Here's your forum Oprah Winfrey. Today's guest is one young, ambitious, capable and energetic guy, Matt from Mojo Affiliates - GR88 Casino! GR88 Casino is powered my Microgaming and you gotta love, especially after this cool interview! Matt prepared a special surprise for you, which can be found in the interview.
1) Hello Matt! standard introduction first questions - Where do you live and how did you join and start working for Mojo Affiliates and when?
Hey Jelena! I'm from Vancouver, Canada and I joined Mojo Affiliates just over three years ago. I originally joined to help create and expand a binary options platform for GR88 but eventually moved over to focus solely on Casino and Sports.
2) Your focus is now on GR88 Casino, what happened with your other two brands, Bulldog 777 and GeoBet Casino? Why are they closed?
That's correct. We are now 100% focused on our flagship brand GR88.com, where our business model is putting the player and the player experience first. Mojo stopped woring with Bulldog777 after they brought all their operations in-house. As for the GeoBet brand, they are currently transitioning into new markets with new business models. As a tribal group, they are working hard to bring tribal operations across North America under the GeoBet network umbrella and we're working with them to assist them in doing so.
3) Which software is GR88 Casino powered with and what are the most popular games you have?
GR88 is currently running on the Microgaming platform with Play N' GO being added to the list earlier this year. I've got the list in front of me actually. Our five most popular games for the last three months have been The Dark Knight Rises, Tomb Raider: Secret of the Sword, Energoonz, Bust the Bank and 300 Shields.
4) GR88 beside casino also has a Sports section. Which one did you started first with and which one works better for you nowadays?
GR88 is fully focused on the Casino and Sports experience for our players. I would say we have a pretty even split between the two categories. Of course, for events like the World Cup, we hammer down and put some serious marketing effort towards those matches but when things cool down on the sports side, we're just as committed to getting new games added into the casino and creating new promotions and bonuses for players there.
5) There's quite a list of available deposit methods and currencies at GR88! What about adding even more languages, softwares and especially mobile casino? Anytime soon?
The Banking Methods at GR88 are definitely one of our strong attributes, thanks for pointing that out! We recently partnered up and inked a deal to bring our players the option to use PaySafeCard and we really saw that take off. We're also tossing in an extra 10% bonus for the month of August on every deposit made with either Skrill or Neteller. They are the fastest deposit and withdrawal methods and we're all about efficiency, so we want people to take advantage of these methods and an extra 10% is a nice little incentive. As for the languages, yes, we are currently translating the site into Simplified Chinese and Farsi. In the coming months, we will also be looking to get German and Italian integrated and uploaded. Until then, we've built in Google Translate to the site to break down some of those barriers but we do of course know that a dedicated translated site is the ideal standard.
6) I saw something interesting on the bottom of the site: "GR88 has been featured on Yahoo!, Los Angeles Times, The Examiner, The Huffington Post, Daily News, Chicago Tribune, ESPN". Big names! What exactly was it about? Articles or...?
Nice find, people often miss that little hidden gem. We periodically publish The Greatest 8 Lists which can be found on our blog. Many of them were picked up and published on those sites you've listed. One of the most successful stories which went viral was the ‘8 Greatest Casinos to meet the Ultimate Cougar' which focused on where a strapping young lad might meet an older lady if he were so inclined. Our recent stories have also done quite well including "The 8 Greatest Latin Lovers" and "The 8 Greatest Maxim Covers". Yes, things get a little steamy in those articles and we like offering content that many other casinos frankly aren't interested in doing.
7) You guys recently gave our players two awesome exclusive bonuses, 300% slots welcome bonus and 200% + 10 Free Spins on Immortal Romance. You're also spoiling players with time to time free spins! Under what conditions they can get it and when is that "time to time"?
Thanks for the kind words and we hope your players enjoyed them. From "time to time" essentially means when I pull on the management's pant legs and say "hey, let's get the AskGamblers players another bonus." In fact, I just did it now. Anyone reading this can grab ten free spins if you use code MOJOMATT10 in the cashier. Check out those terms and conditions though.
8) Most of online casinos doesn't allow manual flushing (neither GR88 does). Why is that?
