T&C you'll find out you are not eligible, well for few selected countries.

Honestly whenever I look or find a free chip or free spins offered by some new casino I rarely read their t&c of the freebies and yes that is mistake made by me. Well still opened account here and realized I am not eligible to play those free spins. I like the look of their site, really easy to navigate, specially the bonus page where you can look and see all the welcome bonuses they have to offer or the free spins and the fact that the minimum deposit is 10 euros to claim some welcome or bonus offer.

They have great customer support, which were there all the time, well that was while I played here and must say they are very friendly and informative. They are one of the newest casinos I have played, established this year, but still didn't like the fact they have only Curacao licence. Casinos must understand that players with casinos with this type of licence don't feel secure and we all know the reason why.

Knowing the fact that there are a lot casinos with fake Netent games and they are all with Curacao licence, it seems like Curacao doesn't care that much. Still, I played at many casinos with the same licence and must admit in several of them I had no problems at all,s o lets hope this are from the nice guys.

As I said I liked the site and decided to give it a try and yes I took their welcome bonus which has wagering requirements of X 50 the bonus only. When I asked the support are those bonuses come with different wagering, I was told that all their bonuses comes with same wagering of X 50. I know X 50 isn't that small amount to be wagered but still better then other casinos has to offer, wagering the bonus and the deposit made.

Yes, again I played Piggy Riches and must say I played very short time. My balance reached to 70 euros and that was the biggest amount I had on my account. Lost the bonus pretty fast around in 20 minutes, but still as I previously mentioned I liked the casino and will deposit here again.
LUCKY CASINO REPLIED ON THURSDAY 15. SEPTEMBER 2016
Yes. we are sorry that free signup spins are not given to all countries just now.
However, our low deposit freespins can give sometimes 100 free spins on a deposit as low as €10!
Martin K. 1 review
Sweden
Message
The design.
Simplicity of website.
Trusty for deposit and withdrawal.
Bonus requirements being near fraudulent.

"Any bet made from bonus money contributes maximum 5 from the remaining wagering requirement in any currency(real money bets does not count against wagering requirement)"

People with a 1/10 currency of the euro or dollar, like NOK, SEK, or DKK. Will have about 0% chance to make a withdrawal using bonuses. As the bonus is 100% of lets say 250 SEK. The wagering req are x50 x 250 SEK which is 12 500SEK. That means a requirement of at least 2500 spins.

You do the math.
LUCKY CASINO REPLIED ON FRIDAY 3. JUNE 2016
Hi, and thank you Martin for your review.
It is not uncommon to have max wager contribution in place by a casino.
And with your calculation yes, if you place a bet of 5 NOK/SEK (we dont have DKK) the total amount wagered (bets placed) to convert the bonus is 12 500 SEK/NOK. This you can do even on a 1 or a 2 SEK/NOK bet. you are not required to place a bet of 5 NOK / SEK.
I dont see why Euro or SEK/NOK makes a difference in wager contribution. Yes, currently you can place a larger bet from Euro than from SEK and it counts towards wagering. But then you will loose your balance quicker. This will come in future upgrades to separate max contribution per currency.
SAying there is a 0% chance to convert is incorrect. We are daily converting both free signup bonus, and deposit bonuses at Lucky Casino.
Please also make note, that as you deposit with your real money. Your real money is not locked with us. You can always withdraw your real money. So in this way, the bonus is your security/second shot at winning,converting and withdrawing a win.
I hope you are still willing to give us a go!
blondie 1013 reviews
Message
Lucky casino is a quite new casino, established only this year and I joined them last month. I saw that they were giving free spins for new members and as a freebie lover, I got really attracted to the offer, although it was only few free spins, you can never know when you'll hit big. I remember I signed up and didn't get anything. At that point I think they didn't have live support and I wrote them an inquiry to which I received an answer that I wasn't eligible for the spins as they were for few countries only.

The first thing I would like to distinguish is the huge amount of games they have, as they are powered by more than 10 software's, I could find all my favorites there- Netent, Microgaming, Play'n Go etc, so that is really impressing. Two weeks ago I visited them again and saw that they are giving 100% match bonus for 1st deposit. I decided to try my luck and made a deposit of 30€ and received match right away. I went to play Immortal Romance and I sticked with minimum bets throughout all session. Within the first few spins I had Wild Desire that paid 40x bet. My balance went up to 71€, but that was my highest point, although I had 5 free spins rounds, none paid over 80x bet and at the end I lost all.

Since I had a bad run, I decided to ask live support if they could give me some complimentary bonus. Their live support works every day but they work limited hours, in my session I wanted to ask about wagering but they were offline, but at the end when I had lost all, they were online and I was told that I wasn't eligible for anything right now but that I should keep my eyes open for some promotions in my email.

For now I think they are a good casino, I’m glad they have a live support now and even though they don't work 24/7, it is better than not having them at all. Game selection is really great and there are many banking options, so I would recommend them.
My only critique is about the casino design, it isn't easy to navigate, it took me some time until I found where are promotions and other account details, and that should be easier in my opinion.
LilianInThaHouse 578 reviews
Bosnia and Herzegovina
Message
Lucky Casino offers 624 games, even from 14 software providers. This is really impressive offer of games but let’s check out what else this casino offers.

First, I'll tell you something more about the casino bonus offer. For the new players they offer 10 free spins on Betsoft games. Free spins are always a good offer but this offer is limited only on players who come from the following countries: Australia, Canada, Germany, Sweden, Norway & Finland. My country is not listed, but however there is the deposit signup bonus. It is about a bonus of 100% with wagering requirement of 40 x bonus which is, if you ask me, acceptable even though the wagering requirements can be fulfilled only on slot games. As here at AG stands the fact that the wagering requirements for this bonus are 40x and on the casino website writes 50 x bonus, I have contacted the live chat where the operator said to me that the data on the casino website is correct.

Otherwise, their live chat support is fast and the operator was polite and professional but so, it is not available 24/7. Right after the registration, I had intention to contact the support via live chat but at the time was not available.

The pending time here is 48 hours and it is on the edge of acceptance for me because the payments on some of the e-wallet service are within 24 hours. So, for an eventual withdrawal you will wait for a maximum of up to 3 days. I really like the appearance of their website. Clean and without any unnecessary details with tabs that are well arranged so the navigation on their site is really easy. Overall, Lucky Casino will get a positive rating from me i.e. high 7 out of 10 possible stars, mostly because the variety and the wide offer of games. Also, this casino is marked on the list of casinos where I could play in the next few days.

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