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Casino Fantasia

5.63

Casino Fantasia is an online casino with a unique selection of Novomatic games and a stunning red-and-black theme. Its instant-play interface makes it easy to get around the site and start playing with no downloads required. Casino Fantasia is licensed by the jurisdiction of Curacao.

Restricted Countries

Casino Fantasia is unable to provide its services to residents of the United States or any country where online gambling is prohibited by law.

Games

Casino Fantasia is home to dozens of classic and video slot titles from the Novomatic platform. Many of these are the same titles that are found in land-based casinos around the world, including favorites like Book of Ra Deluxe slot, Lord of the Ocean slot, and Lucky Lady's Charm Deluxe slot, among others.

Aside from slots, the selection at Casino Fantasia is somewhat limited. Table game players can choose from Vegas Roulette, European Roulette, Multiball Roulette, and Globe Roulette, as well as Black Jack. There is also one video poker game, Deuces Wild, along with three different Bingo game variants.

Support

Casino Fantasia has support representatives available 24/7 to answer questions and provide assistance for any problems. Although their “Contact Us” page states that live chat is offered, no button is visible. As such, only email support is available at this time, which can be accessed either through the orange “Contact Us” button on the website, or by emailing the casino directly using their address.

Security and Fairness

Casino Fantasia understands that online security is an important element of playing on the web. To ensure safety, they have enabled SSL encryption on their entire website, which prevents anyone from seeing sensitive data that is transmitted for banking or registration purposes. Casino Fantasia also uses a privacy policy to prevent player information from being leaked to third parties.

Although Casino Fantasia has not posted any independent audits, the Novomatic platform is widely regarded as a trusted brand and has been shown to be genuinely random.

Pros

  • Unique range of Novomatic slots and bingo games
  • Completely instant-play with a simple layout
  • 24/7 support through email
  • Secured with SSL encryption and a privacy policy
  • Uses a trusted platform

Cons

  • Not available to US players
  • Live chat not currently working
  • Limited selection of table games and video pokers

Casino Fantasia Reviews by Players

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gulek67 11 reviews
Germany
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The worst of the worst. I have never met such a worst casino like this casino. The people who post the reviews here are absolutely right. Worst RTP, worst bonus system everything bad. They will lure you with their bonuses, Incredible bonuses for the eyes, but you have to consider yourself lucky even to meet their requirements. And if you meet them, then God knows.

Their support is one of the baddest around. You find them rarely online for chat and if you are lucky to chat with them, even if you put little pressure on them, they will just close the chat in your face and go offline immediately. Literally worst of the worst in everything. I made a big mistake even depositing and playing with them. But I fixed my mistake. I closed my account on the spot. You should do the same.

There are other Novomatic casinos out there far more better than this one. Don't deposit even a cent with them. Listen also to the other reviews from other players that they had it with this casino.
alexpsx 13 reviews
Cyprus
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The worst of the worst. I have never met such a worst casino like this casino. The people who post the reviews here are absolutely right. Worst RTP, worst bonus system everything bad. They will lure you with their bonuses, Incredible bonuses for the eyes, but you have to consider yourself lucky even to meet their requirements. And if you meet them, then God knows.

Their support is one of the baddest around. You find them rarely online for chat and if you are lucky to chat with them, even if you put little pressure on them, they will just close the chat in your face and go offline immediately. Literally worst of the worst in everything. I made a big mistake even depositing and playing with them. But I fixed my mistake. I closed my account on the spot. You should do the same.

There are other Novomatic casinos out there far more better than this one. Don't deposit even a cent with them. Listen also to the other reviews from other players that they had it with this casino.
MangoSlots 14 reviews
Sweden
Message
Fair selection of Novomatic slots, everything seems to be in working order
Absolute worst bonus terms I've ever seen at an online casino. You can only win your initial bonus amount back should you meet wagering. Say you deposit $100 and get $100, your balance would then be converted to $200 once wagering has been met, regardless of how high it is (except if it's lower, of course).

If the wagering requirements were lower, I would certainly understand such a clause, but they are not very explicit with this bonus which differs from pretty much every online casino out there, causing much frustration among people who choose to take the bonus. I would really like to see this term changed at some point, as their promos are great and not a lot of reliable casinos offer these Novomatic slots.
Casino Fantasia it is Novomatic online casino, I do love Novomatic games, but this casino is a bit strange, specially for no deposit bonuses, but about it you can read a bit later.