Manual flushing to me is best used on a toilet… We have manually flushed player withdrawals in the past but for the most part, we're now letting the process run its course. This is simply a decision made because our focus is on player safety and security. Yes, fraud is a very a real issue. Yes, we are always on the lookout for it. Yes, we've been burned before. That being said, our team that processes the withdrawals takes identity theft, IP address issues and documentation concerns very seriously. This means each player is valued to the point where we go over every single transaction to keep both the player and the company out of trouble. However, we still have super fast payouts, especially when players transact using the e-wallets.
9) What's the amount of the biggest jackpot GR88 is offering at the moment? Also, can you tell us more about the biggest wins that happened in GR88?
Currently, the biggest jackpots at GR88 can be found on a couple of the Microgaming progressive slots. At last glance, I saw that the Mega Moolah slot is currently at $1.1 million with Roulette Royale taking the second highest spot at $385k. The biggest win so far this quarter was actually two weeks ago when a player named Martin from the Netherlands won 14,000 Euro on Bust the Bank.
10) GR88 is pretty cool name, fluent and it even rhymes - Great eight! Do you know if there's any interesting story behind it?
GR88 stands for GREAT. The second 8 is silent.
11) If you'd get a chance to take one female celebrity to dinner, who would it be and why?
Great question. If I could take one celebrity out for the evening, it would totally be Emma Stone. I think she's hilarious and would be a blast to hang out with. Nothing like a girl who can make you laugh! And she just looks like she can eat. Not one of those types who'll order a side salad, take one bite and say she's full. She's probably a 12oz. steak kind of girl.
12) Which qualities, in your opinion, a person has to possess to deserve to be called a great casino manager/representative?
I should be called a Great Casino Manager since I represent the Great brand! But no, in all seriousness I think the biggest thing people are looking for in this industry is transparency. They want to know who's who behind the curtains so when they come to play, they feel they're a part of a safe and thriving community. We have a great team, we're online 24/7 and we get our players the answers they need in what I think are some of the shortest timeframes online. I also think the fact we have zero complaints here on ASK is a sign that we take the player experience very seriously. So if you have any questions at all, get a Hold of MojoMatt or RakMojo here on Ask. We're online all the time!
13) What's cooking up in GR88's kitchen, for the future? Upcoming plans, changes, additions or/and improvements?
The GR88 kitchen is always adding new dishes to the menu and we've got some exciting ones coming up. To start, we are literally the first brand in line for Microgaming's Bingo platform and we're almost done with the implementation process. So that will be huge for us and we're very excited to be able to launch a product as insanely popular as Bingo. The mobile casino is also just around the corner with the final adjustments being made to the sportsbook side of the mobile platform. Either Rak or I will be sure to post in the forum, the moment both of these come online.
14) How do you see gambling industry and online casinos in 10 years?
A ten year timeline on the casino industry question hey? Hmm, that is a good one. I remember playing online Poker about seven years ago, back when I was still in university. I thought it was the coolest thing in the world, probably because I'd be sitting at the back of my Middle Eastern politics classes folding hands and limping in with terrible cards during the entire lecture. Having now been involved in the casino industry on the operator side, it has been an incredible learning experience.
There is so much room for growth, player acquisition, retention, entering new markets and so on. But the competition is fierce as you all know. I think we'll eventually see the US reopen the doors to online gaming which will start a frenzy and scramble amongst the brands. I also see Asian markets taking off exponentially as the legislation and licensing issues get taken care of and the process streamlines. Ten years from now? Same battle, new territories.
15) If you were a casino player, why would you come back to GR88, playing there again?
Last but not least, what would keep me coming back to GR88 if I were a player… I love the team here. The customer support staff is one of the most efficient, friendly and hard-working groups I've ever seen. They strive to keep our players happy and go above and beyond to constantly deliver no matter what's asked of them. The Live Chat feature is online 24/7 and we mean 24/7. I've always had a problem with brands who plaster the ‘24/7' all over their sites and then you click the chat button only to see that they're offline. That doesn't happen at GR88. If you need something, our guys and gals are there for you around the clock. I would also keep coming back for the games. I'm a huge fan of the Microgaming roster and the recent addition of Play N'GO has brought even more cool games and tables to the casino. I think we have great variety both in the casino and the sports side and our players appreciate the variety.
Thanks for your time Jelena and I appreciate the chance to give your players and readers a little look into what makes our brand stand out from the crowd. Don't forget those ten free spins with code MOJOMATT10 you guys!