The biggest football event of the year, the World Cup, is just about to start. Hundreds of matches, hours upon hours of elite football await and, with them, non-stop football betting action.
Ready to join the fun? Welcome to the Football Planet!
From 11 June to 19 July, you’ll be able to take advantage of hand-picked, exclusive betting offers to take your betting experience to the stratosphere.
First destinations on our Football Planet are three familiar sportsbooks. But their promotions are nothing but spectacular.
Campeonbet has prepared a lucrative €50 free bet for new customers who deposit €25 or more into their accounts during the promotion.
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All the way through the end of the World Cup in July, you can visit our Football Planet page and check out what the participating bookies have prepared for you.
We’ve got free bets, matched bonuses, cashbacks, and many more offers incoming. And if you’re signed up to our newsletter, you’ll get all those offers straight into your inbox during the promotion.
It’s the best time to be a football fan. Olé!
Starting today, the new rules, announced by the UK Gambling Commission nearly a year ago, are entering into force.
Namely, the change includes a ban on bonus mixing and capping the bonus wagering requirements to 10x, two measures designed to contribute to a safer and simpler gambling experience.
As promised by the United Kingdom Gambling Commission in March 2025, today marks the entering into force of the latest set of rules for UK-based online casinos and sportsbooks.
The first rule concerns a blanket ban on mixed product offers, prohibiting operators from promoting two or more types of gambling, such as sports betting and casino games.
Operators carrying the UKGC licence are no longer allowed to mix sport betting and casino gaming bonuses.
The new rule aims to reduce harm and boost fairness, given that evidence has shown gamblers are exposed to a greater risk of harm when gambling on multiple products. Hopefully, the new regulation will bring more clarity and clear the confusion often caused by complex terms and conditions.
The second rule concerns wagering any winnings derived from a bonus multiple times before players are allowed to withdraw them.
Wagering requirements at online casinos in the UK are officially limited to 10x.
According to UKGC, any playthrough requirement above 10x may lead to confusion and longer gambling periods.
Capping the wagering requirement should decrease the likelihood of harm and improve transparency without jeopardising consumers' choice, the regulator noted.
UK operators were given nearly a year to prepare for the shift that promises to bring more clarity and increase the safety and simplicity of consumer promotional offers. Players in the UK “will benefit from new rules imposed on gambling operators," the UKGC said back in March 2025.
Commenting on the update at the time, Tim Miller, Executive Director for Research and Policy, said that “these changes will better protect consumers from gambling harm and give consumers much better clarity on, and certainty of, offers before they decide to sign up.”
We’ve given our casino review pages a fresh new look - and more importantly, a smarter way to use them.
At AskGamblers, casino reviews aren’t just content.
They’re tools players rely on to make confident decisions, and tools casinos rely on to present themselves fairly and transparently.
That’s why this redesign focuses on clarity, usability, and getting the right information in front of you at the right moment.
The new layout is cleaner and easier to scan, with clearer rankings, better structure, and smoother navigation throughout the page. Key details are now easier to spot, and if a video review is available, you can jump straight in without leaving the page.
We’ve also simplified how offers are presented. Each review now features a single, clear call-to-action, so there’s no second-guessing or choice overload.
Bonus details, bonus codes, and important Terms and Conditions are shown upfront, helping players understand what they’re getting before they click.
For players, our reviews are about trust. From CasinoRank and status labels to player ratings and complaint responses, everything is designed to help you evaluate casinos quickly and confidently.
For online casinos, the redesign brings clearer presentation, consistent evaluation, and better visibility for what really matters - fair play, strong offers, and good player experience.
We’ve also made reviews more interactive. From next week, players will be able to suggest edits if something looks off, leave more detailed feedback, and explore bonuses, complaints, and news more easily than ever.
In short: same AskGamblers truth, better delivery.
Take a look at our casino reviews - you might notice deciding where to play just got a whole lot easier.
Do you enjoy slot tournaments? We’ve got some great news for you! You’re now able to play free slot tournaments on our website and win valuable prizes.