Casino Fantasia offers games from Novomatic, of course it is instant play option (there is no download software for Novomatic games). Games run good, and I did not find any difference between gameplay at fantasia, or any other Novomatic online casino.

Customer support I did not test at all, because really there was no any valid reason to touch them. I registered without problems, and all my deposits and bonuses was credited to my account without any trouble or any problem.

Bonuses and promotions are very rare. Imagine and believe or not, but typical promo email from Casino Fantasia it is just description some of their games, and suggestion to play this game. No bonus, no any promotion, just description... Well, it is bad, very bad, and I have no idea who decide to create such emails. And well, I think same person created no deposit bonus rule for this casino. Few days ago I got 5$ no deposit bonus and lost it, no problem. But today I have a chat with friend, who also got 5$, had 400$ on his balance when he completed WR, he was asked to reload page, he did, it's gone (haha, joke from South park, someone should understand). He now had 5$ as real cash on his account. So, no deposit bonuses at Casino Fantasia are paid as 1x no deposit bonus amount after you clear it. It is officially poorest bonus I ever see and play, and I am officially thumbs down such bonus. My friend was mad, I understand him. Luckily I lost my bonus.

I do not had withdrawals from this casino, and I do not know how long does it take to get paid.
Check rules of your no deposit bonuses. It is not honest at all.
katemak 1104 reviews
Message
Few times I saw some banners from this casino, but only offering 200% deposit match bonus, but with X 40 wagering requirements and since I never played this kind of casino games that much the Novomatic games, just because I think you can’t win something big on them. So that was few months ago and I have all ready forgot about this casino, when few days ago I saw something on our forum that the casino Fantasia is offering 10 euros free chip as a welcome bonus to all new customers.

Because I always enjoy some free spins or free bonuses I decided to take advantage of this nice offer. I signed up opened the account email them and after 24h I think I got the money in my account, well actually the lady was sweet enough to let me know by email that those 10 euros free are in my account, if not so I could probably forget about them.

So like I said I didn't played this Novomatic games that much, so the first impression I got from the new casino, was nice, I like the looks of the casino, the only thing I wanted if they could offer a bit more of casino game slots. When I opened the lobby for slot games, the only familiar slots I have played were only few, like Book of Ra, which I really don't want to play, Dolphin Pearl, Sizzling Hot and Lucky Lady s Charm. Because I played this Dolphin Perl slot at one other casino and I haven't won anything on it, I decided to play Lucky Lady Charm.

I was playing with the bet of 0.30 euros per spin and I was playing maybe for few minutes, because Lucky Lady hasn't gave me anything bigger or free spins so I can carry on playing. So my playtime at this casino was really quick only few minutes. I didn't deposit here, bit what I have seen, they only offered 100% welcome bonus, but even if they offer 200% again, my opinion that the wagering they have X 40 the bonus it’s too much. Nice casino with nice looks, if only they could add more games. Good Luck!
Just yesterday I decided to sign up at Casino Fantasia. It is powered by Novomatic software, and it is one of the reasons I wanted to try it, because I haven't played that much at Novomatic casinos and I also liked the name of this casino, it sounded tempting.
Okay, so they offer a 200% deposit bonus, which is a quite nice offer, considering the fact that most casinos that give bonuses, usually give 100% match up bonus, so this is kinda generous. But since this was my first time at their casino, I decided to go with a minimum deposit of 10€ with Skrill.

It was very fast when I was already able to play, the sign up with deposit took less than 15 minutes. Then I started to play Lucky Lady Charm Deluxe. It is a 10 payline slot, I placed 0.50€ bets and within 10 empty spins I managed to get 3 crystal balls, which gave me 15 free spins! All the winnings during free spins were multiplied 3 times, so when they ended, I got 23€ win! After that I played it for few more spins and then went to Dazzling Diamonds. I really liked the design of it. I placed 0.40€ bets and after 20 spins my balance changed only for few euros above.

Later I decided to visit their blackjack table. I placed 1€ bets per hand and after 30 minutes spent there, I increased my balance for 14€, So I had about 45€ in my balance and I wrote an email to their support, to ask about the withdrawals because I couldn't find info anywhere,
I got an answer from them the next day, that the minimum withdrawal is 20$, so I requested a withdrawal. It took 4 days to get my winnings in my ewallet.

