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Coin Palace Casino

TRUSTED 8.58
Certified
PLAYERS FROM UNITED STATES NOT ACCEPTED

Coin Palace Casino is a bitcoin casino that also accepts conventional currencies. The online casino offers a premium line-up of SoftSwiss, NetEnt, Microgaming, Endorphina, Amatic, Betsoft, Ezugi and Pocket Dice slots. Coin Palace Casino ensures that players from all over the world can enjoy fast and free transactions in and out of their casino accounts. Coin Palace Casino has been awarded the prestigious AskGamblers Certificate of Trust. The casino is licensed by the Curacao eGaming.

Restricted Countries and Territories

Coin Palace Casino expressly prohibits players from the United States and its territories, the United Kingdom, and Spain. All other players are welcome but should check to make sure their government does not prohibit offshore online gambling.

Virtual Games

Players can enjoy a multitude of thrilling online slots. The majority of these are bonus video slots with special features, and each one has its own distinctive theme to give everyone something to enjoy. Some of the hottest games they offer include Aloha! Cluster Pays Slot, Brave Viking, 2016 Gladiators SlotGeisha Slot, and Mr. Vegas Slot.

Coin Palace Casino is more than just slots, however. Players can also try their luck with table games such as American, French, and European Roulette; six different styles of Blackjack (including Pontoon); and other favourites like Baccarat, Trey Poker, Casino Hold’em, Caribbean Poker, and Texas Hold’em, and Let It Ride.

Video poker lovers can also find games to suit their taste such as Tens or Better, Jacks or Better, Deuces Wild, Deuces and Joker, and Joker Poker.

Live Games

The casino offers a live casino room powered by NetEnt  and Ezugi. Players can try their luck against real live dealers in popular casino games such as Roulette, Baccarat, and Blackjack.

Mobile Gaming

The entire collection of games at Coin Palace Casino is compatible with players who own an iPhone, iPad, or Android mobile device. Players don’t even have to worry about downloading an app: once they load the casino’s website on their mobile browser, they can start playing immediately. This mobile casino ­pro­vid­es a thrilling gaming experience on the go.

Support

Coin Palace Casino works to give players timely answers to their questions or concerns. The site has a live chat system in place, with live agents available 24/7 Central European Time (CET), Monday through Friday only. Unfortunately, players with inquiries outside of these hours must submit a message through an online contact form and wait until the following business day for a reply.

Security and Fairness

Although bitcoin removes many of the risks conventionally associated with deposits and withdrawals, Coin Palace Casino still uses SSL encryption on all pages on its website. This protects players from having their accounts compromised, preventing hackers from stealing player funds.

All of the games at Coin Palace Casino are routinely audited by iTech Labs, a leading independent testing firm. These tests show that the games are all powered by a genuine random number generator, guaranteeing fair results for all players. The fact that it belongs to the exclusive group of Certified Casinos also serves as proof of its trustworthiness.

Pros

  • Convenient, fast, and safe banking
  • Completely instant-play
  • Available on most mobile devices and desktops
  • Live chat support available 24/7
  • Secured with SSL encryption
  • Proven fair by iTech Labs
  • Belongs to the exclusive group of Certified Casinos

Cons

  • No phone support available
  • Not available to players in the UK, US and Spain

Screenshot

Coin Palace Casino Reviews by Players

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zerooo 695 reviews
Slovenia
Message
Coin Palace Casino is online casino which support bitcoin currencies. I came across this casino a few weeks ago while I was looking for some NetEnt casino which has good welcome bonus. Here you can claim 100% match deposit bonus + 200 free spins which you can use on following games: Starburst, Attraction, Aliens, Fruit Zen, Boomanji, Sugar Pop, Greedy Goblins.

After I created account I was ready to make deposit. Since this casino offer bitcoins as deposit method, I decided to try them out with this payment method. But first I read some bonus rules. Later I noticed that I couldn't claim welcome bonus because the min deposit is set to 20€; I had on my bitcoin wallet only around 18€. But I made deposit here anyway, I was playing without bonuses.

If you decide to claim welcome bonus here, Coin palace casino has many restricted games while you are playing with bonus founds. In that restricted list is also Dead or alive – my favorite game. So I was happy that time because I didn't claim bonus. And guess which game did I play? Dead or alive, right! I started with min bets, later I raised my bet size for a little bit but in the end I lost the money.

