Top Customer Service - Worldwide
Players world wide all agree that the Number 1 most important feature to an Online Casino must be Customer Care. There could be no greatness built without a strong foundation built on communication between two parties. No matter how good promotions, games and overall reputation a casino may have, treating their customers poorly will effectively lose business. All major online casinos out there are more than aware of this fact and will focus heavily on their customer support aspects if they want to succeed in the business. All though, establishing a great customer support team and managing it so that it continuously succeed to satisfy player satisfactions is a a whole different task all together. The Customer support job in general has a huge work turnover with many staff changing on a monthly basis. It is therefore important for a Casino operator's point of view to focus on maintaining and training their staff in order to build up and establish a long term relationship instead of a short term one. This will help create a better relationship between the player and the Casino. The customer support team is in fact the face of the whole company and will be judged accordingly. We all know that first impressions tend to stay with us whether we make that decision consciously or not. So what tools can help a customer support team communicate with their clients and what are the best options. Overall an online casino should have contact channels available via telephone, email and live chat. In the online casino community it is utterly important that the client is reassured that he or she is able to contact a casino representative at any point of the day. The ability to be able to call someone, a real person, over the phone is what reassures the player the there is an actual two people communication involved. This is specifically important in today's cyber world society. The live chat feature provide the same satisfaction in many ways and can be useful for settling general questions. However not all queries or issues can be solved directly as we all know and some may need authorization from other departments etc. and therefore the use of email communication can be a very useful tool. For all of these methods contacting customer support the utmost important one for the players concern is not only a speedy response but a concise such. There is nothing worse for a player than asking a question only to get a half response in return and therefore having to repeat their original query and this can quite possibly lead to the start of a very long thread of miscommunication. Looking at some of the top online casinos in the industry today, the featured casinos represent speedy, concise, and friendly customer support. There is, of course not the one casino operator no matter how respected that hasn't had a dispute with a player. The conclusion of highlighting the Online Casinos below is that we believe that players who are starting out at any of these casinos should have little or no issues when opening an account. This cannot however be guaranteed as there are always individual cases and in some situations mistakes are made. We are after all, humans.
Party Casino is one of the biggest gaming institutions online and are based in Gibraltar. The Casino has their own Party Gaming software which gives the player the chance to play on both a great variety of games as well as unique ones. The site is mainly run in English and is also available in more than 10 other languages. Party Casino provide a Toll Free telephone contact number to over 30 countries world wide. If your country is not listed in their Toll Free section then you can call the International Phone line on: 00-350-20050509 The general email helpline is fast and efficient and can be contacted on: [email protected] Any questions concerning deposits or withdrawals or other account related features are requested to send their queries to: [email protected] The Party Casino Live Chat feature is open 24 hours a day.
Ladbrokes Casino is one of the major Microgaming Casinos run Casinos and perhaps the biggest UK gambling based institutions known today. Known for their outstanding customer service provided in a multitude of languages, Ladbrokes is the top choice of not only UK based players but gamblers world wide. Players can contact a customer service representative 24 hours day via email on: [email protected]adbrokescasino.com Players can also call the Casino Toll Free from the UK on: 0800 032 1133 For those residing outside the UK there is only one telephone contact number available and players will be charged for the International phone call: 00 350 200 43003 The Ladbrokes Casino Live Chat feature is open 24 hours a day.
Inter Casino was one of he first online casinos opening its doors back in the late 90's and has since not only made a steady brand name for themselves but offer some of the most best and most professional services in online gambling. The Casino runs on the innovative Cryptologic software so there are plenty of games on offer. The main language featured is English with another 8 supported languages to select upon sign up. The telephone customer service at Inter Casino is run by their highly esteemed staff however it they can only be contacted by call the International number: 00 356 2276 3302 Email customer support is open 24/7 and all email queries can be sent to: suppor[email protected]ntercasino.com The Inter Casino Live Chat feature is open 24 hours a day.
888 Casino is one of those major players in online gaming that whether you are a fan or not most likely you will agree that they offer a top notch service to all types of players. The Casino can be viewed in more than 20 languages. The customer service representatives can be contacted 24/7 via telephone, email and live chat. The telephone customer service staff can be contacted at any point by choosing the Toll Free number for the Country that you reside in. 888 Casino provide Toll Free number for over 30 countries worldwide. If your country is not listed then there is an International telephone help line: 00 1 268 484 4865 Customer Email Support is open 24 hours a day and all queries can be sent to: [email protected] The 888 Casino Live Chat feature is open 24 hours a day.
Top Customer Service - USA
Club USA Casino
Club USA Casino is one of the world most reputable online casinos and deliver top professional and polite customer service for players globally including the US. The Casino is powered by Real Time Gaming one of the biggest software game developers online with hundreds of games to their listing. Customer support is offered 24 hours a day through telephone, email and live chat. Players from the US, France, Italy, Spain, Germany and the UK can call the Casino on the Toll Free numbers listed below. The Club USA Casino Live Chat feature is open 24 hours a day.
USA Toll Free: 00 1888 671 2855
FRANCE: 0805 111 375
ITALY: 800 986 549
SPAIN: 800 992 03
GERMANY: 0800 101 3183
UK Toll Free: 0800 230 0920
Bodog is a brand name not easily escaped, probably the only reason should you not have heard of them is that you don't gamble online. The Bodog website operates in English and is run on a multi software platform that includes in house built software which makes the gaming experience more unique. The Customer Support team at Bodog are friendly and provide an efficient service without a doubt. Bodog Casino offer two telephones lines to contact their customer support team 24/7 on: 00 34-900967682 (Freephone) and on: 00 1-268-480-6399 (Antigua) Their 24 hours email service is stupendous and replies are no longer than 20 minutes away. Contact Customer Support on: servic[email protected]ewbodog.com. The Bodog Casino Live Chat feature is open 24 hours a day.