Although the games were descent, I somehow didn't like this casino as much as I like others. Their support is via email and it takes more time to get in touch with them, not even talking about if I had serious problems or many questions. I give them 6 stars because I didn't have any problems with withdrawals, but that's it, I know I won't play there again.
This is my personal review about Casino Fantasia!
I will have to say that I created my account at this casino because I was bored of the NetEnt and Microgaming slot games! So I decided to try Novomatic slots because I like them very much! I am playing Novomatic slots at local casinos, here in my country and I have to say that this slots are very entertaining and you can win some nice money!

Also, I was impressed by the nice welcome bonus that this casino is offering,2 00% up to 100$ with 40 times wagering requirements, deposit+bonus! So I created my account, I made a deposit of 10$ via paysafecard and I received 20$ bonus and I started to play!
Obviously I opened Sizzling Hot game because is one of my favorite games from Novomatic! Like many others, I was waiting to catch 4 or 5 sevens but I want to say that didn’t happened, I only caught some lines, but not big wins! With my account balance decreasing very fast, I changed the game and played Book of Ra! I thought that if I will catch the 3 books I will increase my account balance and maybe I will complete the wagering requirements! I caught the free spins but I won only 11$ from this feature and it wasn’t enough and I lost the money!

Overall it was a good experience even if I lost my money! I will try to rate this casino now and I will start with the games that are really awesome in my opinion! So I will give 9 for the Novomatic games! For the welcome bonus I will give only 8 because I think that the wagering requirements aren’t quite acceptable! Regarding the payment methods I have to say that I was very impressed, they have a lot of methods available and I will give a 9 for this! I didn’t tested the support because it wasn’t needed but I will give 9 because they have live chat!
yapro 790 reviews
Belarus
Message
Casino Fantasia it is very new Novomatic casino. I never played it before few months ago I somewhere find a link to this casino, and of course I was happy to see another one Novomatic casino. There are not so many casinos which offer games from Novomatic, and therefore I am always tried to play in such casinos.

Apart from all other Novomatic, casino Fantasia has the best welcome offer, 200%. Of course wagering requirements is insane here, 40x deposit + bonus, so imagine Valdes deposit 100$ (I am saying Valdes, because I can not realize that I will make deposits 100$ each, too high for me). Valdes will have 300$ on his balance, but wagering requirements will be super insane, 12.000. I hate such offers, but I am always accepting it, since I am just like to play as long as possible. I made 20$ deposit only in this casino, since I have no any other money, and was able to play with 60$.

By the way, I see Monica rep of casino Fantasia here, Monica, why I did not get any email with bonus for few months already since I join? It is strange in my opinion. With my 60$ I had around an hour of playtime, from begin I start playing Lord of Ocean, this is my luckiest Novomatic slot I think, most my successful withdrawals from Novomatic casinos is coming from winnings on this game. After feature I changed it to Book of Ra, and my 70$ balance gone with 0.40$ bets, I was even not able to get 3 books to trigger freespins. But I am absolutely ok with this, Novomatic games have insane variance.

6 stars, since I did not test withdrawals and customer support. And I WANT to give casino another go, but they not send me any bonuses. It is really strange, and looks like casino not want to see me as a player.
Dear Player

We are sorry that you did not enjoy your experience at Casino Fantasia. Our security team and support team have looked into your issue, and it appears that you successfully made two deposits on two consecutive days. It is also apparent that you played two different games on Casino Fantasia and unfortunately lost your money playing these games. There are no records of you successfully winning any features or free games, thus resulting in a win of $147 as you suggest.

Our records show that you successfully carried out a total 162 gaming transactions at different stakes, winning at different stages, but at no point hitting a win of $147. At Casino Fantasia we take care in ensuring fair play for our players. Our games are provided by the highly renowned Greentube software. Fair play and responsible gaming are key important factors at Casino Fantasia. We apologise for not dealing with your request in a more prompt manner. We will attempt to deal with these issues more effectively in the future.

We would like to credit you with a free no deposit bonus of $10 as a gesture of goodwill for the delay in responding to your request. Should you accept this, please contact support, who will provide you with details on how to redeem this.

MONICA
Novoline games.
Only made 2 deposits first one was fine I lost you expect that it's gambling. Second one I deposited $20 but noticed there was $25 in my account started playing Book of Ra got the feature won $147 closed the game all the money was gone I had just my original $20 in my account contacted support been waiting over 3 hours no word back. I'm glad this happened so early on I shall never play there again enjoy the $40 you could of had way way more than that if you didn't mug me off lol.

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