Otherwise I think this is quite good online casino. The owner is SoftSwiss N.V. Casinos group, I already played at some other casinos of this owner and I did not have any problems. I think I will play here one more time, with deposit around 20€ so I could claim 100% match deposit bonus and 200 free spins. 200 free spins is great promotion, but you'll not get them all in one day. 25 free spins will be credited every day to your account until you played all 200 free spins. I will rate this casino with 7 out of 10 stars, because it has many restricted games while playing with bonus money.
agambler 2 reviews
Australia
Message
The site is fairly well developed. The games are good.
The access to support is terrible. The amount of hoops to make a withdrawal makes you think you're at the circus. I deposited $3 to test deposit and withdrawal. Met the ridiculous 3x deposit wager requirement (think about that 3x I know there are worse but f those sites too) Attempted a withdrawal of $5 received a message saying I needed to confirm through email. Email didn't arrive. Cancelled and attempted again. Repeated 3 times finally the messages rolled in. Click the confirmation returned to site and was notified my withdrawal would need to be done manually as it needed to be checked by staff (srsly what the). Finally got through to staff after 10 attempts and was told I didn't meet the 3x wager requirement I assured them I did. They double checked and what do you know I had. I was then told the withdrawal for some reason had been passed to the payment department and I would have to wait. Finally the penny dropped and they can just keep the money no skin off my nose just glad I tested first. Imagine trying to get a decent amount out. Just read Laurens experience .

Possible improvements:

1) Don't offer something you cannot deliver such as instant bitcoin withdrawals.
2) Provide users with some kind of information about how much they are required to wager before withdrawal.
3) Improve customer service.
lauren1804 1 review
Malta
Message
I enjoyed the selection of games offered and found their welcome bonus and wagering that goes with it fair.
I do not like how long it took to get the withdrawal approved and that I ended up having to post a complaint on AskGamblers before the casino started responding to me. Their limits in their weekly card withdrawals doesn't seem fair to me and is something I have never come across before (see my complaint on here).

Also while trying to get the complaint resolved I was lied to several times. There were many times throughout different times of the day where live help was not available which is not good/helpful.
Antonio S. 17 reviews
Malta
Message
The lay out of the site is efficient and the choice of games is fair (I do love Net Ent). Was given a some free spins which I wasn't lucky enough to win on (but hey that's the gamble we take).
Live help response time is slow (if at all)..

I am concerned in regards to the complaint placed on the site in regards to credit card payment (see complaint section).. I am a player who uses a credit card to deposit and withdraw so unfortunately I will only be playing the free bonus funds on this site as I am not willing to risk any issues with withdrawals.

Although the casino responds to reviews on here.. It doesn't seem they believe complaints should be addressed so quickly.
COIN PALACE CASINO REPLIED ON TUESDAY 18. OCTOBER 2016
Hi Antonio!

Thank your for your review.

The credit card issue has been solved already (waiting for it to be confirmed by the player here on Askgamblers).

As for support, we're working on adding more live chat staff, so it should clearly be quicker soon.

Have a great day!
bijisalak 2 reviews
Indonesia
Message
Superbbbbbb casino only 5 mintes verifications account and recieve my winning to my skrill account

This casino superbbbb very reccomended casino !! wohhooo thank u

Previous comment:
4 HOURS ago I registered with this casino, because first time I look with this casino is cerified with askgamblers.com, and the look of this web casino graphic and lay out so cute, so I deposited $20 , I play here several hours.

I'm so lucky I managed waggered requrements and I made a withdraw.... Now I'm waiting my winning in my skrill account, and I already send all documents to this web casino at the tab under profile, overall this is nice casino with nice bonuses ....

I love play here now im waiting my withdraw ...how fast this casino will make it ...thank u
COIN PALACE CASINO REPLIED ON THURSDAY 6. OCTOBER 2016
Heyy BIJISALAK!

Thank you for this fantastic comment! Good luck!
I registered in coinpalace.io after seeing it was publicized as a new casino here on askgamblers.com. CoinPalace gives a very good variety of software providers and not also that, but a big row of welcome match deposit bonuses for the first 4 deposits and it goes like this: 100%, 50%, 50%, and 100%.