If you like competing against your friends or other players on your favourite online slots, this one's for you! Keep reading to see what you can expect.
Starting today, you can join weekly slot tournaments, hoping to win valuable cash prizes.
The rules are stated in the general Terms and Conditions and you can read them before you proceed with the ongoing tournament. Keep in mind that you need to be registered on AskGamblers to participate.
Play free tournaments on AskGamblers and win valuable prizes.
You can play different Pragmatic Play games and each time, we’ll bring a new game to you. Those who climb to the top of the leaderboard will win their part of the total prize pool, which is determine with each new competition.
Visit our new tournaments page and start competing! Yes, it’s that simple.
If you’re among the winners, you’ll be contacted at the end of each tournament to take over your prize.
Don’t forget to bookmark this page and watch out as the new Pragmatic Play competitions roll out, but slots tournaments from other providers will still be available on our Forum.
This holiday season, you are treated like a bona fide VIP thanks to SpellWin Casino. How’s that, you ask? Well, let us counter with another question. Do you already hold a VIP status somewhere, and you’d like to keep certain perks that come with being a VIP when starting your journey at a new casino? SpellWin has a way!
Thanks to SpellWin Casino’s VIP Transfer Program, you can keep your VIP benefits from another platform, such as:
Here’s what the SpellWin Casino officials had to say about their new program:
We’re glad to welcome skilled players and like to offer a level of benefits that truly matches their expectations. We improve your status, provide real privacy, and create comfort from the very first minute.
So, how can you apply? Here’s how the VIP Transfer Program works and the exact steps you need to take before you can transfer your VIP benefits from another casino:
Ready to move to a brand-new platform while keeping your VIP standing, rewards, and special benefits? Sign up at SpellWin Casino, read the Terms and Conditions carefully, and continue your VIP journey, your status intact!
The Snooker World Championship is already underway in Sheffield, but most of the favourites, including Ronnie O’Sullivan and Judd Trump, are yet to play their first match of the tournament. Here’s what you need to know about it.
There are several fascinating angles at play among the 32 players contesting it, including their contrasting ages.
At one end of the scale are players like Ronnie O’Sullivan (odds of 6.0 to win it), John Higgins (36.0) and Mark Williams (34.0), known as the ‘class of 92’ (the year they all turned pro), all men who have won the tournament more than once in the past. At age 50, they’re all still extremely competitive, and no one should dismiss their chances of going all the way. O’Sullivan is the third favourite.
At the other end of the scale are ‘youngsters’ like Zhao Xintong, aged 29, who won last year’s tournament at a canter and is the red-hot 3.5 favourite to defend his title after winning three of the last five ranking tournaments this year. But to do so, he will have to overcome the famed ‘Crucible Curse’ whereby no first-time winner has ever defended their title.
But 29 is almost old by the standards of Stan Moody (75.0), described as the ‘Luke Littler of snooker’, who is just 19. 15-year-old Michael Szubarczyk, a Polish prodigy, nearly made the main draw but was knocked out in qualifying.
Chinese duo Si Jiahui (90.0) and Wu Yize (26.0) are in their early 20s.
Speaking of odds, you can get live odds updates and results, as well as lucrative bonuses, at these online sportsbooks:
[BETTINGBONUS]NetBet Sportsbook: Bet £5 Get £10[BETTINGBONUS][BETTINGBONUS]SpinBetter Sportsbook Bonus: 100% up to €100[BETTINGBONUS][BETTINGBONUS]Betvictor Sportsbook Bonus: up to £100 in Free Bets[BETTINGBONUS][BETTINGBONUS]bet365 Sportsbook: Bet €10 Get €30[BETTINGBONUS]Then there are the ones ‘in the middle’, such as Judd Trump, the 6.2 second-favourite, who is 36. The left-hander, who won it in 2019, made headlines for saying he was ‘homeless’ after not being able to return to his home in Dubai as a result of the ongoing crisis in the Middle East.
