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Casino Heroes

GOOD 7.83

Casino Heroes (formerly known as Casino Saga) is an online casino powered by NetEntertainment, Microgaming BetsoftQuickspin, Push GamingYggdrasil and Play'N GO. It was created by Scandinavian game enthusiasts who wanted players to take the online casino to a new level of experience. All games can be played instantly via a compatible flash browser, and the casino has a mobile casino. Casino Heroes is licensed by Malta Gaming Authority, and Curacao eGaming.

The casino stands out with its pretty straightforward adventure set at the Hero Islands that engages the players. The evil dragon called Betser has stolen the King’s golden crown, and he hid it on the Treasure Mountain. To guard it, Betser has placed bosses, one in each region of the island. Players are challenge to move through the regions, fight against the bosses and bring back the stolen crown.

Restricted Countries

At present Casino Heroes do not currently accept players from the following countries: USA, Russia, Italy, France, Guyane (French Guiana), Reunion, Guadeloupe, Martinique, China and Hong Kong.

Virtual Games

Choosing games at Casino Heroes is really easy, with its clear interface which is suitable for both beginners and more advanced players and include a range of search and filtering possibilities. Casino Heroes provide a unique list of games which include Video Slots, Roulette, Blackjack, Table Games and even Video Poker Games.

Video Slots include some fantastic renditions from both NetEnt and Betsoft. You control your island journey dependent on the games you play. Your journey begins on the map in a place called 'Heroes Ville', you simply move forward by playing your favourite slots and games. These may include online slots like Twin Spin slot, Magic Portals slot, Dead or Alive slot, or even After Night Falls slot

Casino Heroes offer more than 20 different table games, there really is something for everyone here. Games include the likes of Caribbean Stud, Craps, Red Dog and Casino Hold em'. Not forgetting endless variants of Roulette and Blackjack.

Finally, the casino have a range of video poker games like Jacks or Better, Deuces Wild and Bonus Poker. The full range of games can be viewed and played on the casino website and mobile.

Live Casino

Casino Heroes Live Casino is powered by Evolution which is the world’s number one Live Casino provider. At Casino Heroes you will find tables to suit everyone’s needs, from Party tables to Platinum VIP tables across Roulette, Blackjack, Casino Hold Em, and Baccarat.


Casino Heroes have a customer-oriented approach to gaming. You can chat to one of their support heroes who are a group of highly trained individuals who aim to offer the best support by catering to the players needs and offering a rapid response time to all queries. Unfortunately, the live chat working hours are from 10am to midnight CET.

Players can also head straight to 'The Heroes Oracle' where you will find not only answers to the five most common questions but also answers on how to play their games, how the Boss games work, Player Accounts, free spins and bonuses, deposits and withdrawals as well as technical questions and answers regarding licences, security and the casino itself. An amazing selection of FAQ's.

Security & Fairness

The games are built by the well known NetEntertainment which is a trusted brand and have verified systems to make sure they are built in a fair way. Casino Heroes uses SSL encryption (https) which basically means all traffic in and out of the casino is encrypted!


  • Instant play Casino
  • SSL encryption
  • Software are proven fair
  • Live Chat Support


  • Up to three days pending period
  • Live Chat not available 24/7

Casino Heroes Reviews by Players


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Bazzie 1 review
After playing a lot of big well branded casino's tried this one about six months ago. This is the first casino where I won big(2500 Euro) with Bonus money. I never believed you could win big with free spins. The casino only has slots and that is what I like. The focus is on the slots. Quick payouts with banking(2 working days). The heroes theme(game) is set up nice and as I said I won big with it. First casino I 100% trust.
Games can get slow when the the animated winning coins are added to your balance happens from now and then, refresh will get you going.
Genn S. 1 review
My experience with Casino Hero is like nothing I have ever seen at any other online Casino and trust me when I say that I have been and played at them all!!

The withdrawal times are little to none. Any complaint or issue has been dealt with promptly and professionally. The games selection is fantastic with new games & providers being rolled out constantly. They are so generous with no deposit free spins given out regularly, fantastic promos and their tournament/comps are fun, unique & always fruitful. Love the adventure of battling bosses and collecting rubies to purchase bonus free spins on the game and bet value of ur choosing. IT'S FANTASTIC!!