Well listen to the best of it. No excluded slots, no max bet, no max cashout policy. Wait it gets better, while every weekend casino itself gives 50% match deposit bonus for every players deposit. Except that now lets go to what players want to know fast verification process, fast withdrawals and payout rate.

So the verification process is like 1 to 3 hours. Withdrawals via neteller are between 1 minute to 1 hour(from my experience) and of course the payout rate is incredibly good. This casino should be on the certified casinos asap from my point of view and have a higher rank at least a 9.

I recommend it without second thought.
There isnt anything from my experience to say something negative about CoinPalace.io
COIN PALACE CASINO REPLIED ON MONDAY 12. SEPTEMBER 2016
Hi and thank you Kayenne23!

The verification and cashout process will get even more improved soon along with the 24/7 support that we're going to introduce this week.
Astaroth 46 reviews
New Zealand
Message
The Casino has a Few good things going for it :

- I like the website design and the layout
- There is a search function always handy
- Nice set of bonus promotions and ongoing promotions
- Customer Service Seems Friendly (When their available)
- And looks like they have a fast turn around for withdrawals

I've seen better in your group .
[Drumroll]

1. Ok Guys lets do this for one the MGS/Quickfire software needs to be sorted I mean how do you tell me "There's some issues with quickfire" when clearly every other casino on gods green is running Quickfire games without a hitch clearly your too lazy to address the problem or something stinks .

2. The Same old rubbish with game errors soon a hit comes I noticed lag and then a game crash I mean seriously the joke is over and your just one of the places that I'm about to open fire on .

3. Customer Support took forever to come online and I'm still awaiting a response via email and just to be told something to the effect of "We don't know" tells me there's a ship without a skipper at the Wheel When there needs to be .
COIN PALACE CASINO REPLIED ON THURSDAY 25. AUGUST 2016
Hi there Astaroth!

Sadly right now there is a problem with Quickfire games in all casinos operating with the SoftSwiss platform. The problem started August 12 and is still not solved. We know that SoftSwiss are doing their best to solve the problems asap, and in the meanwhile we decided to hide these slots from the website.

Sorry for not responding for that long. We will improve our customer support to provide you with the best experience.

Cheers
Coin Palace Casino is bitcoin slot online casino that offers the theme of Las Vegas with its platform for instant games and international reach. Players from Bosnia are more than welcome to Coin Palace Casino. Often I use Bitcoin as a means of payment in many casinos, and can not help noticing that more and more of those who offer this option payments. Perhaps the instability of that currency in the past, the reason for distrust casino operators to this virtual currency. As for the games, all the games in this casino are the work SoftSwiss, which provided an excellent selection of slot machines.

This is a manufacturer known for its entertaining games and the best of them can be found on this site, together with other types of games, including roulette, blackjack and other table games. Fans of poker games also have the choice between several options. One of the most interesting options offered by Coin Palace is the fact that owns the casino games that you can play using bitcoin. In addition, there's no download from the site, because each slot just click away. Bosnian players who register in this casino can get an amount equal to their first deposit, and then another bonus on a second deposit. The site also contains instructions on how to make a deposit in bitcoin or in other currencies, and if you have any further questions regarding banking options or other topics, you will find a customer support via e-mail.

If you can not handle on their site, I must point out here that there is a FAQ section for additional help new users. The greatest success here was my gain in the value of € 70, but due to the holidays I was not able to pay back the money on time. While I was waiting for that payment to be available I hit a few slots and lose half of the earned money, very quickly lost and the other half so that the payments remain a pipe dream for me. Otherwise, the casino is OK but the payments can not speak because I realized no one so far.
COIN PALACE CASINO REPLIED ON TUESDAY 5. APRIL 2016
Hi, QueenofGames, and thank your for your review.

In fact, now we're offering more than 300 games by providers like Netent, Ezugi, Quickfire, Endorphina, Softswiss and Pocket Dice. Also there are new payment options as well. You may deposit/cash out with your Visa/Mastercard, or using Skrill, Neteller or Sofort along with Bitcoin of course.

Hope you come back to Coin Palace some day and check out these new exciting features.

Coin Palace team.

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