Other ‘in-betweeners’ include Kyren Wilson (23.0), 34, the 2024 champion, and 37-year-old Chinese star Xiao Guodong (60.0).
Gudong was one of 11 Chinese entered in the main draw, the most ever at the World Championship after there were 10 last year, which is another interesting angle.
Chinese players made up 45% of the total number taking part, so these days snooker is almost a case of China v the Rest of the World.
Ding Junhui, the pioneer for Chinese players in snooker after making a splash in the sport in the mid-2000s, is 70.0 to win it and is already through to the next round.
O’Sullivan may ‘only’ be the third favourite, but no one can come close to him in terms of his record, having won it seven times in the past.
Next-best are Higgins and Mark Selby (odds of 10.0 to win it), who each won it on four occasions, and Williams, who won it three times.
Online gambling is dynamic and changes year to year, but one thing is always constant. In 2025, we’ve broken numerous records, according to our newest AskGamblers Casino Complaint Service report!
Our AskGamblers Casino Complaint Service (AGCCS) team stepped up and helped thousands of players get their money from casinos, online sportsbooks and affiliate programs.
This is how we did it!
In 2025, we’ve managed to return $10,728,000 in unpaid, delayed, or unfairly confiscated money. Crossing the $10 million mark in 365 days is a fascinating milestone we’re very proud of.
That’s a significant increase compared to 2024 when we returned $6,890,547, a quieter year for our AGCCS. In 2023, the team gave back $9,031,914 – a previous record and a tough one to beat.

While our site in the English language is working like a well-oiled machine and players are familiar with the complaint process, we’ve received more complaints in other markets. By resolving most of them, we’ve helped out players from German, Italian, Spanish and Portuguese speaking countries get their money stuck at casinos and sportsbooks.
For the first time ever, we’ve crossed a $1 million mark, returning exactly $1,203,007, spread across different languages:

*The Japanese site was shut down in December 2025 and we stopped receiving complaints from Japanese players.
Other notable milestones we achieved in 2025 include:
The majority of players experience problems with withdrawals and this is by far the biggest issue gamblers face in online casinos. Operators might have withheld payments on purpose, or they asked players for KYC documents, additionally prolonging the withdrawals. Players may have faced technical difficulties or didn’t verify their accounts on time.
Whatever the reasons were, delayed payments were the number one reason players asked for help in 2025. The next one on the list were deposit issues, followed by account and software problems and issues with bonuses.
Below, you can find the exact numbers of accepted complaints for both casino and sports, sorted by categories:
Thank you very much for your support and for giving me the opportunity to stand up for my rights and the truth in this matter. I truly appreciate the way the AskGamblers team handled this situation and facilitated further communication with the casino.
Unfortunately, not all of the complaints you submit are accepted. Only the complaints that follow our submission guidelines can be accepted and resolved.
Throughout 2025, our AGCCS team worked with players actively to help them get their complaint across. We’ve managed to reduce the number of rejected complaints and we’ll continue to do so in the upcoming years.
Below, you will find the most common reasons why your complaints didn’t pass through:
Once you submit a complaint, the process won’t run faster if you submit another one, which contains the same information. In fact, spamming is a reason that can get your complaint rejected!
Submit a complaint and remain active to work with our team to make sure they receive all the information needed. Most players failed to provide additional details when asked.
Additionally, submitting a complaint without any proof (screenshots, chat support conversation, email threads, etc.) will result in a rejection. It’s impossible to contact operators and ask for payments without giving them some proof of fair play by your side.
Lastly, our sphere of influence isn’t infinite and some problems are meant for a licence issuer and a gambling authority. Make sure you check if we can help you with specific problems in advance by familiarising yourself with our guidelines or contacting our chat support first.
I strongly believe this progress only happened after I brought the matter to AskGamblers — without your platform, I fear this situation may never have moved in this direction. I appreciate AskGamblers for ensuring fairness.
Looking at the casinos affected is always fun, so don’t get surprised if you see a casino you play at below.