I have waited weeks or months & spent small fortunes before getting $5 bonus credit or 10 free spins from other casinos... Its a joke!! But as a VIP here I have actually been given real money bonuses and have an account manager (Gianluca) that cares enough to know my favorite games and offer me free spins on that game. Not just 10 or 20 free spins... I'm talking about the sort of amount that will put a huge smile on ur face & keep u occupied for a while. I even once requested a few free spins on a very popular new game and was expecting a 'No sorry' reply, but was blown away when I got a yes reply and I enjoyed spinning every single one of them.

I am a VIP at numerous good, reputable casinos, that assign u a VIP manager. None of them compare to being a VIP at Casino Hero. I have been treated like royalty from the very first email I got from Casino Hero VIP Manager - Gianluca. His professionalism as well as his high level of customer service/support, has been unfaultable!!!

Live Chat Support Agents always have an 'extra mile' attitude when speaking with them and always show that they have paid attention to even the small details regarding my account & playing history.

Gianluca and All of the Casino Heroes support team really make it an absolute pleasure to deposit & invest into this casino. I just want to share my experience at Casino Hero so that more people can get to try a real A-grade casino and join in the adventure & fun!!
With the exception of not being able to deposit using Paysafe vouchers, I honestly don't think that I could find 1 thing that I could fault with this Casino.
Andreas S. 1 review
If you wanna play casino for real there is only one casino that will let you make fast and easy deposits/withdrawals never cause trouble using logical rules which everybody more or less understands. Not like many other casino who got the most ridiculous rules and in the end you'll never get to withdrawal.

Trust me when I say this I've tried almost every single netent casino out there and always get some sort of trouble as soon as you wanna withdraw they slow down the withdrawal for weeks making you send in all necessary documentations then you need to resend and it just takes forever and then in the end you get nothing.

CasinoHeroes Does not do this at all straight forward and easy.

It worked since they opened day 1 as casino saga and still works just as great.

I tried many casinos over the years more or less everyone out there and theres always been trouble as soon as you get to the withdrawal part but at casinoheroes never been an issue at all. Done withdrawals of 4K€2K€1K€ and tons of withdrawal never had a real issue with it, and it goes really fast usually money on the account same day sometimes the day after. They don't come with excuses and slow your withdrawals for days, months like alot of the other casinos I tried does.

And the support of this site know what they are doing they give you great and good responses very friendly people.

The support and the people behind Casino Heroes really deserve praise for their fantastic and awesome job which made me as a player wanting to stay for so long and always been so friendly and in a great mood they are the true Heroes.

I won't go into detail about the vip program but I been vip at many casino and the generosity of casino heroes is something completely diffrent. (trust me if you wanna do casino for real this is where you wanna be part of the VIP-Program.)

Fun contests (won a few of them.) always throw freespins on you and offers bonuses without being a VIP.

Casinos seems to be spam opening every where right now wherever you look there is a new casino. The hard part is finding that true gem that actually rewards you as a player and casino heroes is that gem.

I want to write this review so more people can find Casino Heroes I myself do not think it's worth it playing at other casinos I'm really fed up with having to wait for weeks and weeks for nothing and breaking the most absurd rules slow payouts. And Casino Heroes is so far the only netent casino which never given me issues or anything or slowed down withdrawals etc.
Really got no cons every time I had a dispute they solved it for me fast and professionally and this is one of few casino who actually cares about you as a customer and as a person.
Ingmar56 8 reviews
I've played Casinoheroes now almost year.I like this that casino is offering lots of bonus and new rubies system is very awesome. The best part is casino Vip customer program. I became Vip customer at the beginning of the year and I get a personal vip manager (Gian) who is always reacheable when I have questions about bonuses. They offering monthly vip bonuses and many other awesome bonuses. One of my favorite casinos where to play.
I joined this casino a couple of Months ago. At the time I wanted to claim a no deposit bonus but there weren't any available. When I joined I liked the look, the adventure this casino has, progress while playing and fights bosses and earn rewards, cash money and free spins.

