Online gaming, while it has surged in popularity over the past decade, is still largely unregulated. While strict licensing jurisdictions, good business ethics, and reputable auditors can make an online casino just as reputable as a land-based one, the lack of government regulation leaves the industry vulnerable to predators. Many unsavoury online casinos have sprung up as a consequence. Rogue casinos, as they are called, usually prey on players who have not done their research.
Don't fall victim to a non-paying online casino. Keep an eye out for a few things, and you'll be able to have a safe gaming experience.
We are committed to helping players find reputable places to play. In order to make this decision, we highly recommend you take some time to look through our review pages. These are based off the entire life of the casino, and we judge a casino based on how it has treated its players in the past. Casinos that have proven their worth by treating players and affiliates kindly will bear a golden seal. If we feel that a casino exhibits rogue behaviour, a red warning seal will be placed on their review page. Casinos not bearing a seal are still under evaluation.
If you have any concerns about a casino, either for a withdrawal, bonus terms, slow payouts, or otherwise, please . We strive to ensure that players are treated respectfully and get the casino experience they deserve. We will work with a casino representative to resolve any dispute, and the sooner you submit, the sooner we can start helping you.
2. Look for content stealing.
If an online casino site can't even make a website without stealing words and pictures from others, what makes you think they would pay you? Before joining at an online casino site, always do a thorough browse. Odds are if a shady casino operator copies content from a reputable casino, they will forget to change a few things. If the casino refers to itself by another casino's name, or uses another casino's images, the casino probably stole the content from the reputable establishment. This illegal act should be a bright red flag to stay away.
3. Check the license claim.
Most shady online casinos will use a licensing jurisdiction that doesn't care about player concerns or business ethics. The most strict regulators include Gibraltar, Alderney, and the Isle of Man. Most casinos that have a license from any of these jurisdictions are well-known. If you stumble upon a new casino claiming to have one of these licenses, be sceptical. In fact, be sceptical for any license claim. The icon on the bottom of the website stating the licensing jurisdiction should link directly to a certification page with the casino's name on it. If it does not, tread cautiously.
4. Ask support some basic questions.
It's always best to test the customer support out before you start playing at an online casino. It's better to know that they're incompetent now rather than when you hit a jackpot and are having trouble withdrawing. Ask them about sign-up promotions, signing up, banking options, game selection, or anything else applicable. In addition to learning some information, you can look out for automated, irrelevant responses. If the support does not give you personalised information, that's a big signal that customer satisfaction is not a priority at the casino.
5. Peruse the terms and conditions.
You should never join an online casino without first reading the terms and conditions from top to bottom. After a while, it becomes obvious what information you can skim over safely and which you must thoroughly read. Keep an eye out for predatory terms. Casinos should be very specific, and not use blanket terms like "spirit of the bonus" in regulating their business. Ensure that there are no obscure wagering rules, particularly for bonus play. Also check to ensure that the withdrawal timeframes are reasonable just in case you score a big win.
6. Do a little research yourself.
If you want to make sure all your bases are covered, you can't go wrong with an inquiry through a search engine. Many people do not know how to effectively research a casino, however. Just typing the casino's name will result in hundreds of affiliate pages. Search terms like "(casino name) complaints", "(casino name) problems", or "(casino name) rogue" and see if you get any matches. If you do, read the pages and see if the evidence seems to indicate that the casino is not trustworthy.