To get things started, we’d love to share the complaints with highest amounts that were successfully resolved:

At WOW Vegas Casino one player won $500,000. After the casino paid out $50,000, they stopped cashing out, pointing to the fact that the player lived in the restricted region. Their account was blocked, but after submitting a complaint on AskGamblers, the casino cashed out the player fully (the remaining $450,000).
Stalled withdrawals and KYC checks can really make a player give up on their money, but not when €250,000 is in question. With our help, one of our players managed to get the money back from HellSpin Casino and we’re pleased with this major success.
Despite a successful verification, a BC.Game Casino player didn’t receive their winnings, $228,457 to be exact. All that went away after a complaint was submitted without AGCCS. We didn’t have to intervene too much and BC.Game stepped up in this one.
Now, if you’re curious about the casinos which had the most complaints, here are top 5:

There are a few things to note here. Dafabet Casino and BC.Game Casino received a significant number of complaints, but this isn’t the only metric we’re looking at. The success rate is worth noting. Dafabet Casino solved 92% of their complaints while BC.Game managed to resolve only 32%.
Even though these 5 casinos received a lot of complaints from players, most of them keep the success rate high, which means that their customer support is actively working to solve problems that occur.
Even certified casinos receive complaints. Yes, they’re not perfect, but the numbers show why they have the Certificate in the first place.
Here are top certified casinos with the accepted and resolved complaints:
Other certified casinos received less than 3 or no complaints at all.
AskGamblers is a total lifesaver! Thanks to their complaint resolution service, I finally received my winnings. I couldn't have done it without them. Hands down the best community and resource for online gambling.
Besides accepting complaints for casinos and sportsbooks, our team also works with the affiliate program complaints. In 2025, we processed 79 complaints and resolved 45 of them with the success rate of 56.96%.
The total money recovered was $65,464, which is our second best result next to last year’s $87,103.
Nobody likes reports spanning over dozens of pages, which is why we try to present these numbers in a way that’s fun for everyone.
As you know, there are a lot of players on AskGamblers from different parts of the world, so we’ve grouped the complaints by currencies.
Here are the top currencies for recovered funds with the equivalent in USD:
On the other hand, you should know that we helped one player get 10,000 Cambodian Riels ($2.50) and one got back 500 Kenyan Shillings ($3.85).
Now, we also got our average amounts for complaints. The total sum on English website in 2025 was $9,460,138, so we’ve broken it down as such:
With so many complaints, there are always some curious stats:

We’ve been helping players since 2009 and last year was a major success. We strive to improve the complaint process for everyone in the upcoming years, but our lines remain open, and you can always submit a complaint.
Thanks to our AGCCS team and all of you for putting your trust in our team, and we’ll see you with a new report next year.
If you want to stay in the loop with all your favourite online casinos, then our gambling news section is the place for you. We keep you in the know and give you the low down as we have it. As our gambling news articles cater to players all around the globe, it really doesn’t matter where you reside - you are guaranteed to find gambling news stories to suit you.
Our most recent news stories will be visible from the homepage which is updated daily or you can visit this page for more gambling news or any stories that you may have missed from the previous day. Just sit back, relax and browse back as far as you like.
Things change every day in this industry, so our team makes sure to regularly update our online gambling news with the most current and up to date information. Our casino news section is split into several separate categories:
No two casino news articles will ever be the same, so make sure you keep up to date with all the news from your favourite casinos.
We sought to find the best promotions, competitions, giveaways and tournaments in the industry. You name it, we’ve got it. Whatever the current casino gambling news, we’ll add it here in our casino news section. You’ll always see the most recent gambling news stories first to keep you completely up to date. With dozens of new online casinos emerging every day, it can be pretty hard for you to keep up. So, just make our news gambling stories are at the top of your to-do list before you play anywhere.
Our online gambling news articles could feature absolutely anything about a casino. Anytime we see something we think you’ll like or find useful, it’ll make it into our casino gambling news section and stay there for you to read when you have the time.