Anyways I made my first deposit of 30 euros which got me around 50 free spins, 25 free spins the same and the next batch was to be available the next day. At this point the free spin was on Gemix and Starbust. They had YGGDRASSIL games( At this time I didn't know YGGDRASSIL games yet, I was only familiar with NetEnt mostly)After I completed my free spins I decided to play Vikings Go Wild on minimum bet of $0.25 and I had a balance of 30 Euros.I was surprise by how many Wilds you get on every spin almost and thought to myself I am going to win big on this slot. The Vikings slot was cold and I lost about 15 Euros I decided to go back to Gemix and played 0.20 euro bet. My balance went up and down until I was down to 8 Euro and I had a big win of 123 euro's, I immediately stopped playing and contacted support about withdrawing , they explained that a certain amount will be forfeited which was bonus money and I was fine with it.

I requested a withdrawal and 6 hours later the money was in my neteller account without any verification needed. This took me by surprise how quickly it was and I couldn’t believe it as this was the quickest withdrawal I experienced.

I will rate this casino an 8/10 as the game selection was broad and withdrawal was very quickly and support were amazing.
The do not offer cash bonuses, only free spins offer for the first deposit. After that no bonuses – which was a down side for me and it would be nice if winnings of free spins you win during boss fights are wager free. These are the reasons I deducted the 2 points
mikethespike 6 reviews
Are you kidding me? They couldn't pay me, an expert 10+ year veteran gambler, a million bucks to find 1 thing I 'DON'T' like about this casino.

No I do not work for Casino Heroes nor am I affiliated with any staff member or stake holder. I'm just a gambler, I like gambling and as a business man I have certain "golden standards" to which I hold my own endeavors to. No one has matched my vision of how one should run its business, except for the people behind Casino Heroes. Never, not on ANY other casino (and you can name them and I have played them- trust me) have I seen such enormous, extravagantly high levels of service and "customer-first" principles as in this casino. What do you want to know? Wagering requirements on bonus offers? Who cares?

Once a VIP you will be given Real cash when you're having a bad day from excellent VIP managers with unprecedented people skills such as Casino Heroes VIP Manager Gianluca Pala who was clearly born to do his job. Offers? How about at an interval of, say "every day"? Or "VIPs get real cash monthly or Super Spins with as little as 4x wagering or up to 2000 Euro Real Cash (instant withdrawal no playing) cash backs for all losses"

Withdrawal times? Lightning fast, within a couple of hours for E-Wallets. Transaction fees? Sometimes they don't even charge them, out of extra-service towards you, and otherwise, extremely low.

Customer support? Besides being able to contact a VIP manager in the middle of the night, skype with them or send them a text or mail, you can use standard support systems and be given "warm hugs" from more-than-excellent support staff when you have a question or issue (which is responded to instantly in my experience), instead of the cold, distant "darn another customer" attitude you can expect in some less reputable casinos. Payout out rates? Game selections? How about "yeah. What you want, they got" as an answer?

I have long thought about starting my own casino enterprise, but now seeing Casino Heroes is on the block, I seriously doubt my entrepreneurial skills are enough to battle this would-be competitor.

They have done EVERYTHING right. Not even the biggest on the block do I _truly_ trust with my money - but I fully trust Casino Heroes

Am I a casino rep? No, check my history, if something is bad, I'll state it. I'm just a gambler, that found THE casino, after a loooooong search.

Casino Heroes, you are literally; the best in my opinion, and coming from a veteran gambler, you can be sure that means a lot!

That you, for existing!
I dislike the fact that Casino Heroes is the only one in my opinion, of the 500+ casinos I played at, that does things right! It caters, to the gambler, and not to the staff, management or CEO of the company. YOU, are in for an adventure the moment you sign up, and I personally guarantee it.
Fast withdrawals, game selection very large and friendly support.
Bonus offer is very complicated. I didn´t manage to get any bonus from the new customer bonus even I have deposited a lot of money :-(
Hi! Thank you for your nice comments about our Casino. We are sad to hear you found our bonus offer complicated though. We would like to help you with any questions you might have so please contact us on or via our live chat and we can clarify our bonus offering for you.
zerooo 661 reviews
I joined Casino Heroes maybe around two months ago. They offer games from Netent, Betsoft, Microgaming, Play'n GO and Rabcat software. After I registered, I made a deposit of 25€ and received some free spins as welcome gift promotion. First I used this free spins, but I didn't won anything big on them, just a couple of pennies.