We will strive to make sure every news of gambling is as informative as possible. Let’s say we’re writing about a piece of fresh UK gambling news. We’ll strive to add all the information we have and make sure that it’s clearly marketed to our UK players. Naturally, this goes for any other country and marker, not just UK casino news.
A lot of our news about gambling is geo-targeted since operators have so many licensing rules and country restrictions. Our casino gaming news will always mention which country or countries it is targeting, so be sure you are aware of this, especially if it’s a promotion you’re reading about.
Often included in our casino online news stories will be the vital links you need, too. We’ll always try and include any links that help you get you where you need to be and sometimes our gambling online news will include exclusive links. So, make you read our stories in detail because, if an exclusive link is needed and you haven’t used it, you may be missing out on some serious treats.

At the bottom of our online gambling news stories we’ll also include any further information about casinos that have been mentioned and their relevant links, should you need them. That way you’ll easily be able to jump back to where you were using the links at the bottom of the news story.
This page will also bring you the latest online slots news, allowing you to keep up with the newest trends as they happen. So many games are released every day and we’ll try to release accompanying stories whenever possible. Simply make sure to keep an eye on our news page every day as we’re constantly adding new stories and you won’t miss anything vital.
If you’re an affiliate, you may be looking for casino business news and that’s fine too. This type of casino news is usually found in our Industry News section, which is regularly updated with the low down and novelties from the iGaming industry.
This is a special news section dedicated to the AskGamblers blog. We cover any topic that we think you could benefit from reading and each blog will be an in-depth look at that subject.
These types of texts are typically much longer articles than one of our typical news stories and cover topics from all over the world including past and present subjects too. They’re a fascinating read and, if you’re a complete novice to all this, make sure to keep an eye out for our exclusive slots and casino guides which could help you get started.
As we mentioned earlier, staying in the loop when it comes to your favourite online casinos news can be tricky at the best of times. So, why don’t you use our special notifications tool? When activated, this tool will notify you any time we publish a casinos news story.
To make sure you never miss a news story again, you just need to visit the casino's review page on AskGamblers that you want to be notified about. All you have to do once you get there is click ‘Follow Casino’ and there’ll be numerous notifications you can set about that one particular casino.
In amongst the options, you’ll see ‘News’. Just tick this box and then any time we publish casino news about this particular casino you’ll get a notification in your email to let you know.
If, when you’re searching this page, you can’t find what you’re looking for, you can also use our very clever search engine found at the top of our homepage on the left-hand side. It allows you to search for anything on our site, but you can also narrow it down so it just searches for news stories. Just click the drop-down arrow, then select ‘News’.
To illustrate it in more exact terms, if you wish to find out about gambling news UK, you could type ‘UK gambling news’ and it will show you any stories that are related to your search. Or, if you already know the title of a news casino story, just type that in and let the search engine find it for you.
Likewise, if you’re looking for something related to games, you could even try typing ‘news slots’ and that’ll bring up stories we’ve published about slots. It’s pretty simple and it’s a great tool which you can use to your advantage.
We hope you find our news stories as interesting and fascinating as we do. However, if you ever see anything which isn’t correct, please feel free to report this using the AskGamblers customer support service.
Moreover, if you come across any links that aren't working, feel free to have a chat with a customer agent on our live chat team who will be more than happy to help. So, what are you waiting for? Check out the latest news now and enjoy!
Our news section is updated daily as our writers strive to bring our players as close to the latest news as possible. Each day brings news pieces in any of the four categories: Industry, Promotions, AG News, and Big Win.
All of our content, news section included, is written in-house, and our writers are people who have a knack for journalism and for filtering the slew of news that splashes the industry every day to bring you only the most relevant developments.
We have rules regarding the type of news we publish, and we respect them for consistency, so our readers can always find familiar content on our website. Also, we try not to overburden our news section, striving to cover essential industry events.
Yes, you can, and you are more than welcome to! You can put your suggestions in our Forum, and we will be happy to hear and explore them and potentially turn them into news and features.