Later I decided to play Dead or alive, I played at 0.18€ but the game was not in the mood. I tried to raise my bet and later I received free spins features and from these free spins I won around 30€. This casino is a well-designed, because when you made a certain number of spins on any game you won fight with the boss – or in the other word some kind of wheel where you can win bonus money. When I received this fight with the boss, I didn't know even what is all about this and I was just pressing spin button for the wheel. I played this game of wheel around 20 minutes and when I finished I was shocked.

I received bonus of 450€. Yes that's right! 450€ I just can't believed my eyes. I decided to open Twin Spin and I played it on some higher bet sizes. I had to complete the W.R of around 19,000€. Later when I played this game, I had no luck on it. I changed my mind, I opened again DOA. This was probably the first time when I played DOA on higher stakes, but I had no luck on it. Later I tried some others games, I received some wins around 100x bet, but nothing more than that. I played with this bonus around 2 or 3 days and in the end I lost the money. The W.R was too high to complete this mission and to withdraw some money. I had a lot of fun in this casino and I am sure I will come back. I trust them and I like their website.
stars_cream 160 reviews
My first impression of Casino Saga was that this would be the best casino for me to play. I was thrilled of the websites design and that the casino had features like a role playing pc game. First of all you can create an avatar, your casino hero. Then you begin your journey from your starting area in the Saga Island and you can unlock all the other areas with wagering while playing. Every time you finish wagering for a certain area you have to fight the boss where you can win cash and free spins. If you win the boss of the area you go to the next area and unlock some new slots. I really like this whole story because I am great fan of pc games.

The first time I made my account I had an offer for some free spins which I got with no problems. I searched the casinos welcome bonus and unfortunately I found out that there was not a deposit bonus but only free spins. This made me sad because I prefer deposit bonuses from free spins. Also I did not like that they did not had prepaid cards for depositing, which is my preferred depositing option. Anyway I ignored those two problems and I decided to give this casino a try and deposited with Neteller.

Casino Saga has many software providers like NetEnt, Betsoft, Microgaming, Play'n GO, Rabcat so there are many slots that anyone can play. Unfortunately some slots are locked and cannot be played unless some bosses are defeated and you proceed with your Saga adventure.

I have made deposits here and I was lucky enough to withdraw sometimes and I never had problems with my transactions. The casino live chat was always helpful when I needed it. Unfortunately there are not many promotions in this casino and no deposit bonus. To resume casino Saga is a great casino to play if you do not want to play with bonuses and you can have great fun.
I won a lot of money at this casino. The payouts are very fast and the support is extremely nice and helpful (I'd even go as far as to say that they have the best support I've come across in a online casino so far.)

What I didn't ask yet is if it's possible to lock a withdrawal so it can't be cancelled and if you lose your winnings (with real money) if you win money on the boss wheel and want to withdraw the money you won before you spun the wheel, I had won 500€ or 1000€ [not sure anymore] on the wheel and thought I couldn't possibly complete the wager req. (was when I started playing and had not so much knowledge about how bonuses etc work), so I kept playing and playing even won the Cosmic Fortune Rapid (and I think even the mini) Jackpot 2-3 times or so and just kept playing instead of asking if I can withdraw any money or if I can withdraw part of the money or whatever. Another time I won with Jackpot 6000, 600€, and won some more money on it and others (I was at around 700-800€, I think) and requested withdrawals and got so kept up in playing that I forgot to ask if they could lock it like I originally planned to do -> BUT (and here is why I like this casino very much) they completed the withdrawal when I was at around 420€ (after the x-th withdrawal adjustment), the latest withdrawal was completed in like 10-15 min. or so. Sometimes they need a few hours and sometimes just a few minutes and most of the time they process it so fast that you can't even play through all of your winnings.

And beside the above mentioned winnings, I also won over 300-400€ at Fruit Shop once. And these are only my high winnings. I'm a satisfied Hero with my very own saga (/) quest :P So cheerio and keep up the good work :))

PS: before I forget they also have nice bonuses !
Nothing so far except maybe that sometimes my browser gets a bit slow without even having a game opened (but that's a minor inconvenience).
And maybe also that I didn't win much in the other boss since I won these ?500/1000€? in the boss fight/wheel.
Something a little different from the typical casino, best way I could describe is that its more entertainment based, its quite fun collecting all the little freebies along the way through your play. I haven't made a withdrawal here but the support team is good.
Have been informed no longer accepting new UK customers. Also don't get as many offers here as I do with some of my favourite casinos
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